Can't get a purchased song to play on iPhone?

When I hit play, it just skips over it and plays the next song. I can't even delete the song and try to reload it. Any ideas? And yes, I made sure my phone/computer were authorized for iTunes Match.

Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those icomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

Similar Messages

  • How can I get previously purchased songs to play once again on I Phone?

    I have a good number of songs that show has having been purchased, but will no longer play in I Tunes on I Phone

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • HT1473 How do I get a purchased song to play on my ipod shuffle remote from the docking station?

    How do I get a purchased song to play on my ipod shuffle remote from the docking station?

    I can think of only one reason a song would be "converted" while it is being loaded on a shuffle.
    Select the iPod in the iTunes sidebar, under DEVICES.  Over to the right, depending on iPod model, go to the Summary or Settings tab.  There should be a setting there that says Convert higher bit rate songs to 128 kbps AAC (the 128 kbps part may be adjustable).  If that checkbox is checked, try unchecking it.
    NOTE:  This setting may allow more songs to fit on the shuffle, but for any converted song, the sound quality will become inferior.  So I don't use it.

  • I can't get a purchased movie to play, even though it seems to have downloaded properly

    I can't get a purchased movie to play, even though it seems to have downloaded properly. Any help?

    Hello, Gemma. 
    Thank you for visiting Apple Support Communities. 
    I would recommend trying the steps in the articles below.  If none of the steps work please reply back with any errors received and which computer operating system you are using. 
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    iTunes for Windows XP: Troubleshooting video playback
    http://support.apple.com/kb/TS1386
    Cheers,
    Jason H. 

  • HT201272 Can't get all purchased songs downloaded from i-tunes store to my new I5 phone

    Can't get all purchased songs dowloaded from i-tunes store to my new 5phone

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

  • If i have songs on another computer, how can i get the purchased songs on my new computer

    I had Itunes on a computer of mine that will not turn on now, is there a way to get those purchased songs on my new computer?

    Copy them from your backup copy of your computer.
    If you failed to backup for some reason, transfer them from an ipod: File>Transfer Purchases
    If you are in the U,S use the newly released icloud.

  • How Can I Get My Purchased Songs Back?

    Recently, my hard drive crashed. I did a data recovery and swapped out the hard drive for a new. After reloading all programs etc onto the new hard drive, i found that most of my iTunes were either missing or damaged. Many of them were from CDs, but a handful were purchased from the iTunes store.
    Not only is my "purchased" folder not showing up, but I am missing a few of those songs. I thought all I would have to do is sign onto the iTunes store and they would appear, but it's apparently not that simple. How do I go about getting those files to show up in my library like they used to?

    Apple has a strict download once policy so you can not redownload you purchased music.
    It is often possible to recover files from a failed hard drive, but you might need professional help to do it.
    If you have your iTunes data it should be easy to get it onto the new drive. You would need to say exactly what you managed to save, you need the iTunes folder and the iTunes Music folder.
    If you have your Music on an iPod you can recover purchased music from it:
    http://support.apple.com/kb/HT1848
    There are many third party apps that allow you to recover everything from an iPod.
    If none of these methods is available to you, the only hope is to explain the situation to Apple customer support and see if you can persuade them to make an exception and let you download again.

  • How can I get the "Purchased" playlist back on my iPhone and iPad?

    I sync my entire music library with my iPhone and iPad.  In the Music app, I used to have the playlists:
    Purchased
    Purchased on Matt Erickson's iPhone
    Pruchased on Matt Erickson's iPad
    plus all my other playlists...
    Now on my iPhone, I only have Purchased on iPhone
    Now on my iPad, I only have Purchased on iPad
    How do I get all three of these playlists back on all devices?
    Thanks!

    The Airplay icon only appears if there's an Airplay enabled device that the iPhone or iPad  can find in the same network, or connected via bluetooth.
    How are you attempting to use Airplay?

  • HT1688 I can't get previously purchased apps back on my iphone 5

    When I go to purchaced apps there is a blank where the icloud icon should be.  All the apps work fine on my ipad.  Also, my phone is telling me that I have three updates (all apps that I can't get back on my phone), and there is no way to update those apps.

    Hello MYPT,
    The following article should be helpful in getting your Pesonal Hotspot working.
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/TS2756
    Cheers,
    Allen

  • How can I get my purchased music to play again?

