Can't finish iTunes install. Message: Bonjour services failed to start..

I already had iTunes on my PC, but my daughter got a new iPod as a gift and the directions said to install the latest iTunes software. Once I did that I got almost all the way through the install and got this message: "Bonjour services failed to start. Verify sufficient privileges to start system services." I spent 2 hours on the phone with Apple Support as they walked me through several uninstalls and installs. Nothing has worked. They are now saying that it must be a Microsoft problem. I am the only administrator on my PC.
Can anyone help?

I was getting the same message, after searching the net reading and trying different suggestions none of which worked.
Download Revo Uninstaller pro 30 day trial
Carry out a full back up of system.
.Using revo,forced uninstall on menu bar uninstall all ref to
1. i tunes,
2.Quick Time
3.Bonjour
4.and apple
I then went to run>regedit>Computer>find enter one at a time
1. i tunes,
2.Quick Time
3.Bonjour
4.and apple
from the results of the find search i deleted any reference to search
Checked control panel to make sure there was no reference to any of the deleted items
Installed i tunes 10
Worked ok now can use my i pod touch
Carry out full back up.
This worked for me hope this helps and that the above makes sense this is the first time i have posted

Similar Messages

Cannot install itunes 9.2 - bonjour service failed to start

Like in many of the other topics, i am unable to install itunes 9.2 on my computer.
I have checked (and edited if needed) exceptions in firewall etc. I have disabled said security as well. I have even uninstalled all AV.
I have tried the registry changes to grant the bonjour service full priviledges.
I have tried giving the bonjour service administrator rights in the service itself.
I have tried retrying at the error dialog extensively (although i did not put much hope into this one).
I have tried installing airport for windows, which temporarily seemed to get bonjour working, but again it died during itunes 9.2 installation with the same error.
Edit:
I have also (almost obvious) tried to uninstall and reinstall itunes/quicktime/bonjour many times, both in my standard startup setup as well as in msconfig'ed startups enabling only specifics to said programs.
Edit end
The exact error from the event viewer=>Windows Logs=>System is as follows:
The Bonjour Service service terminated with a service-specific error 6 (0x6).
Now, i would very much like this to be fixed as soon as possible (as i'm sure the rest of the users would as well), so i can actually use my iphone for music i already own, manage it and so on and so forth.
I have already spent more than 8 hours on this specific problem since yesterday, which is quite frankly ridiculous. Especially in the context of apple products, which in the past prided themself on being extremely stable and userfriendly unlike most other platforms. I do realize that this does not apply in the same sense regarding the crossover between platforms, but as far as i can tell this problem is an old injury attested by many people on many versions of itunes (and other software) in relation to bonjour.
Edit:
I am running 64bit (and ofcourse using the 64bit installers)
Message was edited by: Tomzster
Message was edited by: Tomzster

Update:
Well, i called my telecom company and spoke with the same guy i spoke with earlier. He found a technician, but unfortunately he had no ideas for a solution. Instead i was told to reformat.
Now, as i have quite a lot of stuff on my computer which i should back up but haven't yet, this is a very unappealing option to me. Also, from reading these forums there have been several examples of the installer failing in one way or the other even on fresh systems. And lastly, just because a piece of software works on one computer but not on another it doesn't mean i should reformat.
Now, if i had been told the error 6 (0x6) meant something i couldn't rectify without doing a complete reinstall, then i would probably have been ok with it. So that's what i told the supporter. He however had been told by his boss to tell me off with that.
So instead i asked to speak with his boss. We then spoke a little backwards and forwards about support responsibility, when it is ok to ask for a reformat and so on and so forth. I tried to tell him that it was clear to me that it wasn't really their responsibility (as it's a software problem unrelated to the iphone itself), but that it couldn't be my responsibility either to make that clear for apple.
So after a while i was put on hold for a good 10-20 minutes. After which he told me that he understood my situation and that he would talk to their chief of the supporting division (or something) as that guy is in charge of the contact with apple.
So all in all i didn't get any further, but i did get them to acknowledge the problem at hand and take it further towards a solution.
I'm guessing that the next step will be communication with apple regarding bonjour and either direct apple support, or feedback from apple about what the bonjour error actually means for a start.
Regardless, if i am not contacted mid next week, i will be calling and emailing them once more.

Trying to install the latest iTunes on my Gateway w/ Windows XP. I keep getting the message "Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services."

Hi, I'm trying to re-install the latest iTunes on my Gateway w/ Windows XP. I had to update it a while back to put songs on my brother's iPod, but my computer froze halfway through and nothing has worked right since.
I keep getting the message "Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services."
I looked through older discussions that told me to go to right click My Computer - Manage - Services and Applications - Services - Find Bonjour and restart it.
Well, the only option that I can click on is Start. When I do, it says "Windows could not restart the Bonjour Service service on Local Computer. Error 2: The system cannot find the file specified."
Where do I go from here? Help would be greatly appreciated, I've been trying to fix this for over a year now with no dice. Also, I cannot do a factory reset (last effort) because it says the administor's account is disabled and I do not have the disc.

Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.

