Can't get a strait answer from Verizon on loyalty program

I've called Verizon several times regarding how best to get monthly charges more in line with the true value of the services. It seems (like most companies) Verizon wants you to spend more and more each month on phones, plans, etc. but the value just isn't there. I was paying $175/mo. for 2 phones and a 4GB plan with Verizon. Does that make sense? I've talked to no less than 5 Verizon reps and only 1 person has mentioned the loyalty program. This is exactly what I've been looking for yet Verizon doesn't want folks to know about this.
So, here's the loyalty plan from Verizon: for each line, you get 2GB of data plus unlimited voice and texts for $60/mo. I suspect this also requires a contract. I don't know how long you have to be with Verizon though I've been with them for 10 years. Course there are the usual ancillary charges over/above this, i.e., taxes, insurance etc., but this is more in line with what I expect.
When I've discussed this plan with reps, there have been deliberate attempts to push me into plans with higher fees which is exactly what happened to me though I was told I would be able to recover $25/mo. from each phone as they were out of contract. The net was the 10GB plan for $180/mo was going to be more like $130 for me. Alas, that was incorrect information and I've since cancelled the new contract and went back to an older plan. So, what's a consumer to do. Wait. Complain - complain loudly in fact. This is unacceptable and loyalty and value should mean something.
I will update this thread as events unfold. If you've experienced this same or similar issues with Verizon, please speak out. A collective voice is much stronger than individuals.

AkumalLarry wrote:
A collective voice is much stronger than individuals.
This is certainly true, however a collective INFORMED voice is much stronger. People who fail to confirm/understand details of agreements which the sign and THEN complain about them is not all that strong.
The single line plan is just that, a single line plan. It is not a "loyalty" plan nor is it advertised as such. I believe there is still a "loyalty" plan which is not normally advertised which is unlimited talk/text and 1 GB of data for $50/month.

Similar Messages

Can anyone get a straight answer from Openreach......

Is there anyone or anywhere you can get a straight answer from openreach on when a cabinet wil be connected?
I think I know whats going on. They are connecting exchanges to meet targets but not bothering with cabinets. Exchange connected = Fibre in area but the reality is very different.
I know this isnt an openreach forum but this seems to full of knowledgeable and helpful people. Maybe somone can find out when we can expect a power cable to be plugged into our cabinet. Seems to be most of our town that despite being 'enabled' cant get connected

Hi Huwflet,
There may not be any road to dig up and even if there is there are only very limited situations where permission is required.
Try contacting www.superfastlancashire.com they may be able to help you.
Lancashire County Council has agreed a £62.5m project with BT. Fibre will be extended to 97% of premises by the end of 2014.
BT will contribute £30m to the project while £10.8m will come from BDUK, with £16.5m from the European Regional Development Fund (ERDF) and £5.2m from local councils.
Best regards,
dfenceman

Itouch is connected but can't get email to work from Verizon account

Hi,
I have a new I-touch which is connecting fine to my wireless and will recieve and send email from an alternate email server.
But I cannot get the settings correct for my verizon.net address to work on the I-touch. It confuses me as my email address is verizon.net, but my old settings on my pc are incoming.yahoo.verizon.net and outgoing.yahoo.verizon.net. Should I be trying incoming.verizon.net, or incoming.yahoo.verizon.net.
I have my user name without the @verizon.net and I have checked the password many times.
I have the port setting at 587.
It is on password authentication.
Can anyone share with me which settings are working for them???
Thanks,
Laura
Solved!
Go to Solution.

I don't have a iTouch, but I do have an iPhone ... the answer to your question depends on what "experience" you have when you get your mail from Verizon.   Are you using the Yahoo! portal experience perhaps?
If so, the iPhone has a Yahoo! account profile which appears to work.   You use your full @verizon.net email address as the logon userid and your email password for Verizon.
Standard POP also works ...
POP Account Information
   Name: Joe User
   Address: [email protected]
   Description: Verizon
Incoming Mail Server
   Host Name: incoming.yahoo.verizon.net
   User Name: [email protected]
   Password: ******
Outgoing Mail Server
   SMTP outgoing.yahoo.version.net    ->
      Primary Server ->
         Host Name: outgoing.yahoo.verizon.net
         User Name: [email protected]
         Password: ******
         Use SSL: On
         Authentication: Password
         Server Port: 465
Advanced
   Deleted Message
      Remove: After One Week
   Incoming Settings
      Use SSL: Off
      Authentication: Password
      Delete from server: Never
      Server Port: 110
Some of these settings are obviously personal preference, but there should be enough here for you to piece toogether what you need to get up and running.

