Can't get emails,but can send through Mail

I just got Roadrunner and I cannot get emails in the Mail program. RR says it is a Mac Mail problem. I can send emails through Mail. I do get emails through Webmail but really want to use the Mail program. It worked with my Earthlink account. I have rebuilt the account and have the settings in Mail correct. Are there other settings I need to set on the Mac?
Thank you for any help.

No, a combination of letters and numbers. I just noticed that the email address for me on webmail is @adelphia.net, [email protected] That is not how Mail is set up nor is that the email address I was given. I was never with any Adelphia internet service. It is strange.

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Can't receive emails but can send. Checked all settings as per help all ok. Tried deleting and adding. All ok on other devices

I Can't receive emails but cand send. Just stopped working. I have checked all settings and also tried deleting account and re adding. Email account ok as works on my phone and laptop. What else could I try?

Go into the account again and look at the settings for the mail server. That is what receives the mail. Make sure that your username and password are entered everywhere, even where the phone states optional. I'm guessing that you are connected to Wi-Fi on the iPad at the time you are trying to get the mail?

HT3228 Can get email but can't send

I set up my pop 3 account and I can receive emails but can't send them. Something simple Im sure..?.

Many times is is because the outgoing server settings are not correct.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Can't open emails but can send emails - I use verizon

I use verizon for my emails. On my IPAD I can see my emails but when I click on then I just get that circle that goes around and it keeps doing that forever. I can sent emails. I am able to open them fine on my computer so I don't think it is verizon. I have tried turning off, different ways to get on verizon but nothing seems to that I can think of. Any suggestions?

Hi Maureen817,
Welcome to the Support Communities!
The article below will walk you through the troubleshooting steps for email on your iPad:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Cheers,
Judy

When I log in to my hotmail account on mu apple Ipad, I see inbox only and cannot see the word ''new'' to send emails. So I can read my emails but cannot send. Where is the feature to send emails.

QUESTION : when I log into hotmail on my new ipad, I only see inbox where I retrieve my messages but cannot see the word ''New'' which would
allow me to send emails the way it would be on a desk pc. So I can retrieve my messages but cannot send ???
Thank you in advance for help.

The icon in the upper right of the screen (assuming you are using the Mail app) that looks like a square with a pen is the new message button. Tap that to create a new mail message.

Not Getting Emails, but can send

I am not getting emails on my BB. Last email received on my primary account was Thursday night. I can send, but nothing is coming through. It is an account through ATT.com, and it is also the main account I use on my personal laptop through Outlook. I have made sure that outlook is shut down and laptop is off, but still not receiving. Any thoughts are greatly appreciated! Thanks!
Solved!
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TS3274 I can get emails but can't send them

I can write and get emails send them

Try this.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

I can't recieve email, but can send. All is good with my int. provider.

A few days ago I stopped getting emails. When I try, a window pops up saying, "Sending of user name did not succeed. Mail server pop.*******.net responded:internal server error. I can click OK to that, then a box pops up with " Login to pop.********.net failed. Options are: Retry- Enter New Password- Cancel
I've tried all 3, with no progress. Internet provider went thru setup info with me, all good. Password works on their server and get email there, but I would like to use Thunderbird.
Any help is greatly appreciated.

I think one of the reasons your provider could not fault the connection settings is that it is your anti virus that is the root cause of the issue.
Historically ISPs used port 110 and no connection security. It was simpler and therefore let to less support calls. The downside was the inherently insecure connection process that saw your user name and password passed across the internet in plain text. (That is fairly easy to intercept.)
Security is becoming a far more important item, particularly to ISPS as their customers just don't take having their accounts hacked well. The result is they are moving to secured connection.
The accepted standards here are Port 110 with No security and port 995 with SSL for POP mail accounts. While these standards are not compulsory they are used by most mail providers the world over
Now back to your Anti virus. As little a a couple of years ago major anti virus programs simply did not touch or scan email that came in over SSL. The data stream was encrypted, usually with a 2048 bit security key.
(That is the minimum key length from December 2013). For many years no one really noticed that email over SSL was not scanned. Over the past couple of years anti virus programs have started trying to scan SSL mail connections. Many of the implementation leave a lot to be desired. They use various hacking techniques to decrypt the data. It is not intended under SSL that decryption should occur until it get to the application it is being send to. The result is that the anti virus program often cause more disruption than they save, or in the case of AVG require the setting up of an SSL proxy in AVG and the removal of the SSL in the mail program.
Long winded I know, but the background is really required to understand why I blame Anti virus software and to help your understanding of the process. In the first instance try disabling the email scanner in the anti virus program.
I am persevering with this, as the normal approach with transitions from an old to new server name or old to new ports is about a 2 year window with most ISPs. So while your GRICS server still works, I would assume it has a life of less than 2 years before you will need to have both machines on the new settings

Why can I receive email but not send

Can receive email to Mail program but can't send. The Doctor says my internet connection is open.
Any ideas?

