Can't get firefox sync to work. I keep getting 'Error While Syncing' message
I am on Mac OS X 10.6.4, Snow Leopard on a Mini Mac a year old.
I got a message from X Marks telling me they were shutting down.
As I use my bookmarks every day and have thousands of them all sorted into folders I definitely never want to lose them or lose access to them if my house burns down or my computer is stolen!
I was using Firefox 3.6 and followed X Marks advise and downloaded Firefox Sync...but...won't work....kept giving me the 'Error While Syncing' message after trying to sync for a while. I looked at the blog and tried a few things like resetting password, restarting computer, checking my setting etc., but no deal. So, as the Firefox Sync download page told me that if I was using Firefox 4 beta the feature was built in and I didn't need the download, I then downloaded Firefox 4....which has removed my X Marks option, which was at least viable till after Xmas! and I still have the 'Error While Syncing' message beside the Sync button on my status bar....so now I am completely at a loss. The only thing I can do if I can't fix it up is go back to 3.6 and go on using X Marks while it is still available and pray that you get this sorted out before they dissappear.
I also like to be able to get my updated bookmarks on the other browsers I use, like Chrome and IE, so I would really appreciate it if you would include this cross browser sync capability as soon as you can. I have pledged X Marks that I would even pay for their service to continue as it seems they are so ahead of anyone else in their service and it is a large pain in the you know where that they can't keep going.
Thanks. and I hope you can help. From the blogs it seems that I am not the only one having this problem of getting the Firefox Sync working
@globaltruth
Thank you for your suggestion. I tried it. Unfortunately, the error message still sits on my statusbar, right after the Firefox Sync image.
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Firefox sync getting an error while syncing
I my previous profile was corrupt and not working, so I recently created a new profile and logged it into my sync account. Everything seemed fine at first, but towards the end of the day I started getting the error message at the bottom of the screen that sync was encountering an error while syncing.
Below is some of the error message I am seeing in the log file:
1413469133871 Sync.Tracker.Clients WARN Changed IDs file clients contains non-object value.
1413469133874 Sync.Tracker.Bookmarks WARN Changed IDs file bookmarks contains non-object value.
1413469133875 Sync.Tracker.Forms WARN Changed IDs file forms contains non-object value.
1413469133876 Sync.Tracker.History WARN Changed IDs file history contains non-object value.
1413469133876 Sync.Tracker.Passwords WARN Changed IDs file passwords contains non-object value.
1413469133878 Sync.Tracker.Addons WARN Changed IDs file addons contains non-object value.
1413469153872 Sync.Engine.Bookmarks WARN Got exception "[Exception... "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsINavBookmarksService.getBookmarkURI]" nsresult: "0x804b000a (NS_ERROR_MALFORMED_URI)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _buildGUIDMap :: line 248" data: no] Stack trace: _buildGUIDMap()@resource://gre/modules/services-sync/engines/bookmarks.js:248 < _syncStart/<()@resource://gre/modules/services-sync/engines/bookmarks.js:375 < _mapDupe()@resource://gre/modules/services-sync/engines/bookmarks.js:315 < _createRecord()@resource://gre/modules/services-sync/engines/bookmarks.js:415 < SyncEngine.prototype._uploadOutgoing()@resource://services-sync/engines.js:1412 < SyncEngine.prototype._sync()@resource://services-sync/engines.js:1483 < wrappedSync()@resource://gre/modules/services-sync/engines/bookmarks.js:214 < _sync()@resource://gre/modules/services-sync/engines/bookmarks.js:211 < WrappedNotify()@resource://services-sync/util.js:141 < Engine.prototype.sync()@resource://services-sync/engines.js:655 < _syncEngine()@resource://services-sync/stages/enginesync.js:199 < sync()@resource://services-sync/stages/enginesync.js:149 < onNotify()@resource://gre/modules/services-sync/service.js:1271 < WrappedNotify()@resource://services-sync/util.js:141 < WrappedLock()@resource://services-sync/util.js:96 < _lockedSync()@resource://gre/modules/services-sync/service.js:1261 < sync/<()@resource://gre/modules/services-sync/service.js:1253 < WrappedCatch()@resource://services-sync/util.js:70 < sync()@resource://gre/modules/services-sync/service.js:1241 < <file:unknown>" building GUID map. Skipping all other incoming items.
