Can't get a secure connection to the iTunes store

Question

Hey, been trying to connect to iTunes store for 4 months now. It used to work on my computer but now it says there's a problem getting a secure connection to the iTunes store. Its not the firewall or the network. Have tried: removing AVG, flushing dns, emailing apple, updating iTunes, uninstalling and reinstalling iTunes, changing to a new wireless network, but nothing worked. Have looked at all the pages of possible errors for windows but can't find anything that works.
Any ideas? My computer used to have Norton 360 on it but it was deleted. Could there possibly be some files remaining that are preventing a connection to the iTunes store?
Here's the error message part..
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-28).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-28).
Last successful store access was 2009-03-22 00:06:15.

Answer 1

here is the full message
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Sony Corporation VGN-SZ71E_B
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 7ED07C9C624D1BE5
Current user is not an administrator.
The current local date and time is 2009-07-05 18:27:05.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A89A4327-224A-4BC2-A822-9B166AD2E714}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Jul 05 18:14:25 2009
Lease Expires: Mon Jul 06 18:14:25 2009
DNS Servers: 194.168.4.100
194.168.4.100
194.168.8.100
Adapter Name: {5D4BDCCA-89C5-4C89-8547-1AAF8A41C56E}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {687A0F17-3DBF-4EDA-8008-7FEA39063F42}
Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 137.73.37.85:80
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-28).
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-28).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-28).
Last successful store access was 2009-03-22 00:06:15.