Can't get files OFF Mi

Hi,
I have a Creative Zen Micro and after formatting my computer I can't get any stuff
off of the Micro. The firmware version is 2.20.05 ...
Here's a screenshot of everything. I can only put files on the micro
through the MTP but not, for example Organize Music or swap
files between the PC and the Micro. When I click on that, the folder is just empty
as you can see. If I click on the other Micro icon under My Coputer,
the folders Music, My Playlist etc.. are like the ones the computer doesn't recognize as you can
see. ANd also if I just to check, want to update the firmware, it tells me, that
it can't find the player. I think when it said new hardware found witht he
mass storage thing, that I clicked something wrong.
http://img62.imageshack.us/img62/2074/microerror3ol.jpg
I hope that someone can help me.
Greets,
GrPhXx

Hi sdog,
Welcome to the Sony Community!'
May I ask how're you transferring your file to the Mac? Are you using a USB connection or by taking the memory out of the unit? 
To answer your question, you can use a Mac computer to store your videos. You can either use the PlayMemories Home software or iMovie to import them. 
Here is a step by step guide on how to import your files.
Turn on the camera.
Connect the camera to the computer using the supplied USB cable.
Set the camera to Mass Storage or USB MODE.
NOTE: After the computer recognizes the connection, it will list the camera drive or drives as NO NAME orUNTITLED on the computer desktop.
Click the NO NAME or UNTITLED icon on the computer desktop.
Locate the video files.
For AVCHD video:
For Standard Definition (SD) video:
Click the PRIVATE folder.
Click the AVCHD folder.
Click the BDMV folder.
Click the STREAM folder.
For Mp4 files
Click the MP_ROOT folder.
Click the 101PNV01 folder.
On the keyboard, press and hold the Shift key.
While holding the Shift key, click to select the video clip files you want to transfer.
Release the Shift key.
On the keyboard, press Command Button + C to copy the files.
Open the folder or directory on the computer where you want to copy the video.
On the keyboard, press Command Button +V to paste the files into the desired location.
If my post answers your question, please mark it as "Accept as Solution"

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