Can't get Back to My Mac working in Time Capsule

I just bought a brand new Airport Time Capsule. The internet works. It's the sole router in the network. I wanted to set up Back to My Mac. When I try to enter my apple id and credentials, I get a cryptic error: "An error occurred signing in."
And that's it. No other hints on what's wrong or how to fix it.
Anyone have any ideas?

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Similar Messages

  • HT3728 Can't get my initial backup to work with Time Capsule...get the following error: An unexpected error occurred (error code -6584)

    I linked up my Time Capsule yesterday and my initial backup failed twice. I then hooked up the Time Capsule to my iMac with an ethernet cable and now it won't work at all....can anyone help us out? Getting frustrated with this "easy" stuff!!
    Thanks.

    Let me guess.. you are using Lion.
    Redo the setup but download and install 5.6 utility if indeed Lion is involved.
    http://support.apple.com/kb/DL1482
    Use SMB names for wireless and TC.. this helps..
    Short, no spaces pure alphanumeric..
    Set and lock the wireless channels.

  • Can't Get Back to My Mac

    I have tried without success to get Back to My Mac working since downgrading from MobileMe to iCloud.  It can find some of the Macs on my network but not others, and it's never the same ones that get found or not found from one day to the next.  In addition, I can't connect between Macs on the LAN using Back to My Mac even though they're all signed into the same iCloud account.  I have UPnP enabled on my router and have opened the necessary ports per the troubleshooting guide on Apple's website, but nothing resolves the problems.  Does anyone have Back to My Mac working correctly with a non-Apple router?

    I use a supplied router (o2) as the DHCP server and a number of extremes in bridging mode to extend my local network. The networks at my offices all use non Apple routers,. Back to my mac works across my LAN and my WAN but doesn't seem to be able to wake sleeping macs across the WAN.

  • ADVANCED: Is manually editing a SparseBundle partition the best approach for backing up 2 Macs to 1 Time Capsule?

    Problem/Question: I want to back up 2 macs to 1 Time Capsule, AND provide each of them with an equal amount of space.
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    http://pondini.org/TM/A8.html
    Is this reccomendable? Any issues I would encounter? or other suggestions for how to proceed?
    Thanks
    —James
    PS - Manditory complaining moment: Why can't Apple just enable a Partioning option in AirPort Utility so we dont have to worry about this?!

    The disk space is not adequate for the operation.. archive off the existing backup if you need it.. then start a new backup from each computer.. once you have a new clean backup then set one to 1TB (remember a 2TB only formats to 1.8TB though, so you really should set one sparsebundle to 800GB.. and leave the other one to fill the remaining space.. the disk must have 10-25% free space remaining for backups to work.
    Note what Pondini says..
    It may not "stick" on Snow Leopard 10.6.3 and 10.6.4, and on some occasions, Mountain Lion.
    This is not a 100% solution.. Even on ML it did not work reliably.. and if that is the case you can almost predict Mavericks will be worse... before it gets better.
    James died before Mavericks came out so unfortunately we have no more information.. but Mavericks and how it handles sparsebundles could well be different.

  • Just installed windows 7 on my macbook (os x snow leopard) using bootcamp.  I can't get back to my mac now.  I've tried logging off of windows and shutting it down.  when i restart it comes back on in windows.  How do I get back to my os x?

    Just installed windows 7 on my macbook (Mac OS X Snow Leopard) using bootcamp.  Windows 7 works great, but I can't get back to my Snow Leopard.  When I log off or shut down Windows and try to start up again, all I get is Windows.  How do I get back to my mac operating system?

    If your Mac is off then start up. As soon as you hear the boot chime, hold down the Option key until the Mac and Windows Disks show up. Then click on the Mac disk and the arrow below it. After it boots up in Mac then go to System Preferences>Startup Disk and select your Mac partition as the Startup disk.
    If you are in Windows then look for the Boot Camp icon on the taskbar. It will look like a gray box sitting on one corner. One of the options when you click it is to restart in Mac OS. After it boots up in Mac then go to System Preferences>Startup Disk and select your Mac partition as the Startup disk.