1413469153872 Sync.Engine.Bookmarks WARN Error creating record: [object Object] No traceback available
1413469175317 Sync.Store.Addons DEBUG {9340fd57-678b-6966-a297-90692d7f5959} not syncable: type not in whitelist: pluginOkay, I have just cleared all my history and I am still getting the error. When I have "history" unselected this computer syncs up fine, with it selected I get the error. Is there some additional information that can help narrow down what is causing the problem.
I current sync 3 machines to this account, a Mac, an Android Phone and a Windows 8 PC. Below is the log file as it stands now.
1414009958358 Sync.ErrorHandler DEBUG Flushing file log.
1414009958361 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok
1414009958362 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1414009958362 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1413145958362
1414009958366 Sync.ErrorHandler DEBUG No logs to clean up.
1414009958932 Sync.Tracker.Clients DEBUG Saving changed IDs to clients
1414009958937 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks
1414009958940 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
1414009958944 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords
1414009959356 Sync.Tracker.Addons DEBUG Saving changed IDs to addons
1414010051089 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1414010051090 Sync.ErrorHandler DEBUG Beginning user-triggered sync.
1414010051090 Sync.Service DEBUG User-Agent: Firefox/33.0 FxSync/1.35.0.20141011015303.
1414010051090 Sync.Service INFO Starting sync at 2014-10-22 16:34:11
1414010051091 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1414010051091 Sync.Status INFO Resetting Status.
1414010051091 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1414010051092 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1414010051951 Sync.Resource DEBUG mesg: GET success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/info/collections
1414010051951 Sync.Resource DEBUG GET success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/info/collections
1414010051952 Sync.Service DEBUG Fetching global metadata record
1414010051952 Sync.Service DEBUG Weave Version: 1.35.0 Local Storage: 5 Remote Storage: 5
1414010051953 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
1414010051953 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1414010051953 Sync.Service INFO Testing info/collections: {"passwords":1414009530.47,"tabs":1414009530.7,"clients":1414009158.6,"crypto":1413468730.08,"forms":1414009217.94,"meta":1414009226.95,"prefs":1414009115.93,"bookmarks":1413938103.18,"addons":1413934492.81}
1414010051953 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1413468730.08
1414010051953 Sync.Synchronizer DEBUG Refreshing client list.
1414010051954 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
1414010051955 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010051956 Sync.Synchronizer INFO Updating enabled engines: 1 clients.
1414010051960 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
1414010051962 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010051965 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation
1414010051966 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010051967 Sync.Engine.History DEBUG First sync, uploading all items
1414010051968 Sync.Status DEBUG Status for engine history: error.engine.reason.unknown_fail
1414010051968 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
1414010051968 Sync.ErrorHandler DEBUG history failed: database disk image is malformed No traceback available
1414010051969 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation
1414010051971 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010051972 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation
1414010051973 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010051974 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation
1414010051976 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010051986 Sync.Engine.Tabs INFO Uploading all of 1 records
1414010051986 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1414010051987 Sync.Collection DEBUG POST Length: 1872
