Can't get a USB Connection

I have a BB 8330, which my computer has been able to detect in the past, but can't now. The computer is an HP EliteBook 6930p running Windows XP Service Pack 2. For what it's worth, I'm using a new USB cable, but the BB is drawing power through it, so I think the connection is being made.
I upgraded my Desktop manager software to Version 4.7
I tried going through the procedure here:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02640&sliceId=SAL_Pub...
and ran into a problem. Task 3 calls for updating the USB driver. I opened the device manager. There was no "Unknown Device" or "Other Device". However, when I went to USB controllers, there was no RIM Handheld option. I ultimately found the RimUsb.sys file in C:\Program Files\Common Files\Research In Motion\USB Drivers, but the system doesn't seem to detect it. I even copied it to C:\WINDOWS\system32\drivers and restarted, but it made no difference.
What should I try next?
Solved!
Go to Solution.

I just tried a different USB cable and it works. Must be a problem with my cable.

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Can't get a USB Connection

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