Can't get a link to reset my security questions

Can someone tell me how to reset my security questions?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5.  Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • Need help!!!!!! I've forgotten my security questions. My rescue address is not available anymore. So I can't get the instructions to reset my security questions. Please send me this instructions

    Need help!!!!!! I’ve forgotten my security questions. My rescue address is not available anymore. So I can’t get the instructions to reset my security questions.
    <E-mail Edited by Host>

    Contact the Apple account security team for your country for help changing your security questions: Apple ID: Contacting Apple for help with Apple ID account security.

  • How do you get the link to reset your security questions?

    I went to manage my apple id and clicked passwords and security but there was no link under the two questions. Now i dont know what to do.... Please help

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    The link will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
    (119543)

  • HT5312 How do I get the link to reset my security questions?

    The page for rescue email and security questions is not active. I can see the information but I can't take any actions as the page and the links are not active.

    You can only set up a Rescue Email BEFORE you forget the questions/answers
    Read here  >  Apple ID: All about Apple ID security questions
    If necessary
    1)  See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    2)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 Can't remember answers to my security questions and I don't get the option to reset my security questions

    Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • Hi Please can anyone tell me how to reset my security questions?

    Hi
    Can anyone tell me how to reset my security questions.

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86973)

  • HT5312 The link to reset my Security questions to the recovery email wont pop up...What do I do?

    The link to reset my Security Questions to the recovery email wont pop up...What do I do?

    Hi Gman,
    Sounds like you may not have set up a Rescue email address (which is different than an Alternate one):
    If you set up a Rescue email address:
    Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
    Reset your password
    You can change or reset the password for your Apple ID account by providing some information.
    Select your authentication method.
    Email authentication: To access your information, we will send an email to the rescue email address on file for you.
      Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
    If you did not set up a Rescue email address:
    1. Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Forgotten Security Questions' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Hope this helps!
    Cheers,
    GB

  • What do I do if the link to reset my security questions isn't there?

    I'm not sure what to do if the link to reset my security questions isn't there, can anyone help?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119087)

  • Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???

    Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me

    Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.

  • HT5312 I dont get an option to reset my security questions and I cant remember the correct answers.  How can I have security questions reset?

    This is actually for my mothers account.  She has tried to use itunes for her new phone but is unable to login.  We want to change her password which I think we can manage but the major problem is she cant remember the answers to her secret questions.  We called apple support who helped to reset her password but we really need to change her questions also.  We dont seem the get the option to change them if we dont know the answers to the existing questions.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 How do I get a email to reset my security questions

    I need to reset my security questions to download a game and I forgot them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Cannot access the link to reset my security questions

    Trying to reset my security questions but I do not have the link below the sign in.  What can I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95600)

  • HT5312 I'm not getting an email to reset my security question what do I do ?

    I have forgotten my security question and have clicked on the link to send an email to reset my security questions and I'm on getting the email, what should I do ?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96899)

  • I don't see the link to reset my security questions. what do I do?

    I need to reset my security questions but I don't see a link to reset them or anything. can someone help me??

    Per the link below, if you don't see the reset link then you need to contact Apple Support at Apple ID: Contacting Apple for help with Apple ID account security
    If you forgot the answers to your Apple ID security questions

  • How can I know the answer and reset the security questions!

    Hi,I want to buy some apps today.
    While I was ready to purchase , the store ask me to answer my security questions.
    But I had already forgot my answer !
    Now I can't purchase any app, help ! Thanks!

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108093)

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