Can't find previous owner of Ipad. come'n Apple you got to help us with this issue!.

Apple. are we gona get help to all of us who bought a second hand devices to bring'em to life? or what your plan is???

This is a user to user forum - you aren't talking to Apple here. However this question has unfortunately arisen frequently and the answer isn't a happy one: only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple can neither unlock it nor trace him for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

Similar Messages

  • HT201210 (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.) can anyone help me with this issue, every time i try to restore it will come up like this error m

    (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
    can anyone help me with this issue, every time i try to restore it will come up like this error message.

    Restore the iPhone when connected to iTunes by cable.
    Still the same TS1275?
    Is your iPhone jailbroken?
    Or
    Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?

  • After the OS 6 update my speaker does not work. My music plays but no sound comes out. Can someone help me with this issue? I currently have the 4S.

    After the OS 6 update my speaker does not work. Volume control on the side does not adjust the volume either. My music plays but no sound comes out. Can someone help me with this issue? I've tried rebooting my phone but still no sound comes out. I currently have the 4S.

    try to activate and desactivate the airplne switch a couple of time

  • I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?

    I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?

    Hello zukafu, 
    Welcome to the forums. 
    In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
    Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
    Link: http://www.blackberry.com/btsc/KB03621
    Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
    Thank you
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..

    What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
    I try also my old icloud user but its not recognizing the accoun...

    What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
    I try also my old icloud user but its not recognizing the accoun...

  • Hey guy can you please help me with this issue PLEASE!

    Hey Apple can you please help me with this issue, i have a iPhone 3gs and when i put my sim card into the iPhone it makes iphone 3gs shut down suddenly how do i fix that?
    iPhone version: 6.0.1
    service provider: Vodafone nz

    You could restarting your phone that sometimes fixes issues
    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

  • The genius bar sold me a LaCie 500 GB EHD today but I can't get it to work properly.  Can I schedule another genius bar appt. to help me with this issue even though the EHD is not an Apple product?

    The genius bar sold me a LaCie 500 GB EHD today but I can't get it to work properly.  Can I schedule another genius bar appt. to help me with this issue even though the EHD is not an Apple product?

    Yes, if you purchased it in an Apple store, they should be able to assist you.  Bring your MBP with you as well as the Drive.
    Ciao.

  • Every time I open Firefox another page of Firefox opens that has adds. What can you do to help me fix this issue?

    When I boot up Firefox, my default web browser, Firefox appears and then it loads another page of Firefox that has adds. How can you help me with this issue?

    This unwanted page opens as a second tab, or as a second window? The usual cause of this problem is a bad add-on. Here's my suggested procedure for tracking down and removing bad add-ons. I know it seems long, but it's not that bad.
    (1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. ''Don't be fooled by seemingly innocent or important names if you do not remember choosing to install them.'' Take out as much trash as possible here.
    (2) Open Firefox's '''Add-ons page''' using either:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    * in the Windows "Run" dialog, type or paste <br><code>firefox.exe "about:addons"</code>
    In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate".
    In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. (Note: you might not be able to manually Disable extensions in Safe Mode because they are disabled automatically.)
    Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
    Any improvement?
    (3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
    Success?

  • HT5655 I followed all the instructions to update Flash Player, but the installation fails at around 90%, it says that there is an Application running (Safari) bit I actually close all Apps. already. can someone help me with this issue ?? Thanks

    I have followed the instructions to update Flash Player, the Installation Fails at about 90%, it says that there is an Application running (Safari) and it says to close all the apps. and start again ... but I already close all the Applications ... none is running ... can someone help me with this issue ??? Thanks ...

    Dear Dominic
    Brilliant reply. Simple English. Simple to follow instructions. And it worked immediately, first time.
    Why couldn't the Apple and Adobe corporations get their programming right first time? We spend billions of UK pounds and US dollars with them. They reply with incompetent programming such as this, and arrogance to their customers in issuing faulty systems without doing the most rudimentary checks.
    Anyway, I certainly shan't be buying another Apple as this is the most unreliable, most incomprehensible, most illogical and downright thoughtless shoddy piece of computer kit which I have ever owned. And all of it is rubbish ~ emails disappear, photos can't be organised properly, spreadsheets don't work, Pages is laborious… the list goes on and on...
    But thanks to you Dominic, I have been able to load Adoble Flashj… maybe eyou should get  a job at Apple, and set them all on the right course to how to work simply and correctly with customers.
    Thanks again,
    David

  • My display text of macbook pro 10.7.5 appears blurred , can any body help me with this issue. Everything i open now - chrome, safari - appears blurred

    Everything on my macbook air 10.7.5 appears blurred. I tried searching a few things but didnt get any success.
    Can anybody please help me with this ?