I'm installing the newest itunes 64 bit on my win 7 64 bit professional os. using the itunes installer it loads itunes part way and then i get an error message saying that bonjour service failed to start. i cant get itunes any further. i have to back out

I'm installing the newest version of Itunes over the last version on my laptop. win 7 pro os. it starts the install then a error msg comes up stating that Bonjour service failed to start. verify that i have sufficient priveleges to start system services. I can't retry, ignore only cancel which un-installs all that it has installed and reverts me to the last version which i had. any idea?

it starts the install then a error msg comes up stating that Bonjour service failed to start. verify that i have sufficient priveleges to start system services.
Sometimes we can get past that one by disabling the Bonjour Service prior to the install.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try another iTunes install. Does it go through properly this time?

Unable to install itunes 7 due to error "Bonjour service failed to start, verify you have sufficient privileges" mcafee is not blocking it, please help anyone?

I am unable to instal itunes (greater than version 7) as it gives me the error,"Bonjour service failed to start, verify you have sufficient privileges" , i have checked on apple support and the only help for this error says that mcafee antivirus is blocking the services however i have never had mcafee installed on my pc. Anyone any other ideas as to what could be wrong?

Hi doywks,
The Apple Mobile Device is a component of iTunes that communicates between your computer and your iPhone or iOS device. The error message you are seeing "verify that you have sufficient privileges to start system services" has to do with the Windows operating system. It's possible that you are not logged in as the administrator for your Windows PC. Or, you may have antivirus software stopping the Apple Mobile Device from running.
If you are having issues updating iTunes on your PC, follow the steps in the article below.
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
https://support.apple.com/en-us/HT203188
I hope this information helps ....
- Judy

Can't open iTunes, it said it has failed to start because MSVCR80.dll was not found, and I re-installed application many times and still problem persist, how do I solve this?

can't open iTunes, it said it has failed to start because MSVCR80.dll was not found, and I re-installed application many times and still problem persist, how do I solve this?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Service "Bonjour Service' failed to start. Verify that you have sufficient privileges to start system services.

Greetings,
Having a little problem installing Itunes 12. Upon trying to install the program, i'm confronted with this error: "Service "Bonjour Service' failed to start. Verify that you have sufficient privileges to start system services". Nothing I've done seems to be able to get the program to be installed. It asks if i want to retry or cancel. Clicking Retry only prompts me again with the same error message. After i hit cancel the entire installation rolls back.
I'm currently logged in as administrator ( I don't have any other accounts on this computer), I've tried uninstalling all the components relating to apple along with its folders and restarting+RT clicking>Run as Administrator. It still refuses to install. Very frustrating. Any ideas?

Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.

Service 'Bonjour Service' (Bonjour Service) failed to start

I am trying to install iTunes and I get a popup that says, Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services. I am the admin on the computer so I don't see why I wouldn't have the privileges. I also have Safari 4.0.3 running and it works great. I have tried to run as Administrator, and still the same error. I have also tried using a "clean environment," by performing a clean boot and clearing out my temp files. Any ideas? Thanks in advance. I am not running any McAfee software by the way.

Wish I could help but all I can say is I'm having the exact same problem and, I believe, that's why I can't update to 10.2. Why does this happen, and what can be done? Uninstall Bonjour? Will I ever need it? I really don't want to do a complete uninstall/reinstall. Anyone? Thanks--

Bonjour service fails to start

when trying to download itunes I keep getting this message " service"bonjour service"(bonjour service) failed to start. verify you have sufficient service to start system services"
Please help me with this...I am not a novice but certainly not an expert. I just bought the new ipod touch for a mothers day present and cannot get itunes to load on my computer. I tried to download under another administrators account with same result..help

+when trying to download itunes I keep getting this message " service"bonjour service"(bonjour service) failed to start. verify you have sufficient service to start system services"+
Do you have a McAfee firewall on that PC?
If so, try the following document:
"Bonjour service failed to start, verify you have sufficient privileges" error message when installing

When I try installing itunes on my computer it says Bonjour Service failed to start. What do I do?

My computer recently crashed, but we got it fixed and with that, all of the data saved on the computer was deleted. I've tried many times to reinstall iTunes on my computer but every time it says that Bonjour Service failed to register. What do I do?

Sometimes we can get past that one by disabling the Bonjour Service prior to the install.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try another iTunes install. Does it go through properly this time?

ITunes 9.0 install problem: iPod service fails to start, installer quits

Hi,
I tried to upgrade my iTunes from 8.XXX(I think it was latest 8) to 9.0 but run into this problem where the installer tries to start the iPod service and fails. The installer can not continue any more and it has to be rolled back. I uinstalled 8.xx and tried again but same result. I also tried the suggestion in another thread about stopping the AppleMobileDevice service and removing the folder but it did not help. This is the error message:
"Product: iTunes -- Error 1920. Service 'iPod Service' (iPod Service) failed to start. Verify that you have sufficient privileges to start system services."
I am logged in as the admin so I do have sufficient privileges.
Is any one having the same problem? How do I make it work? I am using Win XP-Pro SP3 32bit.
Thanks
null

katkeys12 wrote:
I also unistalled the itunesbabd quicktime and now I can't get it to download. It keeps sticking. I am concerned that my library is gone. I have no way of backing my files, laptop.
I was finally able to make it work. I did the following steps:
1. Delete/unistall every thing related to Apple/iTunes
2. Delete itunes folder if its still there.
3. open MSCONFIG->General->check off 'Load Startup Items'->click 'ok'
4. Reboot
5. Install iTunes
6. You can turn on Load Startup Items after iTunes installs.
Hope this help. Thanks for all the help. It sure was annoying!!!!

