Can't find network printer from Windows XP and Bonjour

Does anyone else have a problem printing to network printers from Windows XP machines? I have Bonjour for windows installed and had been printing fine from my Windows XP machines, but lately the XP machines can't seem to find the printers. They work fine from all the Macs (Tiger 10.4.11 and Leopard 10.5.4). I'm wondering if some recent Windows XP patch broke the network printers or the way the printing system deals with ports that reference hostname.local or how hostname.local works on Window XP. I suppose it could have been a Norton Internet Security update too.
It seems like the XP machines can no longer find printers when they use printerhostname.local for their printer port name
Bonjour can see the printers when it initially starts up an looks for printers. Bonjour even sets up the printer port as:
PrinterName.local using port 9101 /* for an Airport Extreme attached printer */
The only way I can get the printers to print is to create another port with the actual IP address like:
192.168.1.123 using port 9101
which kind of defeats the purpose of the PrinterName.local naming convention.
This doesn't just happen on Airport Extreme attached printers. It also happens on any printer's host name that is qualified with a .local tag.
The weird thing is that I can ping the printer using the printer.local hostname.
I'm stumped. Any clues?

I am also unable to access my printer through Bonjour after updating XP to Service Pack 3.

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Can't find network printer

I've got a HP Photosmart Plus installed on my network. I install it on every computer in the house (4 computers), and then it works.
But when I close the computer and restart, the computer can't find the printer.
It's still connected to the network, that I can see if I open my router.
The only way is to reinstall the printer, but sometimes the computer can't find the printer to install.
This happens on both W7 oand W8.
Anyone knows whats wrong.

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and makes your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
   This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
   first if needed. More Wireless Printing help is here (Windows solution 4, static IP).
2. Verify in the printer that 'Auto Off/Sleep' is disabled. Use the Embedded Web Server (EWS) by going
   to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
   Assistant, Printer Home Page (EWS). Also check your Printers Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. If needed and you assigned a static IP address, try using 8.8.8.8 for the Preferred DNS server and
     8.8.4.4 at the Alternate DNS server.
In the router: (Refer to your router manual for information)
5. Use a fixed wireless channel like 1, 6 or 11, never 'auto', try channel 1 first then the rest.
6. Set router to 20Mhz only, or 145Mbps depending on router.
7. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
8. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
9. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
10. SSID broadcast must be enabled.
11. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
12. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Can't access Network share from Windows 8 computer

I have a clean install of Windows 8 x64 running in a workgroup environment. I can access multiple computer/NAS shares except one share off a partifular NAS. This share is accessible from other computers and the other shares on the NAS are accessible from
this Windows 8 computer. I have cheked the credentials and they are fine, added them under the credential manager, tried to map a drive and selected use other credentials etc but it continually says "Windows cannot access \\ComputerName\ShareName"
you do not have permission. I have permission and nothing is wrong with the permissions or the server. This is driving me crazy if anyone could help it would be greatly appreciated.
I have tried:
1. Mapping drive with ip address e.g. \\ip address\sharename
2. disabled ipv6, made sure netbios enabled, made sure client for ms networks enabled.
3. Setup a new account on server, doesn't work either.
4. All sharing options enabled. I even modified the permissions on the share for "everyone" full access and it still didn't work.
Has to be something with this windows 8 machine.

Dear all,
Hi am using 2012 r2 server and i have created share folder ,and added the user Id in that share folder but while accessing in windows pc (local admin) its opning all share folder , but its not asking password if i click in share folder it shows you do not have
permission to access . but till lastweek it was worked fine . and if i tried in administrator login its asking password authentication. Please help me ASAp.
Thanks
mahamad
8884209555

Can't find my printer from my MacBookPro. Canon MX870 connected via ethernet to my Airport Base station

I have a MacBookPro3,1. My Canon MX870 is connected to my Airport base station via ethernet. It was working fine until two days ago. I restarted my computer, the printer and the airport and router. Reinstalled the driver for the printer and even reset the airport. Best I can tell it's something with my MacBook. My girlfriend was over yestrday and she has a newer MacBookPro and I can find my printer fine on her MacBookPro but I can't find it at all on mine. I'm at a complete loss. Any thoughts or insight would be greatly appreciated.

