Can't find pictures after backup

I recently changed my HDD in my laptop. I first did a backup onto an external hard drive. When attempting to restore the files to my computer I only get the folders in 'My Pictures' but no files/pictures in those folders. I can't even find them on the
external hard drive. What should I do?

Hi,
First, we can try to use SATA USB cable.
I also would like to suggest you try the following methods to check the issue:
1. Show hidden files, folders, and drivers. ( Open the Start menu and type 'hidden' in search box, Click on 'Show hidden files and folder', In the View menu that pops up, click "Show hidden files, folders, and drives")
2. In folder properties, check if any Previous Versions is available.
http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions
3. Browse for files before restoring.
http://windows.microsoft.com/en-US/windows7/Restore-files-from-a-backup
If only the jpeg files not showing in "my picture" folder, I would suggest you to do a check disk on the system and check whether the issue persists.
a. Click Start and then Run.
b. In Open, type cmd and then press ENTER.
c. Type chkdsk, and then press ENTER.
You can refer the article mentioned below for further assistance.
Check a drive for errors
http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors
In addition, I think the best and most effective way to get these files back, contacting data recovery center to help find data on the older HDD.
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

Similar Messages

  • Can't find photos after backup restore

    Hey,
    I recently began to use my iPhone 4S after using iPhone 4 for about a year. It's been working fine. I took some photos and sent some messages on the 4S over the past week. When I connected it to iTunes, I chose to restore from backup, as I wanted to transfer all of my contacts over. After around 10 minutes, it restored.#
    When I went back on the 4S, I noticed that my message history from the last week was not present (only messages from when I was using the iPhone 4). As well as this, all of my iPhone 4 photos are on the 4S now, and I can't find the photos I took with the 4S over the last week.So essentially, I think I've backed up my 4S to my iPhone 4's data, losing all my 4S data from the past week?!
    So my question is, is there anyway I can find these photos and messages? Some of them were quite important too me, so I would really appreciate any advice.

    You restored your 4S from your iphone 4 backup.  The only hope you have of retrieving your current data is if you have a back up of your 4S.
    If not those data is gone.

  • Can't find data after backup

    Computer hardrive broke so apple put a new one. We saved all our music, photos and videos in the time capsule. When the computer got here, we did a backup. It took about 10 hours but now, we can't find our pictures or our videos or our music.

    It is one or the other. Since you're Restored the phone from the previous backup, the new content is gone (unless you did a separate backup) and whatever was in the old backup is all you've got. And there is no merging capabilities.
    Beware that if you do not password-protect a locally-stored backup made on iTunes on a computer, not all the content gets saved. I suspect it is similar when using iCloud, but I never use that so don't know for sure. Just Restored my new iPhone 6+ from the full backup of the previous iPhone 5 and all was there save a few passwords such as iCloud.

  • I can't find iSync after lion install

    I can't find iSync after lion install. I try too sync with my N8 Nokia. The program iSync dont appear in program mapp.

    It's Apple's software not yours and as shown by it's exclusion on the OS X Lion pages is not part of the new OS. Upgrading to Lion is optional.
    It's a trivial matter to copy it back from your Snow Leopard backup, but using it under Lion is not supported at all and WILL stop working sooner or later.
    Why would it be sensible for Apple to include software in their new OS that they know will stop working?

  • I can't find my iPhone backup in Mac OS X Lion.

    After upgraded to Lion, I can't find my iPhone backups any more at  ~/Library/Application Support/MobileSync/Backup, but they still show up in iTunes though. Does anyone know where the new location is? Or it's now hidden?
    Thanks!

    from my understanding "other" are files/data that are not recognized by your Mac. Same with our iOS devices
    Here's an example, Im a big anime fan so I have a folder with tons of animes having a format of .mkv
    my mac does not recognize this that's why it falls under "others". Any file format that's not supported by your native Mac applications are considered others
    If you want to know where these files are located, use "omnidisk sweeper"

  • HT201269 where can i find the file/backup file on my account?and how to sync data files one by one manually as i have been told to do so to avoid error restore from my existing backup files from your Sydney Apple Store yesterday? i want my old messages, n

    where can i find my data/backup file on my account? thanks

    The restore from backup process is all or nothing, & if you've been told NOT to restore from backup, there is no supported way to "selectively" restore an iPhone backup. You can use third-party software to "extract" data from your backup:
    http://www.iphonebackupextractor.com/

  • Wherre can I find how to backup my recent purchases from the I tunes store?

