Can't get Apple Remote App to stay connected to my ITunes library.

I recently had my modem and router taken out by lightening. So I replaced them both with what is supposed to be the latest and greatest. Simultaneously, Apple had a new version of ITunes, so I updated. Now I can't get the Apple remote app to stay connected to ITunes. If I start ITunes on my computer, my IPhone 5 will see and connect to the library, as well as my IPad. But as soon as my IPhone or IPad goes to sleep and I try to reconnect to the library, it can't connect to the library. I've never had any connection problems before and not sure what is causing the problem. I can turn off Home Sharing in ITunes and turn it back on again, or restart ITunes and it works, but as soon as the IPhone or IPad goes to sleep, it won't reconnect again. Is this a router issue or ITunes Home Sharing issue? Any input to resolve this will be greatly appreciated..............because it is really annoying not to be able to control music the way I did before! All products have the latest updates.

Take it back and exchange it.
If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
Either way one of them isn't working, exchange it.

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In your itunes on the PC, Apple TV 3rd gen does not show up ever this is normal as Apple TV3 does not store any content you can access from the PC
On your Apple TV to see your PC library, Select Computers from the front screen and it should show your pc library.
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-running IOS 10.0.2 on iPhone 5, Mac OSX 10.6.8
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Meanwhile, since Apple does not read these forums, I suggest we all leave comments on their feedback page: http://www.apple.com/feedback/appletv.html
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Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
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- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
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Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

Unable to stay connected to my iTunes library. After a short period of time I get a message to turn on home sharing. Home sharing is on?

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Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

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http://slinkware.com/
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chrisfromaugusta wrote:
I can't get Apple TV 1st gen to show as a device in itunes.
have a look at this support article.
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Every time I use the remote app for my apple tv do I have to wait for it to connect? Or is there a way to set it to stay connected until you switch it off?

Hello !
Can you say to me vhere and how i ca configure the Stay Connected setting ?
Thank you.
Rafael
PS : excuse my poor English

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All the suggestions I have read have not worked for me.
But you can try:
Running Software Update from the Apple Menu
Logging in to the Mac App Store with the account that purchased ARD
Deleting various Apple Store .plist files
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Hi there dscopp,
You may find the troubleshooting steps in the article below helpful.
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http://support.apple.com/kb/ts1741
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Take it back and exchange it.
If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
Either way one of them isn't working, exchange it.

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Just to update: the solution above works. I had tried to "import" all my files into the new computer rather than just copying and pasting the old iTunes folder into the new computer. This second, easier, solution is much, much better than re-importing all the songs. Seems like those little files included in an existing iTunes folder are very, very important! Without them, I would have had hundreds and hundreds of "unknown" files to re-tag. As it was, when I copied and pasted the existing iTunes folder into the new computer and opened iTunes, all the files were there, complete with all the date added/date played/number of plays/etc. information from my old computer. (For some reason, this didn't work when I transferred from PC to PC, but that was several years ago and not a transfer to a Mac.) I did seem to lose album artwork for a number of albums I had imported rather than purchased, and there was other cleanup to do on a small percentage of files. But that was a vry small amount of work compared to re-tagging from scratch. Thanks again for your help.

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See Recover your iTunes library from your iPod or iOS device.
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See Recover your iTunes library from your iPod or iOS device.
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Can't get Apple Remote App to stay connected to my ITunes library.

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