Can't Get CS5 to work on new computer?

Old computer crashed and shop installed Photoshop CS 5 on new computer but only Bridge will work. When I click on CS 5 icon I get the message 'Some Application Components are missing from the Applications directory. Please reinstall the application.' Tried to use software to install but get indication the Serial Number is invalid. Chatted with Adobe but they no longer handle S/N problems. Since I am retired and only use CS5 for my personal use infrequently, the move to CS6 is not an option. I just want to get my copy to work. I did search the statement 'Some Application Component...application' but the solution started out 'Use Finder (what is that?) to go to Photoshop CS5://Application/Adobe Photoshop CS5' and that lost me. There has to be a better way to fix this. Any suggestions?

Thanks. Yesterday my frustration level was high after a chat with Abobe revealed that they no longer support serial number issues. As I lay awake last night I remembered that I had omitted information and probably had a way to solve my problem. First, my computer is a Windows 7 device I had built specifically for photo and film editing. Since I'm retired I got interested in Photoshop and started with CS 2, the Student edition. I took local school classes that taught using CS3 so I upgraded to CS3 a month before CS4 came out, and took another class. While everything I do is for personal use, I enjoyed the product and so when CS4 came out, I upgraded to it in 2010. I have the books for all versions, including some of Kelby's. So last night I realized that my CS4 and 5 versions are upgrades. This morning I found my copies of CS2, CS3 and CS4 software and thought one of those may have the Application that my CS5 is missing. What kept me awake was the quandry of either load the previous versions on my new computer without removing CS5, or remove CS5 and then start loadin CS2 or start with CS3 and then continue to load the following versions. The computer that crashed was new in 2008, and my records indicate I had CS2 loaded on it and removed it in 2009. CS3 was removed in 2010 and that was when I got CS5. Right now it appears that both CS4 and CS5 are on the new computer. Part of my concern about deleting CS4 and CS5 and starting anew with CS2 is the number of times each version had been loaded. Has the limit been exceeded?. Also, currently CS5 Bridge is working. Could I cause a problem if I delete CS4 and CS5 with Bridge? Checking the software for each version I know they are all the student version, which is what I started with, but I can't tell if CS3 is a full student version or an upgrade.
Now I need help. Delete CS4 and CS5 and start over, or load CS2 and CS3 without removing those 2 and see if I have a serial number problem. Glad I didn't upgrade to Windows 8 on the new computer! It could be worse.Thanks

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OLDER previous versions http://www.adobe.com/downloads/other-downloads.html

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Can't Get CS5 to work on new computer?

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