Can't get emails on my ipad

Very strange ...
One day, out of the blue, my ipad stopped receiving emails in one of the three accounts that I have configured in it.
Nothing had changed.  It just said that either the user name or password were wrong.
I chanted my password, I updated it.  Nothing.   Or, better said, the same thing.
It is even more strange that my iphone, which is configured in exactly the same way as the ipad, does not have that problem.
I tried it with wifi, I tried it with 3g... Nothing.
And yes, the other two accounts work well.
Help?

Hello Tif,
It sounds like you have 1 account out of a few, that is not getting new emails correctly, but another device with the same account is working correctly. Given what you have already done, I would next close all the running apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone then retest the Mail app and this account:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next remove the account from your preferences, and re add it:
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
From: iOS: Troubleshooting Mail
          http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Cheers,
Sterling

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