I wonder if one of the “printing” plists has become corrupted. Find your preferences file in the library under your user name. Scroll down to the series of printer plists starting with “com.apple.print“. There are a series of them, even one specifically for the mx 870. You can delete a plist with relative impunity as they are rebuilt when you restart your MBP. I would delete 1st the one that has 870 in the name, put it in the trash, but don’t empty the trash, and restart. If that doesn’t solve the problem you can delete others- like the “print add“ plist or print center plist. Restart after each deletion and see if that solves the problem. You can always drag the deleted plists out of the trash and put them back where they came from as long as you don’t empty the trash.
Good Luck!

Can't print from Windows to Mac

I've always had trouble printing to a printer attached to my Mac from Windows. Bonjour used to see the printer, but I could only occasionally actually print. For a while everything but PDFs worked, then even text stopped. As a last resort I tried the "reset printing system" option in System Preferences and then re-added the printer, but now Bonjour doesn't see it at all. I can browse to it via SMB at \\macname\printername, but all I can do is print a test page as Administrator. Regular print jobs and non-admin test pages just disappear - not in the queue on either client or server. Setting it up as an IPP printer instead didn't help.
I'm at the end of my rope here, and any troubleshooting tips are welcome. I'm an IT guy, so technical details are very welcome: TCP ports to check for listeners on, services to look for, registry settings on the Windows end, anything.
Details:
Server:
Mac OS X 10.6.2
HP Photosmart D7560 printer connected via USB using HP Photosmart driver
Clients:
Windows XP, Windows Vista (32-bit), Windows 7 (32-bit and 64-bit)
All on the same LAN (wireless), no trouble with TCP/IP connectivity (can ssh into the Mac from the Windows boxes, etc). Both Windows Firewall and UAC are turned off on the Vista/7 boxes, guest access is enabled on the Mac in Sharing preferences...
Any help welcome.
Thanks!

I followed the instructions at http://www.ifelix.co.uk/tech/3012.html and am having the same issue. Whether setting up manually or using Bonjour, it seems that you have to select an Apple Driver. The problem is that the Windows 7 does not provide Apple drivers. Luckily, I have an old XP installation CD so I can access the printer drivers I need, but because I already installed the printer drivers from my printers CD Windows will automatically install with that driver, not giving me the "have disk" option.
So I tried to install with Bonjour again, which allowed me to pull up the drivers from teh XP installation disk, but then gave me an error that I didn't have permissions to install the selected printer.
So I deleted the Canon driver for my printer from Windows 7 and went through the process described at http://www.ifelix.co.uk/tech/3012.html again. This time I was able to select the Apple Color Laserwriter printer from the XP installation CD, but I got an error message saying that Windows was unable to find an appropriate driver.
At this point, after a couple hours trying to do a simple file share, which should only take 30 seconds, I'm giving up being able to print to a printer connected to a mac from my Windows 7 laptop. Now I have to open files on the mac from the network file share to print.
Mixed having both Macs and Windows machines on the same network is a recipe for a headache.

Can not add network printer

Hi.
I installed HP Laserjet Pro P1102 on win 7, I checked it for sharing. trying to add it on winxp on same router but is not detected. I d/led file The HP Home Network Diagnostic Utility application "HPHNDU.exe" on pc that printer is attached to, can not find network printer.
Please help - Thanks.
Sinan

It might be possible to do this with an Airport Express. Your AE joins the network and the printer is connected to the AE. If you can get it cheap (g speed is OK).