1414010052149 Sync.Collection DEBUG mesg: POST success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/storage/tabs
1414010052149 Sync.Collection DEBUG POST success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/storage/tabs
1414010052151 Sync.Engine.Addons DEBUG Refreshing reconciler state
1414010052151 Sync.AddonsReconciler INFO Refreshing global state from AddonManager.
1414010052156 Sync.AddonsReconciler DEBUG Rectifying state for addon: {972ce4c6-7e08-4474-a285-3208198ce6fd}
1414010052156 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
1414010052156 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: gmp-gmpopenh264
1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: {10c68f07-63a6-4653-8f43-9fc763f22443}
1414010052158 Sync.AddonsReconciler DEBUG Rectifying state for addon: {9340fd57-678b-6966-a297-90692d7f5959}
1414010052158 Sync.AddonsReconciler DEBUG Rectifying state for addon: {07331244-d8fe-048f-bc78-d7a5feba72ea}
1414010052163 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b0abad6a-59ad-ab23-b4cf-b9093349a0ed}
1414010052163 Sync.AddonsReconciler DEBUG Rectifying state for addon: {485a038e-7a17-bd3a-fd40-46fdaa916094}
1414010052164 Sync.AddonsReconciler DEBUG Rectifying state for addon: {89f74af3-3543-ba77-f985-6019007a9781}
1414010052164 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b66dbe14-6371-dba9-8f63-f2031cfa3a40}
1414010052164 Sync.AddonsReconciler DEBUG Rectifying state for addon: {6b496cd3-2299-120d-2bbf-fb5bcadf19e6}
1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {74f60b82-12ef-8704-7114-2802023b9f97}
1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {d44b47cc-9165-5b44-5841-a92d500ccae5}
1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b4a46c11-2945-5c38-9640-940aeb02e416}
1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {37ab856c-b575-a4b5-33b2-9adc43f4ad10}
1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {fed0ab6f-7546-a733-dc0d-a155df78f538}
1414010052167 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler
1414010052180 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation
1414010052181 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1414010052182 Sync.Synchronizer INFO Sync completed at 2014-10-22 16:34:12 after 1.09 secs.
1414010052182 Sync.Declined DEBUG Handling remote declined: []
1414010052182 Sync.Declined DEBUG Handling local declined: []
1414010052183 Sync.Declined DEBUG Declined changed? false
1414010052183 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
1414010052183 Sync.SyncScheduler DEBUG Next sync in 3600000 ms.
1414010052184 Sync.ErrorHandler DEBUG Some engines did not sync correctly. -
Background: For work I routinely need to connect to a secure VPN that is completely isolated from the internet. When using it, I can only connect to the servers that reside within the network and the VPN software (Cisco AnyConnect + NAC Agent) seems to automatically redirect all http requests to external sites to a catch-all 'sorry you can't do that' page.
So while connected to the VPN, Firefox Sync doesn't work and nor do I expect it to. However, my issue is that every time I connect to the VPN, Firefox silently pops up a "sync encountered an error while syncing" error message bar at the bottom of the browser, which I have to manually close. This obviously isn't the end of the world, but having to do it all the time gets annoying so I was wondering if there was a way of suppressing that particular error message or maybe getting Sync to handle the secure VPN more gracefully.I don't know about blocking that message, but my suggestion is to turn Sync autoconnect off, and use Sync manually.
Type '''about:config''' in the URL bar and hit Enter. <br />
Then type '''''autoconnect''''' in the Search bar at the top. <br />
'''services.sync.autoconnect''' = double-click that pref to toggle it to '''false'''.
Then to trigger a Sync manually, hit '''Sync Now''' in the Firefox menu ''(or the File menu)''. -
Hello Firefox support. I just started working on a 64 bit Windows 7 machine running Firefox 5 and am constantly getting the following Sync error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." I can't find an accurate solution on the web. Please help!
Exact same error message here here. Haven't checked our other systems. This one is:
* Firefox 5
* Canonical 1
* Ubuntu Linux 10.04 LTS -
I just loaded Firefox onto my laptop. I set up the the sync add on and had no errors. When I hit sync now I get "Sync encountered an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically." I have gotten this message for the last 10 hours. Should I wait or is there an issue with my setup? I checked the Mozilla sync server status and it listed no issues.
There was a server out last week. see below. now everything works great. thanks for the follow up.
To:
Subject: [Bug 744289] sync107.db.scl3 down
Do not reply to this email. You can add comments to this bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=744289
Gregory Szorc [:gps] <[email protected]> changed:
What |Removed |Added
Status|UNCONFIRMED |RESOLVED
Resolution| |FIXED
Summary|error in sync |sync107.db.scl3 down
Last Resolved| |2012-04-10 19:39:11
--- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
servers was down and for whatever reason we didn't notice.
It should be working now. If you still see errors, please reopen this bug.
Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
------- You are receiving this mail because: ------- You reported the bug. -
download doesn't work; i keep getting "unable to find firefox.exe" even when I open from program files folder; working onwindows xp with service pack 3
As you can see below, when I right click, I have no such option. In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions? -
After upgrading to Lion can't get Boot Camp to work! Just get "The startup disk cannot be partitioned or restored to a single partition". Anytone?