How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

It takes an enormous amount of patience and time to get through to a qualified person.
My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
You may be interested in my journey to a very good technical support person.
First I called the local sales person who had given me his personal business card with the friendly advice to call me with any questions. No answer at about 8:30 am when the business was open. His voice mailbox was full.
Then I called the local store where I had purchased the phone. The person who answered the phone had learned all the proper stock phrases, but was not familiar with the issue, stated that there were no customers in the store, and I should go there in about an hour when there would be more staff. He suggested dialing *411 from my phone (which was locked). Then he gave me a number to call Verizon, which he had to look up, and it took a minute or so. The number was (removed). That is an internal number for employees and contractors and requires a code to access, obviously not designed for customers' use. He finally cut me off by stating that there were a number of customers in line waiting for his attention!
After researching all my papers I found 800-922-0204 on my bill. The automated message suggested a hold time of 5 minutes, it took 20 minutes for a Customer Service Representative to pick up, and then I was referred to technical assistance. The hold time was announced to take 5 minutes, after 12 minutes I finally was connected.
Fortunately I had my computer set up for Skype on a loudspeaker, and was able to do some other paperwork while waiting.
Persistence was rewarded by having the good fortune to be connected to a very experienced, qualified and patient technical support staff with the name of Thomas (removed). He solved my problem, answered my questions during the process of resetting the phone, and gave an example of courteous and kind customer service that I had never experienced before when dealing with any major internet company.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Impossible to get answers from Verizon

I have just spent about 30 minutes online looking for answers to my questions - to no avail...
Then I spent 5 minutes pushing buttons and playing with the voice prompts waiting on someone who couldn't answer my questions. His solution was to transfer me to an online group, after being on hold for 25 minutes I hung up so excuse me if it seems like I'm complaining.   I think I have the right to complain after all of that.
I saw on an email that coming soon to Verizon Call Assistant you'd be able to access call fowarding from it.
1) What is the expected time this will be available?
2) Is this going to be available in my area? Can't get anyone in person with Verizon who seems to know anything about this
3) I've looked and search Verizon's website for a demo of Call Assistant but can't find one.
4) While looking for a demo I ended up at a Customize your services page. It shows I have:
(check marked) "caller id with anonymous call block - included/removed"
and it shows
(unchecked) "Caller id (anonymous call block no included)"
These two things seems to contradict each other.
5) I'm also trying to find out if this change to being able to access call fowarding from the call assistant means we will also be able to access call fowarding from any phone number like the service with AT&T that's been around for 20 years.
CAN SOMEONE WITH VERIZON ADDRESS THESE AND OR CALL ME TO GET THIS STRAIGHTENED OUT?
I might be interested in changing my service but I can't get anyone with Verizon who knows or can tell me about this stuff. And they wonder why we are all upset with them?!?
Thanks

Yep, customer service from any large company that tries to speed things up with an automated attendant can be challenging. Most people on this forum are pretty helpful. My attempt at helping is below. Hope it helps.
MM
sosuzguy wrote
I saw on an email that coming soon to Verizon Call Assistant you'd be able to access call fowarding from it.
1) What is the expected time this will be available? - We've seen that for a while now, so coming soon, is probably not what you and I would consider soon.
2) Is this going to be available in my area? Can't get anyone in person with Verizon who seems to know anything about this.Because this is a 'switch based service', your switch must be compatible with the offer. You can go to https://www22.verizon.com/ForyourHome/Registration/Reg/VCALogin.aspx?POEId=EM1SP&CMP=DMC-EML85 to see if you're eligible.
3) I've looked and search Verizon's website for a demo of Call Assistant but can't find one. There is a small, 'demo" on verizon.com/callassistant   You have to mouse over the 4 icons to see more details about the features. There are also some links to user guides at the bottom right of the page that will give you more details.
4) While looking for a demo I ended up at a Customize your services page. It shows I have:
(check marked) "caller id with anonymous call block - included/removed"
and it shows
(unchecked) "Caller id (anonymous call block no included)"
These two things seems to contradict each other. No idea what this page is. SOunds like you are logged into your account management to be able to change/add services. From what you have said here, it looks like you have callerid w/anonymous call block on your phone (becauise it is checked). And, it looks like if you want to turn off anonymous call block, then you check the other one. Don't know for sure...just guessing because I have no idea where you are or how you got there.
5) I'm also trying to find out if this change to being able to access call fowarding from the call assistant means we will also be able to access call fowarding from any phone number like the service with AT&T that's been around for 20 years.It sounds like it. Call Assistant lets you look at your call logs and receive pop-ups (for non-mac users that is.    )whenever a call comes in.   Probably the same setup will let you access cal frowarding from the website or their PC (not mac-can you tell i'm not a Windows user?) program.

