Can't get detailed info in App Store

I can no longer get into the application page in App Store.  When I search, plenty of applications come up and I can purchase from this screen but I can't tap on the application and get further info.  Any thoughts?

Have you tried the basic troubleshooting steps?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit the app store app and restart. In order to quit or close apps - Go to the home screen first by tapping the home button. Double tap the home button. The task bar will appear with all of your recent/open apps displayed at the bottom. If you are using multitasking gestures in iOS 5 - you can swipe up from the bottom of the screen to reveal the task bar. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

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