Can't get airport to connet to wireless network at school?

Like many of you - I have a brand new Mac Book and purchased it for the purpose of using it at school. But I can't get connected to thier network - I have the user name and password and am entering them correctly, but when I go to connect the window closes it just says Authenticating over and over for like 3 minutes at the top of my screen then nothing happens. No error message, no connection, nothing...
I updated to 10.4.7 - and I am trying to connect to a Closed WPA2 Enterprise network and am using the connect option under the airport menu "other" according to my student connect kit after I loggon I should see a window that asks for 802.1X Authentication and I should then click "Show Certificate" check the "Trust Certificate" box then continue - I should then be able to open my internet browser where I will be directed to Cisco Clean Access logon (I have not made it that far as nothing happens after I try to connect).
Why? I thought this was supposed to be easy. Please help if you can.

hmm... ive had almost the same problem.. the router wont give an IP adress to my macbook so what i did was I entered the infrmation manually. try it it might work for you.. Clink apple>system preferences>network then click the airport.. then set it manually.. for the IP address, it usually starts with 192.168.1.100 so u can try 192.168.1.105, subnet mask set to 255.255.255.0, router to 192.168.1.1 or 10.0.0.1 or if not.. ask the routers brand and check it at the www.portforward.com for its default gateway.... then u can connect to its router by entering 192.168.1.1 or the 10.0.0.1 on the adress bar of safari then try to find the DNS SERVERS on your own... then put it in the dns server column.. it usually it comes in three... dns1, dns2 and dns3.. just put the dns server 1 and then press enter to put dns2 then hit enter agan then put dns3... then ur connected to the internet... hope this helps...

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