    Where can I find how to backup my recent purchases from the I tunes store?

    I suspect you're looking for a replacement for the backup to disc option.
    Try this thread...
    tt2

  • IPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update

    iPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update. Have to do a hard reboot. I am Extremely disappointed and lost ALL trust in Apples Quality Assurance. From now on I'll wait a week before I update.

    Hey there Shortos,
    It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    Restart your device
    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If that does not resolve the issue, I would next quit all the running apps on the device:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Where can I find my iphone backup in OSX Mountain Lion?

    The folder /Library/Application Support/MobileSync/ is not available in the OSX Mountain Lion. Where can I find my iphone backups in the Mountain Lion?

    That's just the thing.. there is NO /MobileSync/Backup/ folder in my OSX Mountain Lion, or at least I cannot find it anywhere.

  • Where can i find my iphone backup password?

    where can i find my iphone backup password?

    Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password you can continue to do backups and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
    If you cannot remember the password and want to start again, you will have to do a full software restore and when prompted by iTunes to select the backup to restore from, choose Set up as a new device.

  • Where can I find Picture ID in SAP system..?

    Hi All,
      Where can I find Picture ID in SAP system?
      I want to display my company logo on ALV Grid top of page. I am using object oriented ALV to implement this. cl_dd_document is the class and add_picture method with exporting parameter picture_id.
    What ID should I pass into this PICTURE_ID?
    add_picture exporting picture_id = '????'.
    I tried 'ENJOYSAP_LOGO' and it's working fine.  I got this logo from one of SDN wiki.. Not sure where to
    I am not authorized to OAER transaction.
    Thanks,
    Naveen Inuganti

    Hi Naveen,
    you need OAER transaction.
    Try SE37 C160_TRANSACTION_CALL with OAER
    Regards,
    Clemens

  • I have had photo problems since the ios7 update.  everything was backed up to my icloud.  went into store tech backed up but now when i go to icloud i can't find pictures?

    I have had photo problems since the ios7 update.  everything was backed up to my icloud.  went into store tech backed up but now when i go to icloud i can't find pictures or videos.  1300 pics and some video's .  i am devasted. 

    Welcome to the Apple community cmruckie.
    Have you restored from the back up.

  • Where can i find my iphone backup files?

    where can I find the Iphone backup files?

    The following claims the ability to extract Notes from a backup made using iTunes. I haven't used it so can't comment on how well it works. Once extracted the Notes would be readable on your computer but you would still need to get them back to the new phone. http://www.wideanglesoftware.com/ibackupextractor/

  • I can't find my old backup to delete

    hello
    good day to u all
    i can't find my old backup when i go to manage backup, there are no backups , i want to delete the old backup so i can have storage, my storage is full , the backup is old and i don't want it, how can i delete it when i can't find it?
    thank you

    There will be no backup, if it doesn't show up on your iOS device in Settings > iCloud > Storage & Backup > Manage Storage.

  • How can i find my restore backup password?

    How can i find my restore backup password?

    You don't "find" it.
    You either remember it or you don't.

Maybe you are looking for

  • How to create a custom HTMLELement

    Hello, We are developing custom navigation scheme on platform G6 SP1. I have a requirement to create a generic HTML Element such as <NOBR></NOBR>. This tag should be able to enclose other HTMLElements. What is the best way to achieve this programatic

  • Oracle 11g - Problem in referring ROWNUM in the SQL

    Hello All, We are facing a strange problem with Oracle 11g (11.2.0.1.0). When we issue a query which refers the rownum, it returns a invalid record ( which is not exists in the table). The same sql is working fine once we analyze the table Note: The

  • How to use variables in Report?

    Good Day All, I am new to PlSql. So please bare with me. I have a report that runs on SSRS. Here's what I need it to do: When the report is executed: 1st of the month : It extracts the previous months data. 16th of the month: Extracts 1st of current

  • How can I optionally boot into X?

    I've got a laptop which I'd like to boot into X most of the time but also have the option to boot to the command line, how can I do this? I use grub so I was thinking that it could be through there somehow by passing parameters to the kernel but I do

  • To print one photo multiple times on a single page

    The title of my question is the title of the page in iPhoto 8 help. "To print one photo multiple times on a single page" It says (a bit shortened) 1. Select photo 2. Click print button 3. Select paper size 4. Select print size 5 Click Customize butto