Can't get CS6 to complete it's download

This is the 2nd time I have tried to download the CS6 Master Collection and each time it seems to get to "less than a minute" and stop! Am I just not waiting long enough (yesterday I waited about 2 1/2 hrs) or has it died? What am I doing wrong?

I have wasted 13 gigs of bandwidth trying to download CS6 design & Web Premium which I bought last week. I still do not have the product but have paid for it. I am now TOTALLY frustrated. I have even tried downloading a trial and that failed. I have spoken to support and they gave me a link but that failed. Harakiri is looking more and more like a viable option.

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