Can't get a ringtone on texts

I just got the LG ally today and it was ringing when I was getting texts and then just stopped. I have checked everything its not on vibrate of an kind.. What is wrong with it

Hello asingram. I understand your concern for not receiving your text message alerts on  your device. You will want to go through to verify the notifications are set up correctly on your device.
Go To:
Messaging Apps
Menu
Settings
Scroll to Notification Settings then select your tone
If this does not work, on your device, dial *228 and press send. When provided the options select option 1 to re-program then reset up your notification settings.

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