Printing in Windows 8 and Windows RT

Wow! It Just Prints
You can easily print when you connect your new Windows 8 tablet, laptop, or desktop to your existing network with this HP printer.
HP has included basic (in-OS) drivers for your printer with the Windows 8 operating system and published two Windows 8 store applications.
What “just works”
Basic direct and network print from Windows 8 start tile programs like Internet Explorer, Google Chrome, and Firefox.
Basic print from desktop applications
Scan from desktop applications like MS Word and Paint.
Ink Level information from HP Printer Control and Scan from HP Scan and Capture Windows 8 store application.
You do not have to download any software or insert the printer CD.
At a high level, three steps are needed:
Connect the new Windows 8 tablet or PC to a home network with a connected HP Printer
Download HP Printer Control from the Windows 8 store.
Download HP Scan and Capture from the Windows 8 store.
Connect the new Windows 8 tablet or PC to a home network with a connected HP Printer
1.1. After a tablet or PC with Windows 8 is connected to a home network, HP basic print and scan drivers are connected automatically.
1.1.1.   To print from an internet browser, move to the far right of the screen to open the “charms” menu, and open devices
1.1.2.   Networked printers will be displayed as an option to print to.
1.2. From the desktop, open an application and choose file > print.
2 Download HP Printer Control and HP Scan and Capture from the Windows 8 store.
3.1. View Ink Levels and other printer information from the HP Printer Control
3.3. Scan from HP Scan and Capture
To have fuller features of your printer, install the full featured hp.com drivers.
This is need to get:
                        boarderless photo printing
                        scan to pdf
                        toolbox functions like printer maintenance
From HP Printer Control, select “Get Full Featured Software”.
Please Note: The Full solution Software does not install on Windows RT as it was not designed for the Platform
List of the products that support this method of Network Printing
Product Name
HP Officejet Pro X551dw Printer
HP Officejet Pro X451dn Printer
HP Officejet Pro X451dw Printer
HP Officejet 7100 Wide Format
HP Officejet Pro 3100 Black and White Printer
HP Officejet 7600A Wide Format e-All-in-One
HP Officejet Pro 200
HP Officejet Pro 250 MFP
HP Officejet Pro X576dw MFP
HP Officejet Pro X476dn MFP
HP Officejet Pro X476dw MFP
HP Officejet Pro 3610 Black and White e-All-in-One
HP Officejet Pro 3620 Black and White e-All-in-One
HP Officejet 150 Mobile L511
HP Photosmart 7520 series
HP Deskjet 2520 series
HP Deskjet 3510 series
HP Photosmart 6520 series
HP Deskjet 6520 series
HP ENVY 120 series
HP Deskjet 2020 series
HP Deskjet 2510 series
HP Photosmart 5520 series
HP Deskjet 5520 series
HP Deskjet 3520 series
HP Officejet 4610
HP Deskjet Ink Advantage 4615 All-in-One
HP Officejet 4620 plus e-All-in-One
HP Deskjet Ink Advantage 4625 e-All-in-One
HP Officejet 100 Mobile L411
HP Officejet 6600 All in One
HP Photosmart 5510d series
HP ENVY 110 e-All-in-One Printer D411
HP Photosmart 7510 series C311
HP Officejet Pro 8600 e-All-in-One
HP Officejet 6700 Premium e-All-in-One
HP Officejet 6100 ePrinter
HP Officejet Pro 8100
HP Photosmart 5510 series
HP Photosmart 6510 series
HP Deskjet 3070 B611 series
HP Deskjet 3050A J611 series
HP Deskjet 3000 J310 series
HP Deskjet Ink Advantage 2060 K110
HP Envy 100 D410 series
HP Deskjet 3050
HP Officejet 6500 E710n-z
HP Officejet 7500 E910
HP Officejet Pro 8500A e-All-in-One Printer - A910a to f
HP Officejet 6500 E710a-f
HP Deskjet Ink Advantage 210
HP Deskjet 1000 J110 series
HP Deskjet 2000 J210 series
HP Photosmart Plus All-in-One B210 series
HP Deskjet 2050
HP Deskjet 1050
HP Photosmart B110 series
HP Photosmart B010 series
HP Photosmart Ink Adv K510
HP Photosmart Prem C310 series
HP Photosmart Prem C310 series
HP Photosmart Wireless All-in-One D110 series
HP Photosmart C410 Series
HP Photosmart Prem C410 Japan
HP Photosmart eStation C510 series
HP Photosmart eStation C510 Japan
HP Officejet 4400 K410
HP Officejet 4500 All-in-One G510g to m
HP Officejet 4500 Desktop Edition All-in-One G510a to f
HP Officejet Advantage 4500 All-in-One K710g
HP Officejet 4575 All-in-One K710a
HP Officejet 4500 Wireless All-in-One G510n to z
HP Officejet 7000 Wide Format Printer
HP Deskjet F2400 series
HP Photosmart Plus B209a-m
HP Deskjet D5500 series
HP Deskjet F4400 series
HP DJ F4500 series
HP Deskjet Ink Advantage K209a-z and K209g
HP Photosmart C4600 series
HP Photosmart C4700 series
HP Photosmart Premium Web C309n-s
HP Photosmart B109a-m series
HP Photosmart Wireless B109n-z
HP Photosmart Premium C309a-f
HP Photosmart Premium C309g-m
JonW
I work for HP