If it says that it can't send the message or that it had some sort of problem sending the message add a letter or word or take off a letter or word.
Make sure that firewall isn't blocking anthing.
Message was edited by: chrisfromhopewell

I can receive all email but can't send from certain email accounts

Hi,
I am having email problems. I have several email accounts. I receive email on all of them, but can't send on all of them. Not even a reply. The email accounts that work are gmail and att.net
The accounts that don't send are:
1 account hosted by GoDaddy, and a few accounts on my 2 domains jackskalon.com and bigjackmagic.com
all of these accounts work fine on my laptop via outlook 2007. The place that houses my 2 domains said they don't know why I am having this problem. Apparently I am the only one?!?!
Thanks

Now that you mention it, I do have that problem when travelling with my laptop and iphone.
As far as SMTP. I am not very knowlegable about how this all works. When I set up the email accounts accounts on the iphone, the message came back "Verified" as I finished configuring the accounts. Email on My laptop works fine at home, the iphone doesn't. On the road, iphone and laptop have the same problem.
I apologize if I am missing the point of what you are asking me.
It's frustrating.
Thanks for the replies!
Jack

Can get email, but can't load web pages

I have an Airport Extreme basestation which, up until a week ago, was working fine. Now, I can send and receive email, but I can't access any web pages. When I try, it just hangs and nothing loads. Nothing has changed in setup and I haven't changed any settings anywhere. My suspision is that my ISP (Charter) changed something that my Airport is unhappy about.
I called Apple, and they told me it's Charter fault. I called Charter, and they told me it's Apple's fault.
I also called my local Apple store (not an official Apple store, but a small local reseller) and they said they've had an unusual number of people in the area reporting the same problem. Unfortunately, they don't know what could have happened.
Any idea what the problem might be or what I can check? Any help would be greatly appreciated.

It sounds like it might be a DNS issue.
In a browser try http://17.254.0.91
and report back
iFelix

Why can I receive emails but not send them?

I have an iPhone 4, and I recently updated to iOS 7. Since the. I have not been able to send any emails. I am able to receive them, but not send them. I keep getting an error message saying that something is wrong with my password or username. I have tried to hard restart the phone, revert to a backup from before I updated the phone, and also deleted all emails and redid them, all with the same result. What should I do, and if it's a consistent problem with the new system, when is Apple going to fix it?

Yes, I have tried everything the sites have said besides taking it in to the Genius Bar. I tried hard restarting it, making sure my internet connection worked, moving off and on other networks, used an old backup to when I had iOS 6, deleting al my email accounts and adding them back, none of it has worked.

HT4759 Suddenly my icloud (on PC) won't recognize my keyboard "tab" button; and I can see my email, but can't click on it. I have firefox 18.0 browser.

I have an HP with firefox browser and icloud.com was working fine on it until last week. I first noticed that I couldn't use my tab on the keyboard to get from the login name to password, but wasn't too concerned until I got into email and couldn't click on anything. I can't read my emails at all in icloud now (on the PC). I did recently forward all other accounts to the my "me.com" account. I don't know if any of that has to do with it, but my hotmail and any other sites are working fine. It seems to be a problem with icloud only and it is also happening on my home PC.

It was working before on Mozilla. The problem with IE is that it constantly crashes and we can't get anything done, so we switched to Mozilla a long time ago. I don't get why this has suddenly become a problem though. Thanks!

I receive emails but cannot send e mails

I have no trouble receiving e mails but I cannot send e mails
This problem has just recently occured

Hi, I'm getting the same problem. I just replaced my old Ipad to new one, and the configurations are exactly the same,
But when I send an e-mail, there is a message telling that this message was not sent . It was generated one copy into out box, and doesn't send. Still there.
Smtp is the same, the pop3 also. I receive all e-mails but can't send any.
Regards,

I can receive AOL email but when sending email I get an error recipient rejected by server because it does not allow relaying

Brand new iPhone 4S Verizon. Using AOL. Works (or at least did yesterday) from iPad 2.

I am having a similar issue. I have a 3GS. I can receive email messages, but, cannot reply or send from my iPhone. When I try to send, I get a message: "A copy has been placed in your outbox. Sending the message content to the server failed." I have an AOL account. The last time I think I sent an email using my iPhone was around 7/4/12. I spent several hours yesterday with AT&T. They gave me the phone number for AppleCare. The technician suggested I begin with this forum before paying for a one time trouble shoot. He suggested that AOL can only be logged on to one device at a time. I logged off our PC turned off the phone. Turned the phone back on. Went to the outbox and tried to resend a test msg. I got the same error.

Can't get emails,but can send through Mail

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