    Nothing looks blurred to me on the screen shot you posted.  However, I did notice that some of the fonts in the tabs are faded.  Which browser are you using?  You should post in a browser forum about that and also the blurring that you see. 
    Since your Finder fonts looks blurry to you, go to System Preferences/Personal/Appearance - play around with the text smoothing setting.  If that does not work, play around with the resolution settings - System Preferences/Displays/Display 

  • CAN SOMEONE HELP ME WITH THIS ISSUE; the attempt to burn a disc failed. an unknown error occurred 4221

    CAN SOMEONE HELP WITH THIS ISSUE:
    THE ATTEMPT TO BURN A DISC FAILED. AN UNKNOWN ERROR OCCURRED (4221)

    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    IBM 18308TU
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012A7CC0B5F78F0
    Current user is an administrator.
    The current local date and time is 2012-08-12 22:04:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    ATI MOBILITY RADEON 7500
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2e39627a5d03e3456e051c0b031fabab
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: MATSHITA DVD-RAM UJ-842, Rev RB01
    Audio CD in drive.
    Found 11 songs on CD, playing time 41:38 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:00:20
    Track 3, start time 08:00:35
    Track 4, start time 11:08:15
    Track 5, start time 14:14:50
    Track 6, start time 19:11:15
    Track 7, start time 22:28:38
    Track 8, start time 25:48:38
    Track 9, start time 29:54:28
    Track 10, start time 34:03:35
    Track 11, start time 38:03:25
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   4 8 12 16 24.
    The drive CDRW speeds are:   4.
    The drive DVDR speeds are:   4.
    The drive DVDRW speeds are:   4.
    The last failed audio CD burn had error code 4221(0x0000107d). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 24X.

  • How can I find orginial owner of ipad mini?

    How can I find the orginial owner of Ipad mini?

    More background would help. You found one on the bus?  Call the police.
    You bought a used iPad that has activation lock and is saying it needs the original owner to unlock it?  Return it to the person from whom you bought it.  It's useless to you until you can get the owner to unlock it.  Apple doesn't provide any service for that.

  • When I try to update itunes, it tells me that itunes can not find a pathway to my computer. I was wondering if anyone else had this issue and how to resolve it?

    When i plug my iphone into my computer and try to sync it with my itues library, a message comes up saying I can't sync until i update itues.  When i try to update itunes, a message pops up that says itunes cannot find a pathway to my computer and it tells me to find a pathway.  I have no idea what this means and i have played around with it for weeks now.  Can anyone help me??

    The first message says "The feature you are trying to use is on a network resorce that is unavaliable.  Click ok to try again, or enter an alternate path to a folder containing the installation package."  Then when i click ok a message that pops up says "The path cannot be found.  Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product itunes."
    That's perfect, thank you.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT4628 I am no longer able to iTunes wi-fi sync since I upgraded to the iPhone 5. Can anyone help me with this issue? Your help would be greatly appreciated.

    I am no longer able to iTunes wi-fi sync since I upgraded to the iPhone 5. When trying to connect, it stays in the discovery mode and never connects.I have to try and pair them all over again. Then I get a message saying that my Mac Book Pro is not supported. Can anyone assist me in resolving this issue. It is an early Mac Book Pro 10 I believe. I purchased it in February of 2010.

    I just figured out the print quality issue for my wife with her new iMac and new printer.
    She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
    Turns out the newer printer had the option to connect via wifi which we used during setup.
    The driver options are completely different depending on how you connect.
    Once I connected via USB the correct options were available and the print quality was better.
    Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
    If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
    One user had to delete the old printer driver before Software Update loaded the newer printer driver.
    https://discussions.apple.com/message/15947486#15947486
    On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
    I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

  • I received a notice to my ipad to update ios7 the latest version. i clicked on update now and the ipad is frozen with an itunes logo and a ipad connector image on the screen. anyone help me with this

    I received a notice to update my ipad to the latest version of ios7 and when I did the ipad froze with a itune logo and an ipad connector image on the screen..i have turned it off several times but it remains frozen. anyone help with this?

    Unfortunately, your iPad went into recovery mode and must be restored now. There is no getting around this. You need to use iTunes to do this as well. Read this for more instructions.
    If you can't update or restore your iOS device - Apple Support

Maybe you are looking for