Can't find my printer hp8500 wireless all in one

My iphone 4 can no longer find printer after update.Anyone else having this problem?

Hello kyoo,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are looking for a specific application on your computer, and I would be happy to assist you! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Has your computer completed all of its important Windows Updates?
Have you updated your HP drivers using the HP Support Assistant?
Is this an on-going, or recent issue?
When you open up your "Applications" in Windows, does your program appear in the start menu?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
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Setup can't detect network printer Photosmart C7250 all in one

I volunteer for our local historical society. The person who did a lot of the computer maintenance work is not active at this time so I’ve begun to look at things.
There is a Gateway PC running Windows 7 64 bit home premium, a Sony Vio laptop running Vista 32 bit home premium, an HP Laser printer and (of most importance here) an HP Photosmart C7250 All in one printer.
Internet connectivity is via a dsl line with a combination modem/router. I think the modem/router is a Westell or an Actiontec through Frontier Communications (formerly Verizon in this area) but I’m not sure and I’m not at the museum now.
A couple of weeks ago I was able to connect the laptop to the network via wifi. My next step is to connect the laptop wirelessly to the printer so we can print wirelessly over the network. The printer was originally set up through a usb connection so I changed it to a wired Ethernet connection. The PC now successfully prints to the printer over the network. I downloaded the software and drivers directly to the laptop from the HP site and began the installation. When it got to the point of finding the network printer the software couldn’t detect it. I then put in the ip address for the printer (from the network info printed out from the printer) and it still couldn’t find it.
This same situation occurred when I tried to set it up on my personal laptop (Win7 , 64 bit) as well. Setup couldn’t detect the network printer, even after searching for the network ip address.
Since the printer is connected to the network (router) via an Ethernet cable, I don’t have the wifi radio turned on in the printer. This shouldn’t make any difference.
I’ve searched the forums and haven’t seen anything that is like my issue.
I don’t what else to do. Hopefully someone will give me some advice on what to do next.

Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
If the network has Wireless Isolation turned on it will prevent wired devices from seeing wireless devices. Do you have access to the router?
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I am employed by HP

Can't detect or print to C8189A All-in-One-Printer on a wired LAN

Computers on my home wired LAN repeatedly but intermittently stop being able to print to the HP C8189A printer attached via wired LAN connection. I began trouble shooting last night and uninstalled all HP software to start afresh.
I cannot print to my HP C8189A all-in-one printer conected to a wired network from my desktop PC running Windows XP with SP3. I can see the printer has pulled an IP from the router by looking at the router's attached client list. I can ping the printer at its assigned LAN IP address.
My desktop pc and the C8189A printer share a common DLINK Gigabit Switch which connects wired wired LAN to the DLINK router.
I uninstalled and reinstalled all HP software but during the HP Solutions Center software reinstall it could not find the PRINTER on the lan, even when inserting the Printer's assigned IP address.
When checking the network configuration from the printer, it confirms that it is has the correct IP address, but the HP software still cannot detect it. I have pulled the power connector from the back of the power a couple times to RESET the printer. This usually corrects what is now a terribly frustrating problem accessing the printer.
Additional factoids: 1) other PCs can print to this printer, 2) SPYBOT Search & Destroy is running on my PC and popped some registry change windows during the install.
I'm running out of ideas - any suggestions please?
Message Edited by VARocketry on 01-09-2009 11:54 AM

Hmmm ... this is interesting. In review:
You can print intermittently from your XP SP3 box to the OJP L7680.
Disabling the SW firewall (Norton/Symantec, Zonealarm, McAfee, etc) on the SP3 PC doesn't help.
Other computers on your network have no problems printing to the OJP L7680.
You are running a wired (Ethernet) network.
Did I get this right? I'd like to ask a few more questions:
What are the other types of computers on your network and what firewall do they run?
The next time your XP SP3 computer has trouble printing to the OJP L7680, try to access the printer's internal web page.
What are the IP addresses of the other devices on your network? By chance, is there a duplicate address on your network?
Finally, you can try adding the print driver manually to see if we can get you printing. This is the sequence for XP:
Click "Start" button --> Printers and Faxes.
Under Printer Tasks, click "Add Printer".
Click "Next" button on the first Add Printer Wizard window.
If the option for Local or Network printer appears, select "Local printer attached to this computer" and deselect the "Automatically detect and install My Plug and play printer" option. Click "Next".
Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on and configured. Click "Next" button.
Under "Add Standard TCP/IP Printer Port" enter the printer's host name (that is the hostname of printer that printed in network configuration page)
under "Additional Port Information" select "Standard". Click Next, and then click Finish.
Now, select HP from the list of manufacturers, select your printer from the list of Printer models and click 'Next' button.
The Printer name will be highlighted on the next window.
Click "Next" button.
It ask for the Printer name -- leave it as is.
Select "Yes" option for making the printer default.
Click "Next" button.
The Printer Sharing dialog box will open.
Click "Next" button.
The Print Test Page box appears.
Select "Yes" option to print a test page.
Print Test Page.
Completing the Add Printer Wizard box appears.
Click "Finish" button and wait for the files to copy
This should work to get you a print queue for your XP box.
Regards / Jim B
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