Error during iTunes 10 installation - iPod Service failed to start

Hi Everyone,
I am getting this error during installation of iTunes 10(Windows XP).
+*"Service (iPod Service)failed to start.Verify that you have sufficient priveleges to start system services."*+
*Can any of you please help?* I ignored it first and continued with the installation. Then tried to update iphone to iOS 4.1 which crashed. I had to go to Apple store to get my iphone restored. I am having trouble installing itunes and cannot restore data from backup.
I tried uninstalling itunes and deleted all itunes data as suggested by the guy at the Apple store. Still not working. Will appreciate if someone can help resolve this error. Thanks.

I just got off the phone with Apple tech support. The problem with that iPod Service is a problem with XP Service Pack 3, but can be fixed this way:
1. Right click on "My Computer", select "Properties"
2. Click on the Advanced tab.
3. in the Startup and Recovery section, click the Settings button.
4. Click the Edit byutton to edit your boot.ini file in notepad.
5. Look for "/noexecute=" in the file and change the word after the equals to "optin" (sorry - I don't remember what the original setting was anymore).
6. Save the file, close notepad, click the OK button on Startup and Recovery window, then reboot.
The warning message about the iPod Service should stop. Also, this helps with iPhones that are not recognized by Windows or iTunes after an install fails.

Sync problem on iPhone4 IOS5 and iTunes 10.5: Sync service failed to start

After painful upgrade to IOS 5.0 on my iPone 4 which suffer from er 3014 unt I do full restore in other computer. Now two new problems cropped up again:
A.
When I sync IPhone with iTunes, the sync process started and freeze at "waing f sync service to start" and for 5 minutes or so, it end up with a dialog stated that the iPhone could not be synced because sync service failed to start
To remedy, I have to click t start Sync again, and thios time, it will be completed.
To solve tjhis, I have done the following, and the probelm still persist:
a. Reinstal,l to repair iTunes
b. Delete the Lockup folder
c. Reset sync history
d. reboot iPhone
All cannot solve the problem. Help please, how to solve this problem?
Also, when I backup my iPhone, it freeze at "Backing up iPhone" fr about 10-15 minutes, then start backup, until nearly finished, then it restart backup process again by itself, and again, freezing at "Backing up iPhone" for another 5 minutes, then it start backup and complete. I check the backup time in Preferences, it's correct.
To solve this, I delete the backup, and start new backup, the process went OK. But when I start backup again, the above symptom (backing up, and restart backup again to complete) persist
I have quite a rough experiences with iTunes-iPhone-iPad sync and backup all the times. Can the sync and backup process mad better and real trouble free Apple?
Help and suggestion please. I sync iPhone and iPad2 with WIndow XP PC. iPad2 do not have problem. The problem is with iPhone4 IOS 5 32 GB (less than 2 GB free space on iPhone remains)

I have very similar problems with my brand new iPhone and iTunes. iTunes is virtually unusable even after multiple installs, uniinstalls, and reinstalls. Sync fails silently. Drop-down menus won't stay visible long enough to click any options. Phone-support blames it on the fact that I use Windows XP however the iTunes page says right there: "iTunes 10.5 for Windows XP, Vista or Windows 7". The only program I have problems with is iTunes.
He said I have to revert to iOS 4 but he also said he thought that was impossible. What does the OS on my phone have to do with the behavior of iTunes running on my computer? iTunes crashed and had failures both before and after I updated to iOS 5. Typical bad tech support just like every other company. I thought Apple was different. Apple really stepped in it this time and it stinks. I've seen a huge number of new problem reports here and elsewhere.

TS1717 WHILE INSTALLING ITUNES I GET A MESSAGE "SERVICE 'BONJOUR SERVICE' FAILED TO START. HOW DO I GET BY THIS?

this is a big issue for me. if i can't get itunes on the pc the ipad gets rturned. too much music to rebuy

Sometimes we can get past that one by disabling the Bonjour Service prior to the install.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try another iTunes install. Does it go through properly this time?

I was deleting some things on my computer that I didn't need. And I uninstalled bonjour on accident. And now when I try and download the newest version of iTunes a pop up comes up saying "Service 'Bonjour Service' failed to start.' ect.

I accidently uninstalled 'BONJOUR' and now iTunes, the newest version, wont download. A pop up comes up saying that bonjour failed to start and I have to verify my privleges ect. SO PLEASE HELP!!

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99436)

Can't finish iTunes install. Message: Bonjour services failed to start..

Similar Messages

Maybe you are looking for