Can't find wireless printer after changing router

I have recently changed my router to a Virgin media superhub. This has obviously changed my network details. I had 2 wireless printers running on my old network. ?I have managed to get one working as it has a menu screen on it and it was just a matter of searching for the new network. My second printer, a HP 1102w does not have a menu just buttons. I cannot get my Mac to see it in any of the preference options

maybe the features of the usb port is controlled by the routers setup page most routers have some ip address you type into a browser and login to the router to set them up try that
because some routers have usb for external hd some for printers some only for firmware updates (like the Apple TV (which of cause are not routers but have usb connector for the sole purpose of upgrading a crashed firmware))

Similar Messages

  • Can't find wireless printer with E2000 router

    I have a Dell Inspiron 1720 (running Vista Home Premium) that connects to my Linksys E2000 and to a wireless printer, the Canon MX870.  It's been working for months without problems.
    I just got a Toshiba Satellite P770-BT4G22 Laptop (running Window 7 Professional 64 bit) and installed the Cisco Connect software following the instructions where you have already set up the router and just need to install the software to do things like add a device.  I can connect to the router fine using a web browser or the Cisco Connect Software and my Toshiba connects to the Internet through the router without problems.
    The problem is Cisco Connect says it can't find a wireless printer when I run it on my new Toshiba.  I've put the printer within 3 feet of the router with my Toshiba in between but still it can't find it.  My Dell in another room connects to the printer no problem.  And I can print to the Canon if I  select the Shared Canon Printer ( on the Dell) using the Toshiba's Control Panel Add Printer function.  But obviously that means the Dell has to be on so that's not good for much more than troubleshooting.  I've also wired a connection from the printer to the Toshiba and downloaded the latest driver, printed that way so I know that's not the problem.  The problem is that Cisco Connect can't find the printer.  It says there are 6 devices attached to my router so it's seeing something, but I guess not the printer.  I've turned any firewalls off for this testing too.
    I'm stumped as to why it can't find the printer when the Dell did and they are all on the same network. Unless it's not compatible with 64 bit Windows.  Any help would be greatly appreciated.
    Thank you.
    Solved!
    Go to Solution.

    I have already added the printer to my network using Windows Add Printer prior to assigning the printer a static IP.  But I followed your instructions in making the IP static so if I reset the router I don't have to go through the process again.
    When I ran CC and told it to add a printer, it did not identify any printer for me, it went from the screen where you say to add a printer to one where it asked me to name the printer.  Honestly, I wasn't even sure if it was referring to the Canon because I'd already added it using Windows, albeit without a static IP, just by knowing what IP it had been assigned.  After I gave it the name, it went back to the "home" screen with computers & devices, parental controls, etc.  No errors, but no real way to see or change what I had done. 
    That's why I was asking if there's a way to look at the router and view devices that have a static IP.  I can view the DHCP table but it's not there of course.  I don't really see anywhere using the router software (either by web connection or CC) where the Canon printer is listed.  I see it in Windows Printers, but I saw it there before I reran  CC and it asked me to name it.
    I appreciate your help and I'm glad to be up and running with it.  Especially with having a static IP.  I'm just trying to better understand what happened and how to view my devices connected to the router.
    Thank you very much for your help.

  • B210a will not print after changing router\modem

    b210a will not print after changing router\modem. Says it is connected to network, but will not print and says unavailable

    Good morning,
    Please use the second section of the following article to fix:
        http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html?jumpid=r...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Since Yosemite Macbookpro can't find wireless printer

         Since my Yosemite upgrade my laptop and other wireless devices won't play nice.  The biggest issue is my printer, Canon MG5520.  I have downloaded the latest drivers, it's connected to our home network my husband can print from it using two windows laptops. I have "reset printers" I have re-installed the drivers multiple times.  It will find the printer occasionally.  I thought I had it all working this morning after an hour of troubleshooting and tried to print something and got the "cannot find printer" error.  If I go into the printer utility it tells me it's there and idle but when you try to print it's error 300.  I also can't find my iPhone5s with airdrop but that is the least of my troubles right now.

