Can't get airport express to connect to internet after ISP changed my modem

Hi. My internet service provider installed fibre optic to my house, so they gave me a new modem. Have not been able to get airport express to connect to the internet ever since. Just get the flashing amber light. Other than paying $50 for phone support, I have no idea what to do. I just use the airport so I can play music from iTunes from my stereo using airplay. I use the airport utility on my laptop.

Does the new modem provide a Wi-Fi network? If it does, and your only goal with Express is for iTunes streaming, the Express would just need to be reconfigured to join the new modem's wireless network. Please check out the following Apple Support article for details.

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    Hello helpful people,
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    It looks as if my router is running WEP.
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    See if your router can be configured to use WPA2 Personal security or WPA/WPA2 Personal security. If it can, then you will be able to use an iPhone, iPad, or any version of AirPort Utility to configure the Express in just a few minutes.
    If your router cannot be configured to use stronger current WPA settings, now might be a very good time to ask your service provider for a new router.

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    You don't necessarily need the AirPort Setup
    Assistant, you should be able to set up the AirPort
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    Utility...as it is a much more powerful tool. You
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    - First, perform a "factory default" reset on the AX to get
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    - Next, temporarily connect your computer directly,
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    Help!
    Sony Vaio Windows Vista

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