Can't find photos after backing up to iCloud - help!

Yesterday I was given a new iPhone 5 after experiencing problems with my camera, I hadn't backed up my phone in a while so did it in store and backed up to iCloud.
On setting up my new iPhone 5 my iCloud account has a different email address to my Apple ID account (the iCloud one is under my old email address). I have tried everything I can think of to get into this account but with no such luck which means none of my photos are there.
Is there a way to access my old account to get my photos?

It would make no sense to switch to another account, if you used this account for back up your data. But besides that, many users reported problems to back up photos to iCloud, but it is also very important to know that iCloud would only store photos and videos stored in your Camera Roll (Please see also: http://support.apple.com/kb/ht4859).

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