Can't get a gift card balance

OS 10.6.8
Safari 5.1.10
Firefox 12.0.2
Sophos AV 9.1.5
Have a gift card from Lowes.  Want to see the balance.  Went to their gift card site and input number, pin, and captcha.  Received message "Invalid information entered.  Try again."  This occurs on both Safari and Firefox, so it might be an OS problem or an extension. I called Lowes, and they are able to retrieve the information using the same input number, pin and a captcha, but they are using Windows and, I assume, IE.   I need a procedure to troubleshoot this situation on my Mac and am at a loss as to what to do next.  Anybody have any ideas? 

You do not need to code once redeemed.

Similar Messages

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  • HT5035 Can I transfer a gift card balance from one itunes account to another?

    Can I transfer a gift card balance from one itunes account to another?

    iTunes Store Terms of Sale:
    "Gift Certificates, iTunes Cards, Content Codes, and Allowances, in addition to unused balances, are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts, Gift Certificates, or iTunes Cards; used to provide Allowances; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Unused balances are not transferable."
    http://www.apple.com/legal/itunes/ww

  • I ordered my iPhone 5s in online and already received it. but there was supposed to be a  $ 50 gift card with this, i haven't received it. how can i get the gift card?

    I ordered my iPhone 5s in online and already received it. but there was supposed to be a  $ 50 gift card with this, i haven't received it. how can i get the gift card?

    Contact whomever you ordered the device from.
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    I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

    Hello there, AniChirglyan.
    The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
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    Thanks for reaching out to Apple Support Communities.
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  • HT201303 can I use my gift card balance to make in-app purchases?

    can I use my gift card balance to make in-app purchases?

    yuteng wrote:
    ... It shows that your purchase could not be completed.
    Then you need to Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Where can i get itunes gift card in india?

    I live in india and want to purchase few apps but without credit card.
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  • HT2534 Hi! how can i get itunes gift cards and itunes gifts CODE. and how can i get that code?? I can't use any application to my ipad3. its always asking to my account,everytime i tried to open any of the applications its always the same question.?

    <Edited By Host>

    Whether you can get iTunes gift cards in your country depends upon whether they are available there, they aren't sold in all countries. If they are sold in your country then you can get them from Apple, and here in the UK they are also sold in supermarkets, and electronic goods retailers.
    What message are you getting and when do you get it ?

  • How do I get a gift card balance in iTunes to apply to the App Store on the ipad?

    I entered a gift card into iTunes and still have a remaining balance. I want to know how to apply this balance towards the purchase of apps in the App Store.

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    pianoorlando wrote:
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  • Can i get itunes gift card in bangalore,india .

    i have no credit card soo i need a gift card to buy apps plz answer ma question if gift card is avalable in india .
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    I don't think that gift cards are available in India - there is no link at the bottom of the Indian version of the iTunes page for gift cards : http://www.apple.com/in/itunes/

  • Can't use my gift card balance

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    If you got a card attached to the account and it is expired it may be the case if so update it or if can opt to not use a card. If that is not it any other errors?

  • How can I use gift card balance that is on one account, on another account?

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    Sherriebarker wrote:
    I have 2 iTunes accounts.  ... How do I combine these,
    Sorry... you cannot.
    Sherriebarker wrote:
    how am I able to use my gift card balance on the other account?
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    Hi ...
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