  • Getting Back To My Mac working in the UK with ADSL

    I live in the UK and would like to use Back To My Mac. My home Mac is connected to the internet via ADSL. I have an apple extreme router connected to my ADSL router.
    Has anyone managed to make Back To My Mac work in the UK over ADSL? If so, what hardware did you use?
    Many Thanks

    Get help with multiple-NAT configurations for Back to My Mac
    If you have issues using Back to My Mac
    Set up and use Back to My Mac
    Set up security options for Back to My Mac
    Setting up and using Back to My Mac with AirPort Express, Extreme or Time Capsule

  • Trying to get DHCP and NAT to work on Time Capsule

    I have a 2TB Time Capsule, combined with a speedtouch 780 wireless router. I have tried to set up the router in bridge mode but don't see the setting for it. Is it allocating the IP of the router to the Time Capsule? If I do that the internet connection is gone.
    ISP have shown no support as to how to set this up.
    I want to enable this option, so that I can access Time Capsule remotely from the www (when travelling).
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    One device or the other has to be bridged. The obvious one is the 780 speedtouch. And use PPPoE client on the TC.. the only question is if your ISP supports PPPoE authentication.. not all do. If you only have PPPoA available then you have to bridge the Time Capsule. Remote access via the speedtouch in router and the TC is no problem btw. I have done that myself. 
    I have tried to set up the router in bridge mode but don't see the setting for it. Is it allocating the IP of the router to the Time Capsule? If I do that the internet connection is gone.
    To bridge the Speedtouch go to the main setup page in your browser.. by default 192.168.1.254 but some are still at 10.0.0.138.
    Save the current configuration just so you can easily get back.
    Then select the configuration under Gateway or Thomson Gateway. On the centre of the page at the bottom is pick a task.. one of which is setup. You can choose bridge as a service or what we used to call template. It should list routed ppp, bridge and perhaps a couple of others. Just pick bridge.. and finish the setup wizard. Then you are done.. the 780 will be in bridge and use pppoe client on the TC.. this is the best setup btw for remote access.
    Although it looks slightly different.. here are the pics from my TG782.. which is the next model from 780. The layout is the same even if the colors and graphics are slightly different.
    After you pick setup my Thomson gateway you get the wizard.
    Remote access setup then depends on which of the above you bridge and how you are trying to access them.. are you trying direct using AFP to the TC.. or using BTMM and iCloud?

  • Can't get back to my mac to work

    I am guessing that this problem belongs somewhere in the server section.
    I am very crossed about this, as I have been calling apple support twice, they told me to chip on all the remote functions in sharing, and since remote management chips off screen sharing, I wondered but did what they told me to do. I am now working on my laptop on an open network, but don't see my home computer that has been set ready for back to my mac.
    I am crossed as support did not even know what back to my mac is or was, and if they then after some holding on tell me to do the remote stuff, it still does not work. My router and computer have firewall off, nothing is really blocking incoming traffic to my home computer.
    Steve jobs and the apple home page make it look like kids play, why is it so hard for me then?
    The only real manual for this is the silly kiddly like movie on the back to mac feature, nowhere but nowhere do I find an actual guide to find settings, net werk settings, what to chip on or off...
    I have played with the UPnP of my router, the only thing I have not done so far is the port mapping thing.
    I was able to screen share with my son in Belgium from England, that part works, so I think that I am not so stupid as I do feel now....
    Why is taking me so much trouble and aggrevation to get it to work. Both laptop and home computer have leopard, have sharing on, have firewall off, I am so annoyed right now....

    Hi, Catherine,
    This forum is for Apple Remote Desktop, Apple's utility for managing networked Macs, so it really wouldn't seem to be the most appropriate place for your question.
    I'm a bit puzzled, though, as to what it is you're trying to do. What "back to my Mac" are you referring to? If you're referring to the "Back to My Mac" that's a feature of Apple's .Mac service, that's a function only available if you're running Mac OS X 10.5 Leopard, but your profile says that you're running Mac OS X 10.4. If you are indeed running 10.5 and that is the function you're talking about, the best place to ask for help will be the Back to My Mac forum.
    If that's not what you're referring to, please explain further what it is you're trying to do and perhaps we can direct you to the forum where you'll be most likely to get help.
    Regards.

  • Can't get back to my mac to work when on the road. Have you?

    Read all the Back to my mac and how easy it is to set up and use. NOT!
    It only works when you have the laptop and the G5 right next to each other. Which is of no use!
    It does NOT share at all and the apple supt and store were no help. I' m able to print just fine anywhere in the house or even outside on my network. It will not share when I connect my laptop to another network. The G5 is on. I only have NAT enable on the 2wire.
    I have the 2Wire with the wireless enable and disabled it doesn't work either way. The only reason I got the airport and assoc card was to be able to use back to my mac when I am only the road.
    ANYONE ELSE ABLE TO GET IT O WORK.
    That problem one two is about networking with a windows computer that my brother has doesn't work either!

