Can't get any songs onto ipod

after dropping my ipod, i keep getting a message from itunes saying Unable to update ipod, get the latest software - I have done that, to no avail.
The ipod is recognized by the computer, it turns on fine, shows the calendar etc - but has NO songs anymore. It's totally blank under Music.
I haven't tried erasing it with Disk Utility yet.
Is there anything else to try?
Thanks.

I hate to do this, but since i have no idea how to start a post, I'm just trailing with an unrelated one (about the alarm.)
I tried hooking up my Ipod to speakers so I could make it do an alarm in the morning. I had no trouble getting a playlist to be the "sound", and I did turn the alarm ON, and I did get the time right.
I tried the alarm with the ipod first on, then off, then plugged in to a charger, then not, and for some reason the sound never seems to play. When I select "Beep" it makes that single soft beep that goes not through the speakers but the ipod itself. I have no idea what I'm doing wrong, because I know the playlist works - I've played music from it (and on these speakers.) Any ideas?
Thanks

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