Can't get 9.99 single app price

Although I own Photoshop CS6 Extended, I cannot get the single app price of 9.99 for After Effects.  When I enter my serial number it tells me I'm not eligable.  I tried it with Photoshop as the single app as well, and the same thing happened.  Why don't I qualify?

This forum is for helping people who questions/problems with downloading, installing, and setting up Adobe applications.  If you have a question regarding purchasing an Adobe product you need to contact someone at Adobe in the sales group. 
You might be able to get some Adobe Support to offer some help either by chat or via phone, though contacting sales is more likely your best chance of getting resolution.
Here are some links to help make contact with Adobe Support:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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