    Get help with multiple-NAT configurations for Back to My Mac
    If you have issues using Back to My Mac
    Set up and use Back to My Mac
    Set up security options for Back to My Mac
    Setting up and using Back to My Mac with AirPort Express, Extreme or Time Capsule

  • Can't get Back to my Mac to work on MBA

    I am trying to transfer files selectively from my MBP to my MBA. I tried to use migration assistant but it doesn't let you pick and choose the files only the broad categories. I thought I would try to use Back to my Mac and just access my MBP from my MBA.
    I have BTMM turned on and all of the file sharing set. On each Mac I see the other in the "sharing" menu on the left side of finder. However, I cannot seem to log into my MBP from the MBA. I have no problem at all logging into my MBA from my MBP. Any suggestions for what I might be doing wrong?

    <edited by host>
    Folders You Can Move to Your new Mac
    From the Home folder copy the contents of Documents, Downloads, Movies, Music, Pictures, and Sites.
    In your /Home/Library/ folder:
    /Home/Library/Application Support/AddressBook (copy the whole folder)
    /Home/Library/Application Support/iCal (copy the whole folder)
    Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
    /Home/Library/Keychains (copy the whole folder)
    /Home/Library/Mail (copy the whole folder)
    /Home/Library/Preferences/ (copy the whole folder)
    /Home /Library/iTunes (copy the whole folder)
    /Home /Library/Safari (copy the whole folder)
    /Home /Library/Calendars (copy the whole folder)
    If you want cookies:
    /Home/Library/Cookies/Cookies.plist
    /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
    For Entourage users:
    Entourage is in /Home/Documents/Microsoft User Data
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    For FireFox:
    /Home/Library/Applications Support/FireFox
    /Home/Library/Preferences/org.mozilla.firefox.plist
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    <edited by host>

  • Back To My Mac to a Time Capsule through a 3Com Router not working

    I have a Mac Book Pro (10.5.7), Time Capsule (7.4.1), 3Com Office Connect Wireless Router (3CRWDR101A-75), a trial subscription to Mobile Me and a 2.5G iPhone (2.2.1).
    I have been unable to get BTTM from my Mac on a remote wireless connection to my Time Capsule working - hence this post.
    The set up of the Time Capsule was quite straightforward (as I would have expected from Apple) and I quickly established local and remote iCal / Address Book sync between my Mac, www.me.com and my iPhone. I have enabled and am the 2.4 and 5GHz bands on the Time Capsule and the wireless air interface on the 3Com router has been turned off. All of internet and email services on my Mac work well locally and Time Machine work. So far so good.
    However, I am unable to 'see' my Time Capsule in Finder from any WiFi network that is not my home network. When at home I have full access to Time Capsule's disk.
    My 3Com Office Router 3CRWDR101A-75 is not on the list of supported routers (nor is any other 3Com Router) but it does provide UPnP and NAT as required according to Mobile Sync notes including http://support.apple.com/kb/HT1552 and http://support.apple.com/kb/HT1552. Despite my best efforts, I have been unable to find out from Apple's MobileMe support if there are any minimum requirements for any router to work with Back To My Mac so can't check to see if my 3Com router will ever work with BTTM or not.
    Does anyone have any similar experience with setting up a 3Com Office Connect router to work with Back to My Mac?
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    Time Capsule: green light - all OK
    AirPort Utility>Internet: Connection Sharing: Off (Bridge Mode)
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    AirPort Utility>Advanced>IPv6: IPv6 mode = Node, at the request of Apple Mobile Me support
    System Preferences>Mobile Me>BackToMy Mac: On (green light).
    3Com Office Connect Router: DCHP server: On
    3Com Office Connect Router: Firewall level: High (default)
    3Com Office Connect Router: Disable NAT: Off (default)
    3Com Office Connect Router: Enable Universal Plug & Play: On
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    Com Office Connect Router: DMZ: enable 1-to-1 NAT: Off (default)
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    Thanks.

    Quick update on troubleshooting BTTM (or rather Back To My Time Capsule)...
    Surprising;y, no 3Com products listed in http://support.apple.com/kb/TS1304. 3Com tech support stated that no OfficeConnect products have been qualified against BTTM and my specific router does not support IPv6 over IPv4 encapsulation.
    MobileMe support were not able to help, citing the fact that I had an unsupported router.
    I have made no change to my modem/router config since first posted but since an upgrade of my TC to 7.4.2 I have been able to use BTTM with my TC (bridge mode) and my OfficeConnect modem/router (802.11b WiFi disabled).
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    MobileMe still reporting uPnP / NAT problem on my MBP when working remotely though.
    http://discussions.apple.com/message.jspa?messageID=9733258 confirms that this has been solved and, apart from the anomalous Mobileme status message, I can agree.
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    Message was edited by: Elise49
    Message was edited by: Elise49

  • Backing up one Mac to multiple time capsule.