Is there any way to get my iPhone 4S from Verizon to work in Hong Kong? So far it only says cannot activate cellular data

Is there any way to get my iPhone 4S from Verizon to work in Hong Kong? So far it only says cannot activate cellular network. I have cleared all settings, turned off CDMA...etc and still nothing.

If you are there now, there is nothing you can do. Before going you should have talked with Verizon, they have international service programs they can activate, but it has to be before going.

How can i get the all values from the Property file to Hashtable?

how can i get the all values from the Property file to Hashtable?
ok,consider my property file name is pro.PROPERTIES
and it contain
8326=sun developer
4306=sun java developer
3943=java developer
how can i get the all keys & values from the pro.PROPERTIES to hashtable
plz help guys..............

The Properties class is already a subclass of Hashtable. So if you have a Properties object, you already have a Hashtable. So all you need to do is the first part of that:Properties props = new Properties();
InputStream is = new FileInputStream("tivoli.properties");
props.load(is);

How can I get an itunes movie from macbook to apple tv via airplay, how can I get an itunes movie from macbook to apple tv via airplay

how can I get an itunes movie from macbook to apple tv via airplay?

You don't use Airplay. You set up Home Sharing on both and under the Computers section of AppleTV you'll then find it under Movies (or Rentals if rented), assuming it's in a compatible format.
AC

How can I get the "text" field from the actionEvent.getSource() ?

I have some sample code:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import java.util.ArrayList;
public class JFrameTester{
     public static void main( String[] args ) {
          JFrame f = new JFrame("JFrame");
          f.setSize( 500, 500 );
          ArrayList < JButton > buttonsArr = new ArrayList < JButton > ();
          buttonsArr.add( new JButton( "first" ) );
          buttonsArr.add( new JButton( "second" ) );
          buttonsArr.add( new JButton( "third" ) );
          MyListener myListener = new MyListener();
          ( (JButton) buttonsArr.get( 0 ) ).addActionListener( myListener );
          ( (JButton) buttonsArr.get( 1 ) ).addActionListener( myListener );
          ( (JButton) buttonsArr.get( 2 ) ).addActionListener( myListener );
          JPanel panel = new JPanel();
          panel.add( buttonsArr.get( 0 ) );
          panel.add( buttonsArr.get( 1 ) );
          panel.add( buttonsArr.get( 2 ) );
          f.getContentPane().add( BorderLayout.CENTER, panel );
          f.setDefaultCloseOperation( JFrame.EXIT_ON_CLOSE );
          f.setVisible( true );
     public static class MyListener implements ActionListener{
          public MyListener() {}
          public void actionPerformed( ActionEvent e ) {
               System.out.println( "hi!! " + e.getSource() );
               // I need to know a title of the button (which was clicked)...
}The output of the code is something like this:
hi! javax.swing.JButton[,140,5,60x25,alignmentX=0.0,alignmentY=0.5,
border=javax.swing.plaf.BorderUIResource$CompoundBorderUIResource@1ebcda2d,
flags=296,maximumSize=,minimumSize=,preferredSize=,defaultIcon=,disabledIcon=,
disabledSelectedIcon=,margin=javax.swing.plaf.InsetsUIResource[top=2,left=14,bottom=2,
right=14],paintBorder=true,paintFocus=true,pressedIcon=,rolloverEnabled=true,
rolloverIcon=,rolloverSelectedIcon=,selectedIcon=,text=first,defaultCapable=true]
I need this: "first" (from this part: "text=first" of the output above).
Does anyone know how can I get the "text" field from the e.getSource() ?

