Can't get beyond ISP signup page
My cable acct was suspended this morning because I didn't pay the bill because I get paid on Friday. I used a credit card to turn it back on. My PC now will access the internet just fine, but my macbook only shows the "you didn't pay your bill" page from the ISP. Nothing connects, not IM, email. I ran network diagnostics, I released and renewed the IP through the router, I rebooted the modem and the router and the computer and I get nothing. Any thoughts on why one computer will go through and the other won't?
Hi, Simplefella, and welcome to the Community,
Please confirm you have Downloaded the Skype software and installed it?
Please post back with what computer or laptop and operating system are you using?
Your post reads as if you are located at your account's dashboard, where we sign on to the Skype website to review saved payment details (if any), subscriptions, call and purchase history, and so on.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!
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Re: can't get beyond my account page
Kaspersky.
Hi, Simplefella, and welcome to the Community,
Please confirm you have Downloaded the Skype software and installed it?
Please post back with what computer or laptop and operating system are you using?
Your post reads as if you are located at your account's dashboard, where we sign on to the Skype website to review saved payment details (if any), subscriptions, call and purchase history, and so on.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
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