How do I print from my iPad? can't find my printer. It did at one time print!

This question was solved.
View Solution.

In order to AirPrint from your iPad/iPhone, here's all you need to do:
1. Make sure the printer and iPad/iPhone are connected to the same local network.
2. Open something you want to print (on the iPad/iPhone).
3. On the iPad/iPhone, tap the "Action" button (arrow curving out of a box).
4. Tap "Print".
If you have any issues the below steps should be able to help you out:
1. Power off the printer.
2. Completely power off the iOS devices (hold the Sleep and Home buttons simultaneously until a message appears asking you to "Slide to power off". Slide across that bar, and it should completely power off).
3. Power the printer back on.
4. Power the iOS devices back on.
5. Try to print again.
Those steps usually resolve the issue. If they do not, try this additional steps:
6. Power cycle your router (usually done by unplugging the router’s power cord, waiting 20 seconds, and plugging it back in).
7. Make sure that the iOS devices and the printer are all connected to the same network, then try to print.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

HT2495 I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, but can't find the printer on the add printer and scan icon on preferences.

I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, which is connecte to the network, but can't find the printer on the add printer and scan icon on preferences. I downloaded a installation printer utility from the Manufacturer (lexmark), but it didn't work. Any sugestions?
Thanks,
Ivette

You would need to get the IP address of your printer then manually add a network print queue.
To get the IP address, on the control panel of your printer, press on Setup > Network Setup > TCP/IP > View/Set IP address.

Solution centre not working for windows 7 and wireless all in one, altho can print ok

I have installed an officejet 6500 wireless all in one on my HP Elitebook running Windows 7 64 bit.
Although the printer installed - albeit with an error for Microsoft.net4 that was resolved after a re reboot - HP Solution Centre v14 wont start. Indicated device installation wasnt complete, plugged in USB and tried to uninstall/re-install all same thing.
Ran Network, scan and print utilities and have MacAfee and firewalls all dis-abled during install. After the error pop up it just closes.
The printer works fine and I can scan through the webscan option but what's happened to solution centre?

Great information.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am a 66 year old novice. How can I find and print all the functions of the cmd key, please.

How can I find and print out all the functions of a command cmd key please?

You can also go to MAC HELP and enter 'Key Board Shortcuts' in the entry field.
Ciao.

My computer and the Canon software for my wireless printer can't find my printer which is only two f

My computer and the Canon software for my wireless printer can't find my printer which is only two feet away. What do I do now?

Hi DrLilaB,
So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer, Red color fads on 4th copy

I have an HP HP Officejet Pro 8500 Wireless All-in-One Printer, and am trying to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have brand new HP ink, and am printing on HP Color Injet Paper. I have renectly replaced the Black/Yellow printhead (at least 6 months ago). At first when I cleaned the printheads, I could print 2 or 3 pages showing my RED color. Then turns back to magenta. When I received the test patterns after cleaning the print heads they are all perfect with no lines.
What is going on and how can I fix it?
This question was solved.
View Solution.

Hi TM1997,
I understand you have an Officejet 8500 Wireless that is not printing red properly, it keeps turning to magenta. I'm sorry to hear this, but I will definitely do my best to help you!
As I'm sure you saw, when replacing the black and yellow printhead, that there are two printheads in the Officejet 8500 and the second one controls the magenta and cyan. I would suggest that you first have a look through this Troubleshooting Print Quality Issues document. You can also manually clean your printhead with the steps in this 'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem... document.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer - printer head?

