Can't get computer or printer 8610 recognize scanner

Computer and printer are connected by wire.  Can't get 8610 to recognize scanner, saying not connected.  Also can't reinstall disk as I don['t know how to uninstall program.

Hi,
Please download and install the HP print scan doctor and it will help you find the problem
www.hp.com/go/tools
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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