    I'm using a Macbook Pro running OSX Lion. I use the Macbook to work from both home and office.
    Because I live very far from office, I usually stay in the city with my gf which means I might not go home for 7-10 days at a time.
    I do have a time capsule at home, everything works fine whenever I go there, backup is done seemlessly, catching up to whatever state the macbook is.
    Because I can be without backing up for days and sometime weeks, I'm considering getting another Time Capsule that I would setup at work.
    My question is:
    Is it possible to backup a single Mac to multiple independant Time Capsule (or NAS ). My understanding is that Time Machine probably create indexes of what changed vs. what didn't ... so I am not convince it would correctly update two Time Capsule which might be at very different levels.
    If not possible I guess I'll have to look into another parallel backup scheme like Acronis or else (didn't really look into that yet)

    From Pondini's Time Machine - Frequently Asked Questions 
    Pull quote:
    ... But Time Machine can’t back up automatically to two different places;  you must tell it each time you want to switch, via Time Machine Preferences > Select Disk.  That’s easy to do, but since you can’t automate it, not very handy to do often.   It doesn’t get you a second app, either.
    http://pondini.org/TM/27.html
    Given that you would be switching from one to the other only infrequently, "select disk" might be the solution you need.

  • ICloud, MobileMe, Back To My Mac, and remote Time Capsule inconsistencies

    I just upgraded one of my two computers to 10.7 (a little late - was hoping to avoid a problem - oh well).
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    However, when attempting to connect to my remote TC it is not visable in Airport Utility of in the Finder Sidebar under "Shared" since it is still using the "old" BTMM through MobileMe. I can confirm this since my seoncd computer is still using 10.6 and can connect fine to this remote TC via the "old" BTMM.
    I want to upgrade the second computer to 10.7, but then I will not have access to the remote TC in order to reset it's BTMM from the "old" to the "new" version of BTMM. Yes, I could go and get my remote TC (used for off-site backups), bring it home, connect it to my local LAN, update it, then return it to it's remote location - but should I have to if BTMM is a feature of 10.7 and iCloud? Has anybody else resolved such an issue?
    Thanks in advance!
    More info:
    Both TCs are running the latest firmware (7.6.1)
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    If this is the drive I back up to, will my Macbook back up to the drive over the net using Back to my Mac when I am not at home?
    I would guess that you could find a 3rd party application which would be able to backup to a remote drive.
    Although Time Machine might do that, the problem is that Time Machine would see the drive accessed locally (while connected to your local LAN) and the drive accessed remotely (via Back to My Mac) a two completely separate drives. Therefore (if Time Machine allows this) a backup done locally would have no impact to a backup done remotely.

  • Help with configuring back to my mac on the time capsule?

    I just found out about the "back to my mac" feature within the time capsule. I followed the directions on how to set it up, but I have a problem. it says that I am supposed to enable the nat port mapping protocol. I went to the internet tab in the TC and changed connection sharing to share a public ip address, and then enabled the Nat protocol but when I hit update, it says that I have to correct 3 problems:
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  • Can't make "Back to my mac" work for me.

    Hello world
    I tried everything! Set routers on UPnP. Updated Firmware. Enabeld sharing. Logged out an in .Mac on all my Computers (same .Mac-account). Nothing! B2MM just won't work. Home mac doesn't show up on office mac and the other way round. I'll be thankfull for any suggestions.
    Reto

    Hi
    I did some experimenting with the router settings. I could enable IP-Forward (or so. Difficulty is, my system-language and the one of the router are german - and still: some of the things listed in the menu sound rather chinese to me). For a short moment I could "see" and access my home-mac from the office-mac, but home-mac couldn't "see" office-mac. While the office-mac was connected to the home-mac (screen-sharing!), speed was extremly low. Then - as I was setting the office-router the same way as the home-router was - connection broke down and no further connection was possible, although office-mac still listed the home-mac in the finder. All further changes in the router-settings had no positiv effect. So i'm still trying to get this work for me. At least I had a little success. Still waiting for the netopia support to answer. But, if the speed i had, is what i will get, once this thing works the way it is suposted to, this service would not be very useful.
    Reto (alias dode)

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