    The meaning of "Support Code 300" is known only to Canon, but there are reports of at least temporary relief from taking one or more of the following steps. Some may not be applicable in your case.
             Open the printer cover to check the ink cartridges, then power the printer off and back on.
             Turn Wi-Fi off and back on in the menu bar.
             Delete and recreate the print queue in the Print & Scan preference pane.
             Disconnect the power cable and reconnect it after a minute or so.
             Reset the printer to factory condition, restart the wireless router, and repeat the network setup.
    If none of these procedures works for you, I suggest you contact Canon tech support.

  • Can't find mp4 file after changing media kind setting to podcast

    I recently imported some home videos into iTunes.  The default "media kind" is movies so I changed to podcast b/c I didn't want to mix home videos with movies when surfing through lists on my Apple TV.  After chaning the media kind setting now I can't find the file in iTunes.  Any idea on how I can update the media kind info so I can see the file again in iTunes on my Windows PC?

    maybe the features of the usb port is controlled by the routers setup page most routers have some ip address you type into a browser and login to the router to set them up try that
    because some routers have usb for external hd some for printers some only for firmware updates (like the Apple TV (which of cause are not routers but have usb connector for the sole purpose of upgrading a crashed firmware))

  • Can't find some files after changing drive name

    I keep all my music files on an external drive, and my iTunes folder (and iTunes Music folder) on the internal drive. After changing the name of the external drive, a good number of files (not all, and probably not even most, but a lot) couldn't be found by iTunes.
    I'm suspecting that this problem results from having my files stored externally and separate from the internal default iTunes Music folder, but I'm hoping someone can give me some more details about this and hopefully help find a solution. Thanks.

    In the root of the filesystem there normally is a folder "lost+found", in which files with strange names are found. These are the files cvfsck has collected in the recovering of the filesystemnames. It is sometimes not possible to recover the original file name and location. So this is the only way for cvfsck to give them back.
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  • Print Utility can't find HP printer on home router

    I have a MacBook (OS X 10.4.11) connected through AirPort to a Linksys WRT54G Router.
    Internet connection is fine.
    I have a HP Deskjet 6127 connected trough TCP/IP to the same Router.
    I tried for several hours to connect to the printer using the Print Utility without success.
    I have downloaded the print selector software from HP site for MAC OS X which works fine and is able to identify the printer in the network without any extra effort.
    In fact by using this software I was able to print a test page.
    The weird thing is Print set-up does not find the printer.
    I have tried to type the TCP/IP address for the printer using IPP protocol. It says that the address is valid but it fails to select the 6127 printer. It keeps using the Generic Postcript printer. I tried to select the printer manually, strangely this model dos not show in the drivers list.
    Connecting the printer to the USB port the computer identifies the printer immediately and works fine.
    Any tips?
    Ale

    In your Applications folder, do you have Hewlett-Packard folder with these files in it...
    HP Photosmart Stitch.app
    HP Device Manager.app
    HP Uninstaller.app
    HP Photosmart Edit.app
    HP Customer Participation.app
    HP Uninstaller
    HP Photosmart Studio.app
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    HP Setup Assistant.app
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    HP Registration Assistant.app
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    And have you run all of them?
    Have you tried turning off the Firewall in the Mac and/or Router?
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  • New macbook pro can't find wireless printer

    I have an HP1320nw, configured to run wirelessly through a linksys E1000 wireless router.
    my wifes windows box can print to it ... and I can print to it via USB. But when I try and add it as an IP printer, my mac can't see it.
    also ... A ping on the windows box works ... a ping on the mac times out
    any ideas ?

    If the Ping from the Mac times out then that explains why the Mac does not see the printer. But note that you never see a printer when adding it via the Add Printer > IP pane. A printer will only be seen if it supports a broadcasting protocol like Bonjour and if it does it will appear in the Add Printer > Default pane.
    So working on why the Mac cannot ping the printer, the most likely is the Mac is set to a different subnet to the printer. If you make a note of the IP address used by the Mac, the PC and the printer, they should all be set to the same IP subnet. For a home network this is typically the first three sets of numbers in the IP address. The last number is known as the network address, and each device must have a different network address.
    So if the PC and printer have an IP address of 192.168.1.x, where x is the individual network address for each device, then the Mac must also be set to 192.168.1.x.
    The other thing to check is the Gateway / Router address. This will be the IP address of the Linksys router and this should also be set in the Network settings on the Mac.
    If the Mac is correctly set then are you able to ping the Linksys router or the PC?

