Can't find rented movie in tunes, no option for "play"

When I go to rent the movie (I've already rented") system tells me I've already rented it, but when I attempt to find said movie, it is nowhere. Itunes hasn't recognized anything. HELP me!! what do I do. I"ve logged out of itunes, restarted my imac, signed back in... uplugged the Apple tv, plugged it back in. still nothing. It's apple tv 1st generation.

Disregard...I found it. It was in Computers|Rentals.

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We have purchased a movie on Apple TV (2) and its taking too long to load, so we want to watch movie on Itunes on the computer but can't find rented movies on the MAC

We have purchased a movie via Apple TV (2) and its taking too long to load, so we want to watch movie on Itunes on the computer but can't find rented movies on the MAC iTunes

Movies rented on Apple TV aren't transferable to another device. If its taking awhile to load then its an issue with your network.
What is your speed via speedtest.net
1080p requires 8mbps
720p needs 6mbps
You can change to SD in settings
Interference can cause issues, verify via istumbler or netstumbler
Should be using ISPs DNS (settings - network - DNS should be automatic)

TS4526 Can't find rented movies from iTunes store

Rented a movie on Saturday from my Apple TV. I checked downloads from settings and when I did this, the wheel just kept on turning. Tried this multiple times. I even waited 1 hour. Changed my setting to regular definiton so that it would download faster. Still no results. Where can I find the movie. My acct was charged since I received an email stating that I had purchased this movie.
Now what? I can't seem to contact the Itunes store to ask them?
Thank you for any help
Izzy

I'm guessing you've given up by now or found it yourself but I just had this problem with my iPad and Macbook Air. If you go into iTunes, navigate to the library, then toggle the upper left window to 'Movies' instead of 'Music', the center menu should change to a handful of movie-related choices. The first option is 'Rented' and that's where I found my rental.

Can't find rented movie on Apple TV

I rented a movie using iTunes and can't find where to play it on Apple TV (2nd Gen)
Downloaded recent firmware upgrade last night.
Can anyone help?

Yeah that makes sense. When I would access "computers" through settings that's what it would tell me.
So I checked out the link and maybe I'm utterly lost, but I don't see it helping my situation.
I click on the "computers" icon and it tells me to turn on homesharing. So I turn on homesharing in itunes, then go back to appletv and click on the "computers" icon again and it tells me the same thing. I'm not seeing anything in the link that helps with that. Am I missing something here?

HT4095 Can't find rented movie on my ipad

I just rented a movie from iTunes store. I can't find where it downloaded to! It's not in purchased or downloaded section...but I watched the download status for a while. Frustrated.

It should be in the Videos app (iTunes on the iPad is just the iTunes store) :

I can't find rented movies on my Ipad

I rented a few movies to take on vacation from iTunes. I understand how to transfer them to my ipad using the "move" option. Now that I have them moved I can't find them on my iPad. I tried searching for them and still didn't find them. HELP....I leave tomorrow and need something to watch on the plane! Thanks!

I finally figured it out -- it IS the Video App as someone succintly observed -- but to answer the question what video app are we talking about -- for those of us who have not knowingly downloaded a video before and wouldnt know this also includes movies -- it's the APPLE app that comes pre loaded on your device. It is a blue icon with the blk & white stripe banner at top representing a director's clip board. Go in there after movie is downloaded & transferred to the device you want to watch it on. I never saw this mentioned in any Help or tutorial -- perhaps its a no brainer :) Hope this helps at least one person to not lose so many hours figuring it out. 7/10/12

TS3623 Can't find rented movie on apple tv

I downloaded two rentals to my itunes account on my computer. I'd like to watch them on our television with our appletv. I can't find the rental. Homesharing is turned on, the internet strength is fine. all of my music shows up on the tv, including the movies I've purchased, but I can't find my rentals.
Thanks for any help

Yeah that makes sense. When I would access "computers" through settings that's what it would tell me.
So I checked out the link and maybe I'm utterly lost, but I don't see it helping my situation.
I click on the "computers" icon and it tells me to turn on homesharing. So I turn on homesharing in itunes, then go back to appletv and click on the "computers" icon again and it tells me the same thing. I'm not seeing anything in the link that helps with that. Am I missing something here?

Can't find rented movies on ipad

They were there when I downloaded. I verified movies were working. Got on plane and it stopped working. Ipad froze, blue screen flash.
Then after return to factory settings, ipad is back and working but rentals are gone. No rental section in Video app.
I tried restore from prior save, no change.
If I try to rent again iTunes tries to charge me again.
Help!!

Did you restore the iPad? As in deleted everything? If so the rtentals were deleted with the restore.
Not sure you can get the rentals back.
Can you seem them in the Purchased App?
If not you will need to to talk to iTunes Support to see if you can get them back. Not sure why you would restore to factory defaults. A soft reset could not bring back the iPad?

Can't find rented movies that I tranferred to iPad

I transferred four rentals from iTunes to my iPad (iOS 6.1.3) and they all show up ready to play in the Videos app of the iPad. However, I decided I wanted to move a couple of them back so I could watch them on my Apple TV at home. Only one of the four transferred movies shows up in iTunes as resident in the iPad. I can move that one back but the other three are not visible to move under Movies in iTunes. Where did they go and how can I transfer them off of the iPad.
None of the movies has been started yet and they all have about 15 days to go before expiration.

Duplicate thread.
Please continue your discussion in your original thread.
https://support.mozilla.org/en-US/questions/1010413#answer-602761

HT1657 Can't find rented movie

I downloaded a movie last night and I don't know where to play it. It said it was downloaded but when I go to lurched it is not therm help!

Welcome to the Apple Community.
Have a look in your video app.

HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT1657 I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

HT1657 I rented a movie and now can't find it. I was also charged for the movie? where is it?

I rented a movie and now can't find it. I was also charged for the movie? where is it?

What did you download it on ? If a computer's iTunes then do you have a 'rentals' tab in the Movies part of your library ? If on an iOS device then it should be in the Videos app (if it's not showing there then have you got a film age rating set in Restrictions that is hiding it ?).

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ?

Where can I find the movie I rented?

I rented a movie on my Mac. Now i can't find it anywhere, but it charged me for it.
It's not on the video app on my IPad either and in the library of my Mac it says, I have no movies.
What do i do?
Thanks a lot for any help!

If you rented and downloaded it on Mac's iTunes then it should be in your Mac's iTunes library - is there a 'rentals'tab in the Movies part of your library ?

Can't find rented movie in tunes, no option for "play"

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