"Can't finish previewing" error, file can not be save

I have AI CS3 installed on a PC running Windows XP 64bit at Intel Core(TM) 6600 2.4GHz with 8 GB of RAM and NVIDIA Quadro FX 540. I have been getting the error "Can't finish previewing. Could not complete the requested operation." This happens many times and I am not sure what is going on.
I've manage to open other files and create new files but I just cant "save" or "save as" this current file it says "An unknown error has occurred" after the above mentioned error emerge.
it seems that there was a post by other user on this issues too, there are a few similar things in our spec. hope this would help to fix this problem.
Can't finish previewing error (and related errors)
574948714112A47599201549 - 10:46am Oct 10, 2007 Pacific
My Spec:
Intel Core(TM) 6600 2.4GHz
Intel Core(TM) 6600 2.4GHz
8 GB of RAM
NVIDIA Quadro FX 540 outputting 2 monitors (1440x900, 1024 x 968)
500GB WD Internal harddrive
500GB WD External harddrive
1 standard mouse
1 Wacom tablet
1 standard keyboard
1 standard sony DVD RW
1 canon printer
1 Sharpe network printer
OS
Window XP 64bit

Oh, I didn't know that!
I did ask her to download the CS6 trial while I researched this, to see if that solves the problem, and it seems that it might as it is available for 64-bit.
If anyone else has any suggestions, though, I would be glad to hear them.

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