Can't find the Active File Monitor Service

I just purchased and installed Photoshop Elements 13 on my Windows 8.1 OS. I was having the version 9 on my previous computer and never had any issue with it.
I want to define the folder that I need to monitor in Photoshop Elements 13. But when I click on the option in the "File" menu, I get a message saying that I need to start the service "Adobe Active File Monitor". Problem is that this service seems not to be installed. It is not listed in my services. How can I fix that? Is there another installation that I need to run aside to have this service installed?
Let me know
Thanks
P.S: I know how to monitor, start, stop, set services. It is just not listed, so probably not installed.

OK forget about this. I tried the chat with a technician that didn't know what to tell me. He referred me to a senior engineer that suggested to simply uninstall and reinstall the software which indeed fixed the problem.
So the solution: uninstall and reinstall.

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Can't find the Active File Monitor Service

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