Can't get e-mail...help!

I need help, I am currently using my husbands old Torch as mine had an accident where water was involved.  The email set up on his phone never worked properly and he couldn't set it up.  Because I already had email on my old phone and I used the desktop software to make his phone mine with all my info, my email accounts show as being there and already set up.  But, I still can't send or receive emails.  Any suggestions?  This phone is almost useless to me if I can't get my emails throughout the day....
Solved!
Go to Solution.

Please try this FIRST, using your BlackBerry browser...
1)
• Go to mobile.blackberry.com
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.
If that works and completes your email setup/editing, good.
If not, follow these additional instructions:
2) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.
3) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
4) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
5) Now, return to the 1) mobile.blackberry.com email setup as mentioned above and follow that.
Hopefully that will get things going again for you!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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