Can't get combo audio jack to pick up microphone

I have a G710 Lenovo laptop. It comes with a combo audio jack. I tried plugging my microphone it in but it wouldnt pick it up, it would only register the headphones. I bought a splitter for it and it still wont pick up the microphone. I know the microphone works because if i use a USB adapter, it works fine.

Hello,
I was able to open everything before, however I cannot choose Scarlett because it does not show up. It is not the cord because I can tell power is reaching the cord.
I think it must be a bug of some sort related to the software.

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Can't get combo audio jack to pick up microphone

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