Can't find the device

From my PC, itunes can't detect my ipod touch. BTW, before I updated to the latest itunes (10.2), Itunes can detect ipod touch but can't detect ipad, but after update to the latest itunes, it can detect ipad but can't detect ipod touch.

Try disabling a/v software and turn off the Firewall.
Disable antivirus software
Turn Windows Firewall on or off
Hopefully iTunes will recognize your iOS devices.

Similar Messages

  • TS3694 mi ipod touch will not boot, it goes to the apple logo then shuts off, I tried to restore it but it shuts off while restore is going on then it saids it can not find the device

    Hello,
    I need help before i go to the apple store for help.
    My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
    It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
    I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
    What do i need to do.
    Thank you for your help.
    regards,
    Mario
    PS. The OS I am not sure do not remember exactly.

    - Reboot the computer
    - Try another USB port
    - Try another cable try another cable
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help

    Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • IPod: I clicked the eject button on the sidebar in itunes now I can not find the devices button or my iPod anymore in the iTunes side bar.....Help!

    iPod: I clicked the eject button on the sidebar in itunes now I can not find the devices button or my iPod anymore in the iTunes side bar how do i find it again?.....Help!

    You can use iTunes, connect iPod Touch to computer iTunes.
    Select iPod Touch in iTunes under DEVICES (left panel)
    Select Books tab (right panel near the top)
    Deselect those books that you have read
    Click Sync button (bottom right)
    Have a read to get up to speed using iPod Touch
    iPod touch User Guide (For iOS 5.0 Software)

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    Problems after virus disinfection, when I plug in my iPod, it asks if I want to scan and fix, but then it can't find the device. What should I try?

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    I can't find the device with the help https://myxperia.sonymobile.com/
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    You can try google device manager instead.
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • How can I find the devices that use my Apple ID

    I Need to find the devices that use my apple ID

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  • HT5622 Trying to send some  ringtone files to my new iphone 4s... thprogram tells me to go to itunes and click on my phone under devices... i can not find the device button anywhere on your home page

    Trying to send some ringtones from desk top computer to my iphone 4s.... the instructions tell me to go to itunes...click on devices and find my phone.... where would i find the device button on your home page/

    u

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    that's awesome! a beer would do. just kidding!
    enjoy purchasing apps!

  • IPad (1) bluetooth only "searches".. doesn't find. All works on my IPhone 4, but the IPad can't "find" the devices. Using Motorola behind the head and Rocketfish behind the head headphones.

    I have both Motorola and Rocketfish behind-the-head earphones.  Both work fine on my IPhone 4.  But the bluetooth setting on my IPad only "searches" and doesn't find the devices.  Any ideas? (Using Latest OS for IPad

    I had the same problem for the last 2 weeks and today it just started working with nothing changing.  I've also read reports of others having it just start working today.  Give it a shot again.  I think it was a problem that AT&T sorted out.

  • Formatted my new iPod Nano 4Gb and my application can't find the Device ID

    Hi,
    Just bought a new Nano 4Gb, updated it to 2006-06-28 (1.2) and of course it couldn't be recognized by Windows after that. Followed the instruction and formatted the Nano and made a Restore, worked fine!
    Now to my problem, when using my application Anapod Explorer (from www.redchairsoftware.com) it can connect to the Nano but it says the iPod don't have any Device ID so it can't authenticate to the iPod...
    Anyone more who is using this superb software?
    It seems like if some information is missing in the iPod after the formatting of it...
    Please advice!
    Best Regards

    Additional Information:
    Since some information seems to be missing on my iPod Nano 4Gb I compared the files with my iPod Video 60Gb.
    Comparing the directories: [driveletter]:\iPod_Control\Device
    on my iPod Nano 4Gb and my iPod Video 60Gb
    iPod Nano 4Gb:
    The file SysInfo is empty, containing no data when opened in Notepad.
    iPod Video 60Gb:
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    ModelNumStr: MA147
    FirewireGuid: 0x000A270014E1CDBA
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    bootLoaderImageRev: 0x00000000 (0.0 0)
    diskModeImageRev: 0x00000000 (0.0 0)
    diagImageRev: 0x00000000 (0.0 0)
    osImageRev: 0x00000000 (0.0 0)
    iPodFamily: 0x00000000
    updaterFamily: 0x00000000
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      Windows XP Pro  

  • I can't find the device with iTunes 11

    I want to change the sync setting on my iphone and ipod. When I connect the device and launch iTunes I see the device listed at the top right but when I click on it, it disappears. Syncing happens but I can't change the settings on the sync. I have the iTunes 11.0.2 and Mountain Lion on my MacBook Pro.

    You can try google device manager instead.
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • I can't find the device I need the pin of Bluetooth I phone 5

    Hello dear, please I can't accept any Bluetooth device and no connect with other devices mobiles I want the passkey or the pin yo connect the Bluetooth device

    You can try google device manager instead.
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • TS1538 In iTunes 11 I can't find a device list nor my ipod to the left of music library screen, where is the device list situated?

    After installing update to iTunes 11, I can not find the devices list nor my ipod on the left side of the music library screen.  I also can't find the devices button.  Devices is an option under 'File' but it only allows 'transfer purchases to ipod'.  Where is the device list located in iTunes 11?

    I`m having exactly the same problem!! Updated Friday to the new Itunes 11, which i have to say looks cool but isn`t overly user friendly, and my Iphone 5 is not being recognised. Ran diagnostic tests and i`m getting a red dot next to iphone, ipod etc stating not connected even though it was! I`ve spent all weekend trying to fix the problem and have gone through clearing the temp folder and the device manager, uninstalling and reinstalling itunes but nothing!

  • My airport utility can't find the airport device.

    Everything is connected. I bought the device about eight months ago and have used it successfully to set up wireless networks twice. Now i have a DSL modem, and there was an error that the IP was in use. So i followed some tips online to reset both devices, restart, etc. Currently i have everything connected and plugged in, including with an extra ethernet cable from my laptop to the airport's wan port. However, NOW the airport utility can't find the device and it's just sitting there blinking amber slowly. The modem is all lit up and green and appears to be working. ***? is the airport express broken?

    adubatowka14 wrote:
    I got the AU to find my AE by connecting them with an ethernet cable.
    How are you configuring up the Express once you have AU working with it? Please provide us with what you want/need to have.

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