Hello jnapier99
The Officejet 6500 E709n does have a Windows 8 driver, however, it does not have a Windows 8 RT driver which is what the MS Surface tablet uses. This would explain the message you are receiving.
Source: Supported Printers for Windows 8
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

HT2495 I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, but can't find the printer on the add printer and scan icon on preferences.

I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, which is connecte to the network, but can't find the printer on the add printer and scan icon on preferences. I downloaded a installation printer utility from the Manufacturer (lexmark), but it didn't work. Any sugestions?
Thanks,
Ivette

You would need to get the IP address of your printer then manually add a network print queue.
To get the IP address, on the control panel of your printer, press on Setup > Network Setup > TCP/IP > View/Set IP address.

I can no longer print from windows pc via mac/time machine in lion. Does anyone know why, I can no longer print from windows pc via mac/time machine in lion. Does anyone know why

I can no longer print from windows pc via mac/time machine in lion. Does anyone know why or how to fix? I have print sharing ticked and printer is HP laser jest 2550.

I finally found a log file... unfortunately, it doesn't help me figure out what's wrong... but maybe it will mean something to one of you?
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding start banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding job file of type application/postscript.
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding end banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Queued on "SUTTER_WG" by "kristophermiller".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstoappleps (PID 335)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 336)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/rastertoepson (PID 338)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started backend /usr/libexec/cups/backend/smb (PID 339)
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster unsupported colorSpace: colorSpace = -1, colorOrder =1, bitsPerColor = 1
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster: got an error from cupsRasterInterpretPPD
E [10/Dec/2007:20:23:36 -0500] [Job 11] No pages found!
E [10/Dec/2007:20:23:36 -0500] PID 338 (/usr/libexec/cups/filter/rastertoepson) stopped with status 1!
I [10/Dec/2007:20:23:36 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [10/Dec/2007:20:23:36 -0500] [Job 11] Job stopped due to filter errors.

Can't print from windows to shared Canon MX340

I have a new Canon MX340 on my iMac with Snow Leopard. I'm able to print from this iMac and via sharing, all of the other Macs at home. What I can't do is print from my son's Windows XP netbook. Previously, I was sharing an old HP office jet with no problem, with the new Canon one of two things happens. I used Bonjour to install the printer on the XP side.
- with Generic Postscript selected as the driver I get the following erros in the cups error_log file
E [29/Aug/2010:17:08:37 -0600] [Job 920] No %%Pages: comment in header!
E [29/Aug/2010:17:08:37 -0600] [Job 920] Unable to open raster stream - : No such file or directory
E [29/Aug/2010:17:08:37 -0600] [Job 920] No pages found!
E [29/Aug/2010:17:08:37 -0600] [Job 920] Job stopped due to filter errors; please consult the error_log file for details.
- using the MX340 driver, I simply get a single blank page
I am able to print via a network connection (the MX340 has built in WiFi), but I'd like to know how to do with via the old method.
Any ideas?
THANKS!