    I recently updated my iPod 4g to the newest version of software. everything has showed up EXCEPT my purchased music. It is shown in my music and in iTunes, but it won't play. Instead, it will skip to the next playable song. Any solutions?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • How do i get itunes purchased songs to play in my photostory slideshow?

    when i try to place an itunes song in photostory 3 it won't allow it because it's protected or mp4 instead of mp3 or something. How can I be able to use my songs in my slideshows?

    Sorry, but as you've discovered, tracks purchased from the iTunes Store, with the exception of the iTunes Plus tracks currently only available for EMI artists, cannot be used in other applications. All you can do with them is burn the tracks purchased from the iTunes Store out to an audio CD, at which point it will act just like any other normal audio CD.

  • How can I get a full song to play completely before it stops in the first 20 seconds?

    Has this happen to anybody else?

    That's a shame. It takes some tweaking, but PowerPoint can do this. I know it's not something that is needed all the time, but it's something I've needed on a few occasions. I wonder how well the timing would work out if I broke the video up into sub clips and simply assigned a clip to each slide? It's a lot more work and I suspect I'll pick up some clips and pops during the slide changes.
    Keynote is still far better at what it does than PowerPoint, but do I ever wish it could do this so I could really show it off to people.
    Thanks for the reply!

  • Can't get all purchased songs and videos to transfer to new ipod

    I just had to trade in my year-old 80 GB Video ipod for a 'new' one due to battery failure. Erg. After syncing (sp?) my itunes library to the new device I noticed that not everything transferred and it still won't transfer when I try to do it individually. For example I have all 3 seasons of Lost and random episodes did not get transferred to the ipod. When I tried to transfer the missing tracks from my itunes library to the ipod IT WON'T LET ME!!! help.

    AHA! I went into my ipod settings in my itunes account and just had to change the setting to 'transfer all episodes'. Duh. For some reason the default was set to 'all unwatched tv shows' which is weird b/c they've all been watched. A LOT! But hooray! It's fixed now

  • HT1711 can i get my purchased music back if my iphone broke before i backed it up on itunes?

    Hi... I bought a fiar bit of music on itunes store on my iphone 4s, and actually hadnt synced the phone with my lap top for aaages, so it was only on my phone. then i smashed my phone by accident and it had to go to be repaired, so they chucked the sim... is there any way i can get my music back that i bought on that phone once i get my new repaired iphone? cani re download it for free? or do i have to buy it allll over again? and what about apps? same deal....

    As long as they are still available in the store then you can re-download apps for free, and music can also be re-downloaded in a number of countries (plus tv shows in some countries, and films in fewer) : re-downloading. If you aren't in a country where music can be re-downloaded then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do you get iTunes purchased songs to automatically play one after the other

    How do you get iTunes purchased songs to play automatically one after the other without having to hit play for each song ? Also I lost all my pictures on my iPad when I installed iOS 7 upgrade. Any way to get them back? Thanks. Dr Ron.

    Hi Dr. Ron,
    By your question, I am wondering if you are playing your music from the iTunes app rather than the Music app?
    In the Music App, you can go to any of the options at the bottom and click on a song to play and it will then continue to play the songs in that category. You can also select "Shuffle" to shuffle them.
    As for your Photos, did you have them backed up anywhere?
    Cheers,
    GB

Maybe you are looking for

  • HT4314 How do I remove Game Center from the IPhone 3G?

    I do not want this app because there are games that were put on there that I did not were being put on there and I cannot remove them and would like to know how to remove this app from the IPhone 3G? Does anyone know how to do that ? Please help to g

  • Speed internet browsing via a local domain name server

    Is it possible with leopard to create a local DNS to speed up browsing on the internet on Leopard? If so, how do you go about it?

  • Cost Price on AR Invoice

    Is There any idea if our business process as follow; Item cost key in on AR Invoice ( SAP Lock Item Cost-Non Active). So We will find out the cost while we make an invoice..Such consignment with fluctuate cost price.

  • Gradient mesh and tween

    I have been animating with Flash Pro for a while and just started using Illustrator.  It has a really neat tool called gradient mesh.  My question is can I export an object with a gradient mesh into Flash Pro and tween it to say rotate it or move its

  • IMOVIE will not let me edit, arrange or add transitions

    I was using Imovie with no problems on my desktop, all the files worked smoothly and exported etc. I am away from my desktop and need to put the video together again, but I am unable to edit, rearrange the order of clips or add transitions after the