Can't find word attachments in BTYahoo Mail

Hi
Apologies if this is breathtakingly onbious but I click to download the attachment, pc scans it and you get ok etc etc. Unfortunately try as I may I simply can't find the attachment in the usual download (or any other) folder!!
I've googled and know there are some "issues" but see anything specific.
I use Win 7 by the way and we're only talking about basic word docs.
Any advice would be much appreciated.

Was only joking when I said breathtakingly naive!
Genuinly can't access attachments. When you click the attachment is scanned but you don't get the second dialogue box with the option to open/save etc.
Very bizarre.
Thanks

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