Can't get batch from droplet to start processing

I'm using Compressor 4.0.7 running 10.8.5, but I've seen similar posts on other boards (Creative Cow) reaching back 2-3 years with same issue so I don't think it is new.
When using a droplet to submit a batch vs. submitting manually through Compressor, the droplet batch appears in Share Monitor, but hangs with a status of "Waiting" and never begins to get processed by my QuickCluster.
It clearly seems to be a bug as I did an A-B test without restarting any machines (host or clients) in the cluster and tried to submit 8 files by dragging them to the droplet.
Within a few seconds the batch appeared as expected in Share Monitor, but was stuck "waiting."
After a few minutes I manually created a batch in Compressor using the exact same 8 files, with same settings and same destination and submitted it directly from Compressor.
After a few seconds that batch also appeared in Share Monitor and immediately started processing correctly.
After it was finished successfully I then thought that maybe the "waiting" batch would then start up since things had gotten started in the queue.
No such luck - it just continued to hang with the "waiting" status.
Any ideas? It sure would save a ton of time to be able to use the droplet over and over ...
thx in advance.

Thank you very much for helping Allan. Something must have been wrong with the iTunes software. I switched it from Automatically sync when the iPhone is connected, to manual, clicked apply, then switched it back to Automatic, and now sync is in process. As a side note, I'm on Windows 7 and that may have had something to do with it. But it's working now, and why it didn't before when I did exactly the same thing is beyond me.
But again, thanks for your help.

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