Can't Get Blackberry Onto The Internet

Hi Everyone!
Sorry if this has been asked before. I've been given a Blackberry Pearl on the T Mobile network. My SIM card is on Virgin UK so it lets me make calls and receive text messages but whenever I try to get on the internet it says there's a problem and to talk to my service provider.
I've spoken to Virgin who said the following settings need to be entered but I can't find where to do it, all the places I've tried haven't worked. If I can't get on the internet with Virgin I'll have to move to another network, I just want to try everything before I have to do that! Thanks so much for any help you can give - Virgin gave me the below settings:
GPRS:
Name - Virgin WAP GPRS.
Homepage - www.virgin.com/mobile/wap/
IP Address - 193.030.166.003
Access Point - goto.virginmobile.uk
Port - 9201
Username - user
Password - leave blank
Some phones need slightly different settings so, if those settings don't work for you, try entering the following:
GPRS:
Name - Virgin WAP GPRS
Homepage - www.virgin.com/mobile/wap/
IP Address - 193.030.166.004
Access Point - goto.virginmobile.uk
Port -8080
Username - user
Password - leave blank
Susie

Channel 13 is not supported on some devices.
What hub do you have? 1,1.5,2,3,4?

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