I posted this elsewhere, but I think I posted it on the wrong Forum so I am posting it here now. I hope I did not do anything to upset anyone. I am new to this area, please forgive my clumsiness.
I have a HP Officejet Pro 8500 Wireless All-in-One Printer. I've had my printer since December 2009 and no problems. I recently bought a new laptop with Windows 7 and had to go online to find the drivers that work for my printer. Windows 7 was not compatible with this printer.
Also recently, I am having a problem with what I think may be the black printer head, but when I run diagnostic on it everything comes back saying it is fine. However the problem still exist. When printing the black color will become faded in some areas and in some lines will not only almost totally fade out, but will almost look italic.
Can you tell me if this is the printer head and does it need replacing or is there another problem?
SondraS

Are you using genuine HP cartridges and not refilled or third-party cartridges?
Print the Print Quality Diagnostic page from the setup menu/print report/ on the printer's front panel
Are there any quality issues with this page?
Although I am a HP employee, I am speaking on behalf of myself and not the company.

Scanning to Computer, HP Officejet Pro 8500 Wireless All in one Printer A909g

I am unable to scan to computer with Win 8.1 using my HP Officejet Pro 8500 Wireless all in one Printer A909g. I can scan to email. The system says my drivers and software are up to date. When trying to scan to computer all I get is a blank scan file with no scan number (Scan_Doc0054) as I used to with Vista. In Vista I was able to drive the whole process from my computer. When scanning to email now I have to drive it from my printer as opposed to the computer.
I restarted an old computer running Vista and the 'scan to computer' function is operational. As far as I am aware there are no other functional problems with the printer.
Any help would be very much appreciated. Thank you.

Hi John046,
I am sorry to hear that did not work for you, I do have some more options for you to try:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. Windows Defender - Turn On or Off in Windows 8.
Disable any firewalls. Disable firewall Windows 8.
Re-install using the HP Printer Install Wizard for Windows.
If that does not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Officejet Pro 8500 wireless all-in-one printer

Just bought second-hand HP Officejet Pro 8500 wireless all-in-one printer. Have no clue how to get it working. I plugged it in and it seems to be operational, but when trying to print, it did not work. Have an HP Pavilion laptop with Windows 8.1. Can anyone help me?

Hi @trudi39 , and welcome to the HP Forums!
I can see from your post you are experiencing print issues. I would like to help!
Do you receive any errors?
Does it print a blank page, or nothing at all?
Are you connected via wireless, ethernet or a USB cable?
In the meantime, I would recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I am unable to scan using the hp office jet pro 8500 wireless all in one printer from an I-MAC

I have a new I-MAC OS Lion computer and an older HP Officejet Pro 8500 wireless all-in-one printer, scanner, fax, photo. I cannot scan, though I can print and I can fax. The error message says I must be connected to the network, and yet I am connected. The only diagnostic tool available is for MS systems only. Help???

Hi,
Make sure to use any scan method available for Lion.
If you have the HP Scan application installed, be aware that the used software version is not intended for Lion.
Please follow the steps below to find what scan methods may be used on the OS:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=3752459
If there is still any problem while trying to scan, also make sure to install the latest HP Printer Driver 2.9 by clicking the Apple icon and then Software Update.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS. Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day. The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing". This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding.
I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
hp.com/go/tools --> HP Print and Scan Doctor
This tool will often find issues with printer driver installation.
I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
If they don't match, use the IP address from the printer and type it into the Update IP Address window. This may help...
I am an HP employee.
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*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

Can't find network printer

I've got a HP Photosmart Plus installed on my network. I install it on every computer in the house (4 computers), and then it works.
But when I close the computer and restart, the computer can't find the printer.
It's still connected to the network, that I can see if I open my router.
The only way is to reinstall the printer, but sometimes the computer can't find the printer to install.
This happens on both W7 oand W8.
Anyone knows whats wrong.

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and makes your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
   This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
   first if needed. More Wireless Printing help is here (Windows solution 4, static IP).
2. Verify in the printer that 'Auto Off/Sleep' is disabled. Use the Embedded Web Server (EWS) by going
   to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
   Assistant, Printer Home Page (EWS). Also check your Printers Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. If needed and you assigned a static IP address, try using 8.8.8.8 for the Preferred DNS server and
     8.8.4.4 at the Alternate DNS server.
In the router: (Refer to your router manual for information)
5. Use a fixed wireless channel like 1, 6 or 11, never 'auto', try channel 1 first then the rest.
6. Set router to 20Mhz only, or 145Mbps depending on router.
7. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
8. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
9. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
10. SSID broadcast must be enabled.
11. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
12. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Can't find my printer hp8500 wireless all in one

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