System.out.println( "hi!! " + ( (JButton) e.getSource() ).getText() );I think the problem is solved..If your need is to know the text of the button, yes.
In a real-world application, no.
In a RW application, a typical need is merely to know the "logical role" of the button (i.e., the button that validates the form, regardless of whether its text is "OK" or "Save", "Go",...). Text tends to vary much more than the structure of the UI over time.
In this case you can get the source's name (+getName()+), which will be the name that you've set to the button at UI construction time. Or you can compare the source for equality with either button ( +if evt.getSource()==okButton) {...}+ ).
All in all, I think the best solution is: don't use the same ActionListener for more than one action (+i.e.+ don't add the same ActionListener to all your buttons, which leads to a big if-then-else series in your actionPerformed() ).
Eventually, if you're listening to a single button's actions, whose text change over time (e.g. "pause"/"resume" in a VCR bar), I still think it's a bad idea to rely on the text of the button - instead, this text corresponds to a logical state (resp. playing/paused), it is more maintainable to base your logic on the state - which is more resilient to the evolutions of the UI (e.g. if you happen to use 2 toggle buttons instead of one single play/pause button).

How can i get the max rpm from cpu fan??

how can i get the max rpm from my cpu cooler regarding that i don't have a speed controller attached to the cpu fan ,,, ?? please make things clear for me
thanks

if you have not reduced it by using a speed controller either hardware or software or by the 7v mod its already going as fast as it will at 12 v dc you cannot speed it up only slow it down
need more air get a different cooler/fan

How can I get the context-parm from a web.xml file using struts?

Hello:
I need get the context-param from the web.xml file of my web project using struts. I want configurate the jdbc datasource connection pooling here. For example:
<context-param>
<param-name>datasource</param-name>
<param-value>jdbc/formacion</param-value>
<description>Jdbc datasource</description>
</context-param>
and then from any Action class get this parameter.
Similar using a simple server can be:
/** Initiates new XServlet */
public void init(ServletConfig config) throws ServletException {
          for (Enumeration e = config.getInitParameterNames(); e.hasMoreElements();) {
               System.out.println(e.nextElement());
          super.init(config);
          String str = config.getInitParameter("datasource");
          System.out.println(str);
     public void doPost(HttpServletRequest req, HttpServletResponse res)
          throws ServletException, IOException {
          // res.setContentType( );
          System.out.println("Got post request in XServlet");
          PrintWriter out = res.getWriter();
          out.println("nada");
          out.flush();
          out.close();
but only this works for init-params, if I use
<servlet>
     <servlet-name>MyServlet</servlet-name>
     <display-name>MyServlet</display-name>
     <servlet-class>myExamples.servlet.MyServlet</servlet-class>
     <init-param>
     <param-name>datasource</param-name>
     <param-value>jdbc/formacion</param-value>
</init-param>
</servlet>
inside my web.xml. I need something similar, but using struts inside the action class for that I can get the context-params and call my database.
Thank you

To get context parameters from your web.xml file you can simply get the ActionServlet object from an implementing action object class. In the perform (or execute) method make the following call.
ServletContext context = getServlet().getServletContext();
String tempContextVar =
context.getInitParameter("<your context param >");

How can I get the edited pictures from the thumbnails to full size?

I upgraded to iPhoto 11, the thumbnail photos show my previous edits, but when I click on the photo to make it bigger, it reverts back to the unedited, original picture. How can I get the edited pictures from the thumbnails to full size?

Verify you are using iPhoto11 ver 9.5
if not run the >Software update or check your apps folder and make sure the correct iPhoto is launched, not an older ver.

How can I get the XML structure from a flat structure?

Hi all,
in my XI SP 12 I use a JMS adapter to read information using the WebSphereMQ transport protocol.
The structure that I receive have this format:
<Name_A.KeyFieldValue><Name_A.fieldName_A1_Value>...<Name_A.fieldName_AN_Value>
<NumberRecordType_B><NumberRecordType_c>
<Name_B.KeyFieldValue><Name_B.fieldName_B1_Value>...<Name_B.fieldName_BN_Value>
<Name_B.KeyFieldValue><Name_B.fieldName_B1_Value>...<Name_B.fieldName_BN_Value>
<Name_C.KeyFieldValue><Name_C.fieldName_C1_Value>...<Name_C.fieldName_CN_Value>
<Name_C.KeyFieldValue><Name_C.fieldName_C1_Value>...<Name_C.fieldName_CN_Value>
the problem is that in this structure each line is not separated by a carriage return or a comma, I have all the information in a single line:
<Name_A.KeyFieldValue><Name_A.fieldName_A1_Value>...<Name_A.fieldName_AN_Value><NumberRecordType_B><NumberRecordType_c><Name_B.KeyFieldValue><Name_B.fieldName_B1_Value>...<Name_B.fieldName_BN_Value>...<Name_B.KeyFieldValue><Name_B.fieldName_B1_Value>...<Name_B.fieldName_BN_Value><Name_C.KeyFieldValue><Name_C.fieldName_C1_Value>...<Name_C.fieldName_CN_Value>...<Name_C.KeyFieldValue><Name_C.fieldName_C1_Value>...<Name_C.fieldName_CN_Value>
and the customer don't want to insert a line separator.
Then, the question is:
How can I get the XML structure from this structure?
If possible, I don't want to develop new Module and add it in the JMS Module Sequence.
PS I have already read the article "How to Use the Content Conversion Module with the XI 3 J2EE JMS Adapter.pdf" and it doesn't seem to help me.
Best Regards,
Paolo