The XP Netbook should use the Generic PS driver. I've never found the Canon driver on Windows to work correctly when printing to the Mac shared printer via Bonjour for Windows.
It is unusual you are getting this error. The Mac should be converting the incoming spool file to suit the MX340. Since the Generic PS is not working then you could try the Apple Color LaserWriter 12/600 when using the Bonjour Wizard. I've used this on XP to print to my MP980 shared off 10.6.4 and it worked fine for me.
Personally I would suggest you are better off with using the MX340 wireless. This will remove the reliance on the iMac being available just so that others can print.

NOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

CANNOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

Hi,
I think you need to remove the queue. Please try:
    hold down the Windows key and press R.
    from the Run window, type services.msc and hit enter.
    if the machine asks for Admin you have to accept this,
    look down to the print spooler service, right click it and select properties
    click on the Stop button,
    browse to C:\Windows\System32\Spool\printers
    delete the job inside this folder
    reboot the machine
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Tried to print from ipad4 with wifi printer. Saying can't find air printer. Printer on and it has printed previously.

Tried to print from my ipad 4 but saying can't find air printer. It has printed before.

Sharonanthony-
First, try double-clicking your Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and look for the Print Center icon. If it is there, you should be able to delete any print job that might be hanging it up.
If you can access the internet, then you should have a good connection to a printer that is using the same WiFi. If you do not have your normal connection to the internet, then I suggest you unplug your WiFi router for a few seconds. Then reset the iPad's network at Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad to WiFi.
Fred

If I use my Airport Express to establish a network printer can I print from my IPad and iPhone?

I want to be able to print to a network printer with my IPad and IPhone with IOS 5.0.1. Seems like there is a limited number of printers that can "AirPlay" from these devices. I have an Airport Express and I know how to connect a printer and set it up as a network printer, my question is can I wirelessly print from my Ipad and iPhone then. Seems too easy for what appears to be a limited set of new printers that have that have Thai function built in.

Printopia allows me to print from an iPad2 to any printer that is connected to the USB port of my AriPort Extreme.
You might want to check it out here:
Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Something has changed recently and I haven't figured it out. My 2 Windows XP computers are no longer able to print via Bonjour. I have tried removing and reinstalling Bonjour. Upgrading the firmware on the AIrport Extreme Base Station and comparing Port settings from an able to print Windows Vista laptop. Port settings match and Bonjour says it sees the printer...but the communication is not happening between the computer and the networked printer, it times out and produces an error in the print que. Both XP computers have no problem using the internet via the Base Station. One is wired and one is wireless. Thoughts?

Sounds a bit like a problem being discussed in this thread:
http://discussions.apple.com/thread.jspa?threadID=2651093&tstart=0
I suspect some kind of update is at fault. Like you, my printer/base station setup had been working fine until recently.

Can't print from Windows Explorer

After installing the "HP Officejet Pro 8600 e-All-in-One Printer - N911a", on a Windows 7 64-bit PC, that is Ethernet connected, I get the following error message:
Script Error
An error has occurred in the script on this page.
Line: 2061
Char: 1
Error: Invalid procedure call or argument
Code: 0
URL: res://ieframe.dll/preview.js
When I try to print from Windows Explorer; however, I can print from other applications such as Word and Quicken OK, and I can print from Explorer OK from a Windows XP PC. Anyone have any suggestions?

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Can't find network printer from Windows XP and Bonjour

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