  • Ipad 2 not communicating with my HP3050a printer after changing router?

    Hi, hope someone can help.  Recently changed broadband provider and now using a different router/network.  I've set up my printer using the USB cable to a windows laptop and then enabled WiFi as directed.  Now the laptop is working fine but my Ipad seems to see the printer on the network but can't communicate with it even though it is designated a shared device.  Does anyone have any ideas? Many thanks

    My guess is a firewall in the router.   You will need admin access to the router (contact the provider).  If a firewall is present, turn it off and test the printer.  If it works, turn the firewall back on but weaken it a tad and test the printer again.  Repeat as required.

  • Finder Alias Broken after Changing Router

    I have two Macs in a network. The iBook uses the iMac as a server.
    On the iBook I have some alias folders that point to the original folders on the iMac server.
    I recently changed my router and the IP address of the iMac changed.
    Now if I open the alis when the server volume is mounted then all is well. If I open the alias when the server is not mounted then the alias is flagged by the Finder as needing to be fixed. It looks as if the Finder is not finding the new location of the server volume. If I repair the alias then the finder will mount the volume and open the orginal.
    I would have expected the Finder to automatically repair the alias since the name of the server is still the same.
    Any suggestions?
    Richard
    iBook, iMac   Mac OS X (10.3.9)  

    The aliases you created are linked to an IP address that no longer exists. It's the same thing that would happen if you made an alias of a folder then placed that folder inside of another one. The link would be broken and Finder wouldn't know where it was.
    Your only solution is to fix the links or create new aliases of the folders.
    John

  • How do I connect my wireless printer after changing ISPs?

    I recently switched ISPs and now can't get my Canon printer to print wirelessly. I have uninstalled and reinstalled the printer a dozen times with no luck. Anyone have the same problem?

    OS X Mavericks: Reset the printing system

  • W7 PCs on router LAN port can not find Wireless connected OJ Pro 8500A Plus following router upgrade

    My Broadband Supplier has replaced my internet router with a new one with dual N band Wireless and GigE LAN ports. The 8500A printer has been successfully WPA wirelessly connected and works fine with a wireless connected Sony windows 7 laptop and Apple devices.  However neither of the Dell LAN connected windows 7 desktop PCs or the same Sony laptop when connected to a LAN port on the router can find the printer.  I have tried reinstalling the printer software with the latest version from the HP site OJ8500_A910_1315 and the installation fails as network environment checker can not find the printer. I have run the HP network diagnostics with both firewalls in the PC and router disabled with no success. The LAN itself seems to be working OK as the PCs can see each other, exchange files and and can access the internet.  The router has been checked by the broadband supplier technical uupport.  The printer is visible as a network connected device in Windows explorer so you would expect the HP software to see it. Is the only option to fix the printers IP address and use that in the installion procedure or are there other settings I can alter to get the HP network environment checker to work properly?  Thoughts would be appreciated.
    This question was solved.
    View Solution.

    In the router settings look for "wireless isolation", "AP isolation" or the like and make sure it is DISABLED.  This setting disables communication between the wired and wireless clients.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • My Photosmart D100a wireless printer keeps changing IP Address when router reboots.

    My Photosmart D100a wireless printer keeps changing IP Address when router reboots.
    This question was solved.
    View Solution.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway.
    - Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HT2495 I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, but can't find the printer on the add printer and scan icon on preferences.

    I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, which is connecte to the network, but can't find the printer on the add printer and scan icon on preferences. I downloaded a installation printer utility from the Manufacturer (lexmark), but it didn't work. Any sugestions?
    Thanks,
    Ivette

    You would need to get the IP address of your printer then manually add a network print queue.
    To get the IP address, on the control panel of your printer, press on Setup > Network Setup > TCP/IP > View/Set IP address.

  • My computer and the Canon software for my wireless printer can't find my printer which is only two f

    My computer and the Canon software for my wireless printer can't find my printer which is only two feet away.  What do I do now?

    Hi DrLilaB,
    So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x) 
    Any other details you'd like to give will only help the Community better understand your issue!
    If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

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