Can't get CC to recognize my password when installing. I need it now!! How do I get it to do that?
Can't get CC to recognize my password when installing. I need it now!! How do I get it to do that?
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work
Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.
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I was 3-4 updates behind on ipad. Did back-up, installed update to ipad now how do I get my purchased apps back on my ipad? I assume they didn't back up to cloud since that came with this update. I can see all my purchased apps but no way to transfer them back to my ipad from whereever they are. Wish itunes was more user friendly. Help please.
If you are running iTunes 11 and if you didn't figure this out yet, when you launch iTunes - go to View>Show Sidebar from the menu at the top of the screen. Once you can see the sidebar, iTunes looks so much more familiar.
The "new look" iTunes doesn't appeal all that much to me, I just want the functionality that I have always had. It's still there, its just been hidden with a lot of fluff and visual wow that I really don't care about .... Just my opinion. -
firefox kept crashing so i sent a report i was told to update firefox and i did so, now the back arrow and the forward arrow is gone and i cant put them back on the toolbar i even went to settings what do i do??
Hi mud4x4,
Try going to ''View > Toolbar'' be sure that the navigation bar and the bookmarks bar are checked.
You might also want to look at [https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing this article].
Hopefully this helps! -
My IPhone 4 started talking while I was at work today, and I can no longer get it to recognize my password. It freezes up and will not function properly, nor can I answer incoming calls. I've reset the phone twice, but to no avail. I currently have it hooked up to Itunes, but again, I can't get the phone to recognize the password. Any suggestions?
If you mean it speaks when you tap things on the screen, you have VoiceOver turned on and need to turn it off in settings. To do this, follow these steps exactly:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off. -
I can't get Thunderbird to recognize the password to the gmail account I am trying to add.
I am trying to add a gmail account to Thunderbird that is already hosting several gmail accounts. No matter what I do, I can't get Thunderbird to recognize the password. I admit, I got is wrong a few times, but I did get the right one, and it was typed in perfectly several times, as well as copy and pasted. The password worked fine to log into the account directly, but not into Thunderbird. I tried changing the password, and that did not work either. I have tried adding this account in Windows 8.1 as well as Ubuntu 14.04, and the results have been the same. In Ubuntu, I tried adding another account I needed added, and that went without a hitch. The only think I can think of is the address I am trying to add is linked to a email address for a website being transferred to me that is hosted by Yahoo and its business mail. I tried adding the yahoo account directly, but I add the same issues with passwords, but I suspect most of you know that is because Yahoo is simply sucking more and more in an attempt to become irrelevant.
I cannot believe the swiftness of your the help on this forum, within seconds you guys fixed the problem, and the account was added with no further issues. The people on this forum rock!!!!!
I am now beginning to suspect it indeed had to do with that first lot of wrong passwords. -
I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID. I've set the new ID for the phone, but it defaults to the old one when asking for a password to update apps.
That's because all apps are forever tied to the Apple ID used to obtain them, & can only be updated using that ID.
To use your new ID with these apps, you'll have to delete them, then repurchase. Or, contact iTunes support, explain the situation, & ask that they add these apps to the download queue of your new ID. -
I use my Adobe programs from the Creative Cloud. When our design agency sends me files, I open them and fonts I have on my computer aren't showing up when I open the file. Everywhere online it says I need to add the fonts to InDesign's font file, but since I'm working out of the Creative Cloud, I don't have that option. How do I get InDesign to recognize these fonts when I'm opening files from our agency?
ID sees fonts installed on your computer and contained in a Document Fonts folder in the same folder as the document, if one exists.
I don't really understand what you are saying about fonts you have installed not showing up. And cloud makes no difference -- all the applications and support files are installed on your hard drive. -
How can i recover my old apple id password when i no longer have that email address?
How can i recover my old apple id password when i no longer have that email address?
...and if amy lou's suggestion does not work either, you will probably have to contact AppleID support.
https://expresslane.apple.com/GetproductgroupList.action
Click more product and services. -
I have a i-phone 5s which i got recently. Everytime i try to update my apps that i got on my 4s on the new5s i get message to fill in a password for some unknown gmail id. How do I get my apple id back for my apps?
That means that one or more of these apps was obtained using that ID. All apps are forever tied to the ID used to originally obtain them & they cannot be transferred to another ID. Your only option is to delete this content, then re-purchase using your ID.
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Tried opening a file in library and it states can't open database with library name? It says Relaunch then will not open? and Blocks me completely from Aperture. I have to go to Finder to Rename it? I need this file how do I get it to open?
Aftershotz,
You're going to have to give a bit more information.
What do you mean by "opening a file in library?" There is no function of Aperture to open files -- you can open (switch) libraries.
You'll have to be more specific about error messages, too. Perhaps some screenshots would be useful to diagnose your problem. "Can't open database with library name" is not enough detail about what Aperture is really telling you.
nathan -
I can't access app store but internet is on and working in house. How to I get the internet to work on it?
Hi,
See Here
Troubleshooting iTunes Store connection in iTunes for Windows
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
My DVD player is supposed to play avi videos, but it often doesn't telling me that the file format is not recognized. I suspect it's because it's the wrong codec. How can I tell what the codec is before I burn a DVD? And how do I get a workable codec? Thanks for uour help!
Ken Selvidge ([email protected])I am not a computer savy person. I just need to plug in and have the machine do what it should do.
Not a problem, but that indicates you have a lot to learn.
File extensions like mpeg, mp4., avi, wmv, etc. are just wrappers. It is like a box the audio or video content is placed inside. The audio and video content must be encoded with a codec before it is placed in the box. There are thousands of codecs. Not all are installed on your Mac. You must have the same codec installed that encoded the video in order to play it. So, while Quicktime does support mpeg wrapper, it may not have the codecs to decode the internal video.
Some programs have lots of the codecs available to them, like VLC, Niceplayer, MPlayerX, etc.
You can also get "plug-ins" for Quicktime that add codecs to Quicktime, like Perian. Although it is no longer being developed, Perian still works well.
Why is it so difficult? Probably because they are always working on ways to compress the video to get better playback. -
i have just purchased a mac. i can't find my music icon nor my picture icon in the finder folder how do i get them.
Not sure exactly what you mean by your, "finder folder."
However, in your Finder's preferences, under Sidebar, do you have Music and Pictures checked off? -
I can buy individual episodes of TV series however when I try and buy a full series I get a 5002 error. Any ideas?
This Apple article might help ya out -> iTunes: Advanced iTunes Store troubleshooting
"Error 5002"
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
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