To get context parameters from your web.xml file you can simply get the ActionServlet object from an implementing action object class. In the perform (or execute) method make the following call.
ServletContext context = getServlet().getServletContext();
String tempContextVar =
context.getInitParameter("<your context param >");

How can i get the source code from java concurrent program in R12

Hi 2 all,
How can i get the source code from java concurrent program in R12? like , "AP Turnover Report" is java concurrent program, i need to get its source code to know its logic. how can i get its source code not the XML template?
Regards,
Zulqarnain

user570667 wrote:
Hi 2 all,
How can i get the source code from java concurrent program in R12? like , "AP Turnover Report" is java concurrent program, i need to get its source code to know its logic. how can i get its source code not the XML template?
Regards,
ZulqarnainDid you see old threads for similar topic/discussion? -- https://forums.oracle.com/forums/search.jspa?threadID=&q=Java+AND+Concurrent+AND+Source+AND+Code&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

How Can I get multi column values from dynamic search help?

Hi Gurus;
I'm using dynamic search help in my program.
I want to get multi column values from search help. But I dont know solution for this issue.
I'm using F4IF_INT_TABLE_VALUE_REQUEST FM.
How Can I get multi column values from dynamic search help?
Thanks.

Believe it or not, the same FM worked for me in a dynpro. I will try to explain here how it works in custom screen and then you can do your work for other screens or program types. I am not going to write my actual work but will explain in general.
I have 4 fields (FLD1, FLD2, FLD3, FLD4) and i made the search based on FLD2 and when user click on a line (could be any field), then this would bring the line on to the screens.
There are like 3 steps.
You have your value_tab for my fields FLD1, FLD2, FLD3 and FLD4. This is just the data that we pass into the FM. (data: IT_VALTAB type table of ZVAL_TABLE)
Next map the screen fields into an internal table (data: It_dynpfld type table of dselc ). I also have other internal tables defined (just to keep it straight, i will be putting here) data: It_return type standard table of ddshretval.
Next step is to call the function module. Make sure you have values in IT_VALTAB.
call function 'F4IF_INT_TABLE_VALUE_REQUEST'
exporting
        retfield        = 'FLD2'
        value_org       = 'S'
      tables
        value_tab       = It_VALTAB
        return_tab      = It_return
        dynpfld_mapping = It_dynpfld
      exceptions
        parameter_error = 1
        no_values_found = 2
        others          = 3.
    if sy-subrc <> 0.
      message id sy-msgid type sy-msgty number sy-msgno
      with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    else.
      perform get_selected_fields tables It_return.
    endif.
The code within the perform GET_SELECTED_FIELDS - We need to map the result fields after user selects it. The code goes like this. This is step is to update the dynpro fields.
I need a internal table as well as a work area here. like,
data: lt_fields type table of dynpread,
        la_fields type dynpread.
field-symbols: <fs_return> type ddshretval.
so fill out LT_FIELDS from the IT_RETURN table
loop at lt_return assigning <fs_return>.
    la_fields-fieldname = <fs_return>-retfield.
    la_fields-fieldvalue = <fs_return>-fieldval.
    append la_fields to lt_fields.
    clear: la_fields.
endloop.
Call the FM to update the dynpro
call function 'DYNP_VALUES_UPDATE'
    exporting
      dyname               = sy-repid
      dynumb               = '1002' "This is my screen number. You could use 1000 for selection screen (hope so)
    tables
      dynpfields           = lt_fields
    exceptions
      invalid_abapworkarea = 1
      invalid_dynprofield = 2
      invalid_dynproname   = 3
      invalid_dynpronummer = 4
      invalid_request      = 5
      no_fielddescription = 6
      undefind_error       = 7
      others               = 8.
if sy-subrc <> 0.
    message id sy-msgid type sy-msgty number sy-msgno
            with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
endif.
good luck

Can't get a strait answer from Verizon on loyalty program

Similar Messages

Maybe you are looking for