Can't get Facebook App to work on Bold 9700

I have used the Facebook app on my Bold 9700 the past couple of years.  Recently, after an upgrade of the Facebook app, I can no longer get Facebook to work on my phone.  I have installed and uninstalled the app numerous times.  I have done many hard boots by pulling my battery.  Nothing I try seems to work.
When I go to options>applications>add ons it shows that the Facebook app is downloaded onto my phone, but the Facebook application has disappeared from my Applications folder.  If I uninstall Facebook, the Facebook app icon re-appears into the Applications folder.  When I install the app again, it disappears from the Applications folder once again.
If I go to Blackberry World>My World.....Facebook shows as being uninstalled.  If I click on just about anything in My World.....my phone crashes and has to reboot.
Some serious glitch going on.  Is this my phone only or is anyone else having troubles with Facebook and My World after recent upgrades?  Facebook is about the only app I use frequently and I would hate to not be able to use it ever again on my phone.

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-ho​w-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    libmsvcrt.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libmsvcrt.so (0x00007f654348d000)
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    libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007f65422bc000)
    libXext.so.6 => /usr/lib64/libXext.so.6 (0x00007f65420a9000)
    libpthread.so.0 => /lib/libpthread.so.0 (0x00007f6541e8d000)
    libstdc++.so.6 => /usr/Softimage/Softimage_2011_SP1/Application/bin/libstdc++.so.6 (0x00007f6541b86000)
    libm.so.6 => /lib/libm.so.6 (0x00007f6541905000)
    libc.so.6 => /lib/libc.so.6 (0x00007f65415ac000)
    libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x00007f6541395000)
    libdl.so.2 => /lib/libdl.so.2 (0x00007f6541191000)
    librt.so.1 => /lib/librt.so.1 (0x00007f6540f88000)
    liblinktab.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/liblinktab.so (0x00007f6540d82000)
    libxerces-c.so.27 => /usr/Softimage/Softimage_2011_SP1/Application/bin/libxerces-c.so.27 (0x00007f654085c000)
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    libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007f653ea69000)
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    libctrls.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libctrls.so (0x00007fb4e9ffa000)
    libsisdkplugin.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libsisdkplugin.so (0x00007fb4e9dd1000)
    libscripthost.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libscripthost.so (0x00007fb4e9b99000)
    libsisdk.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libsisdk.so (0x00007fb4e9926000)
    libdscore.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libdscore.so (0x00007fb4e96cc000)
    libctrl.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libctrl.so (0x00007fb4e944e000)
    libdsctl10.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libdsctl10.so (0x00007fb4e911a000)
    libcts.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libcts.so (0x00007fb4e8e69000)
    libmfbas10.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libmfbas10.so (0x00007fb4e8b2a000)
    libdssdk10.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libdssdk10.so (0x00007fb4e8707000)
    libspdlparse.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libspdlparse.so (0x00007fb4e84c6000)
    libilcor10.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libilcor10.so (0x00007fb4e8024000)
    libsixmlparse.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libsixmlparse.so (0x00007fb4e7ded000)
    libolepro32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libolepro32.so (0x00007fb4ea80a000)
    libgk10.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libgk10.so (0x00007fb4e7a48000)
    libsigeneral.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libsigeneral.so (0x00007fb4e77ef000)
    libstub.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libstub.so (0x00007fb4e75eb000)
    liboleaut32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/liboleaut32.so (0x00007fb4e73a1000)
    libmfc400s.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libmfc400s.so (0x00007fb4e702b000)
    libsialloc.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/libsialloc.so (0x00007fb4e6e1f000)
    liburlmon.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/liburlmon.so (0x00007fb4e6c2b000)
    libwininet.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libwininet.so (0x00007fb4e6a60000)
    libole32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libole32.so (0x00007fb4e679a000)
    librpcrt4.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/librpcrt4.so (0x00007fb4e65d3000)
    libversion.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libversion.so (0x00007fb4e64c7000)
    libshell32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libshell32.so (0x00007fb4e62e0000)
    libcomctl32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libcomctl32.so (0x00007fb4e6130000)
    libshlwapi.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libshlwapi.so (0x00007fb4e5fa0000)
    libuuid.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libuuid.so (0x00007fb4e5e75000)
    libwsock32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libwsock32.so (0x00007fb4e5d63000)
    libmsvcrt.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libmsvcrt.so (0x00007fb4e5c40000)
    libgdiuser32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libgdiuser32.so (0x00007fb4e58ca000)
    libadvapi32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libadvapi32.so (0x00007fb4e5792000)
    libkernel32.so => /usr/Softimage/Softimage_2011_SP1/Application/mainwin/mw/lib-amd64_linux_optimized/libkernel32.so (0x00007fb4e5541000)
    libGL.so.1 => /usr/lib/libGL.so.1 (0x00007fb4e5239000)
    libz.so.1 => /usr/lib/libz.so.1 (0x00007fb4e5021000)
    libGLU.so.1 => /usr/lib/libGLU.so.1 (0x00007fb4e4db3000)
    libX11.so.6 => /usr/lib/libX11.so.6 (0x00007fb4e4a76000)
    libXext.so.6 => /usr/lib/libXext.so.6 (0x00007fb4e4864000)
    libpthread.so.0 => /lib/libpthread.so.0 (0x00007fb4e4647000)
    libstdc++.so.6 => /usr/Softimage/Softimage_2011_SP1/Application/bin/libstdc++.so.6 (0x00007fb4e4340000)
    libm.so.6 => /lib/libm.so.6 (0x00007fb4e40be000)
    libc.so.6 => /lib/libc.so.6 (0x00007fb4e3d62000)
    libgcc_s.so.1 => /usr/lib/libgcc_s.so.1 (0x00007fb4e3b4c000)
    libdl.so.2 => /lib/libdl.so.2 (0x00007fb4e3948000)
    librt.so.1 => /lib/librt.so.1 (0x00007fb4e3740000)
    liblinktab.so => /usr/Softimage/Softimage_2011_SP1/Application/bin/liblinktab.so (0x00007fb4e353a000)
    libxerces-c.so.27 => /usr/Softimage/Softimage_2011_SP1/Application/bin/libxerces-c.so.27 (0x00007fb4e3014000)
    libnvidia-tls.so.256.44 => /usr/lib/tls/libnvidia-tls.so.256.44 (0x00007fb4e2e12000)
    libnvidia-glcore.so.256.44 => /usr/lib/libnvidia-glcore.so.256.44 (0x00007fb4e1425000)
    libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00007fb4e120a000)
    /lib64/ld-linux-x86-64.so.2 (0x00007fb4ea6f5000)
    libXau.so.6 => /usr/lib/libXau.so.6 (0x00007fb4e1008000)
    libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007fb4e0e03000
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    Working Fedora strace output
    Not working Gentoo strace output
    Not working Arch Linux strace output
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    Last edited by genmich (2010-08-15 16:33:36)

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