Can't get a ringtone to sync to I phone 5

I just purchased a ringtone off I tunes to use on a new I phone. I followed the instructions on all sorts of posts and still cannot get the ringtone to drag into the tone folder. It is  already an ACC file. I changed the file extension to m4r afrom m4a. I put it on my desktop and have attempted to drag it into Itunes into the tones folder and it won't show up.
Most posts on this are older than a year, so maybe I have a newer version of I tunes. I have version 11.4
Ay suggestions greatly appreciated.

movie dude wrote:
i can't get a movie on my ipod...it gets like halfway then stops and i get -69 error....i have an 80g video ipod....got any suggestions?
Yes. Post this in the iPod forum

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