Can't get email to figure out answer to security questions which I can't remember
I keep trying to get the link to having an email sent to me so that I can figure out my security questions for my apple id. But I still have not received one. Also says that I've never signed in using this computer which isn't true. Not even sure why I'm having trouble. Just wanted to purchase an album for my ipod.
No Apple staff here, ever. Only users.
See this: http://appletoolbox.com/2012/07/how-to-change-the-answers-to-the-security-questi ons-for-apple-id/
Similar Messages
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I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????
That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html -
Can't get email to go out after updating ios5. Settings look ok can receive incoming and can get to Internet Help
Is this a POP account, or an IMAP account? Did you enable your account type in Gmail?
You can verify whether or not you did (and enable it if you didn't) by logging into Gmail on the web. Then, open the 'Forwarding and POP/IMAP' tab on your 'Settings' page, and configure IMAP. After enabling IMAP in Gmail, make sure you click 'Save Changes' so Gmail can communicate with your mail client. -
I can't get email even if I created the security password!,the way giving by Apple
I can't get email even if I created the security password!,the way giving by Apple
Never mind, I was very disappointed and I didn't what I wrote,but I resolved my problem.
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i'm receiving but can't send emails. My out going smtp has gone offline. how can i change this to be online?
What version of Windows, what mail system and which mail client?
Start there. -
is there a firefox or best browser (except IE) for Windows Server 2003 R2 Standard? if so, is it free of charge (open source) forever? where can I get it? details. need answers to all questions
# As to what is the best browser, it is subjective. I think it is the best, others will disagree. There is no special version for Windows Server 2003, the usual version works on it.
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I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.
you will want to call apple and if they can verify your account then they can reset the questions
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I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I forgot The answer of security question ? What can I do I want to download someone
I forgot The answer of security question ? What can I do I want to download someone
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I forgot to answer two security questions, and I can not make purchases in app store
I forgot to answer two security questions, and I can not make purchases in app store
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
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I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?
Hello Jbamrah,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Best of luck,
Mario -
I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password.
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699
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