Can't get a Movie into my Library?

I've tried every way, the movie files were originally .avi files and i used a free converter to convert them to MPEG4.
I have tried to drop the file into my library, tried to import, add file to library. everything.
i used to have an HP using vista and that worked, I just got an MacBook yesterday. i don't know if i'm doing anything wrong. or its the computer. please help. thanks

Your post doesn't give much detail about the file you're trying to add to your library, but you should first check to see that it plays in QuickTime Player. If it doesn't, it's probably a no-go. You can also try changing the extension to .m4v if it currently has a different extension and see if that does anything.
If you still can't get this straightened out, then I would suggest converting the original AVI to an iTunes-compatible format using Mac software specifically designed for generating iTunes-compatible videos. There are lots of these programs out there, so have a look on versiontracker or macupdate.

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Can't get a Movie into my Library?

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