This message, and threads like yours got asked daily for over two years, now it is only a couple times a week!!
Is it so hard to follow through? you were to have backup already, clones are best, then erase/format and restore.
Then partition.
Some have been able to use Disk Utility booted from OS X DVD or another drive, and repair the drive.
You have to use Boot Camp Assistant (99.9% anyway) to create and achieve a proper Windows Master Boot Record partition. -
Have gone into my snyc data file to erase all data - error says that it can not be done at this time. I still have the error while syncing on my bar. Have tried to get a new sync number and that will not change - it goes back to the original how can I start over and try again?
This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
Please help me on itunes i can't sync my music i keep getting a error message [-69] how do i fix
please help me on itunes i can't sync my music i keep getting a error message [-69] how do i fix
Hi kidjojo,
Welcome to Apple Support Communities.
You may find some helpful suggestions in this article:
iTunes displays a -69 error when syncing iPod
http://support.apple.com/kb/HT1210
Best,
Jeremy -
I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?
Here's a good troubleshooting article about imessage "waiting for activation".
http://support.apple.com/kb/TS4268 -
When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.
Disable or turn off your firewall, anti-virus, and all security software and try the download again.
Stedman -
"sync encountered an error while syncing" (Firefox 4.0b12pre)
Fore weeks now, Firefox 4.0b12pre has not been able to sync. I get the following error message in the status-bar: "''Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action" [Sync Now]''
I have the nightly build on 2 PCs (Windows 7 64-bit). I have tried "Reset Sync" with no success. All of my backup bookmarks are from after the problem manifested itself (so I didn't do a restore from backup).There was a server out last week. see below. now everything works great. thanks for the follow up.
To:
Subject: [Bug 744289] sync107.db.scl3 down
Do not reply to this email. You can add comments to this bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=744289
Gregory Szorc [:gps] <[email protected]> changed:
What |Removed |Added
Status|UNCONFIRMED |RESOLVED
Resolution| |FIXED
Summary|error in sync |sync107.db.scl3 down
Last Resolved| |2012-04-10 19:39:11
--- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
servers was down and for whatever reason we didn't notice.
It should be working now. If you still see errors, please reopen this bug.
Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
------- You are receiving this mail because: ------- You reported the bug. -
Firefox sync encountered an error while syncing
For the past week or so I've been getting an error bar at the bottom of Firefox stating "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." If I click the Server Status button it says the server is working fine. I've tried resetting Firefox, no good. I've also tried removing this machine from my sync account, deleting places.sqlite and readding it to sync, also no good. Log is below:
1406993413879 Sync.ErrorHandler DEBUG Flushing file log.
1406993413915 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok
1406993413928 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406993414016 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1406129414016
1406993414024 Sync.ErrorHandler DEBUG No logs to clean up.
1406993414874 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
1406995020966 Sync.Service DEBUG User-Agent: Firefox/31.0 FxSync/1.33.0.20140716183446.
1406995020966 Sync.Service INFO Starting sync at 2014-08-02 11:57:00
1406995020968 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1406995020970 Sync.Status INFO Resetting Status.
1406995020970 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406995020971 Sync.BrowserIDManager INFO Fetching assertion and token from: https://token.services.mozilla.com/1.0/sync/1.5
1406995020971 FirefoxAccounts DEBUG already verified
1406995020972 Sync.BrowserIDManager DEBUG Getting an assertion
1406995020972 FirefoxAccounts DEBUG enter getAssertion()
1406995020974 FirefoxAccounts DEBUG getKeyPair: already have a keyPair
1406995020974 FirefoxAccounts DEBUG getCertificate already had one
1406995020974 FirefoxAccounts DEBUG getAssertionFromCert
1406995020976 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true
1406995020976 Sync.BrowserIDManager DEBUG Getting a token
1406995021376 Sync.BrowserIDManager DEBUG Successfully got a sync token
1406995024961 Sync.Resource DEBUG mesg: GET success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/info/collections
1406995024961 Sync.Resource DEBUG GET success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/info/collections
1406995024962 Sync.Service DEBUG Fetching global metadata record
1406995024962 Sync.Service DEBUG Weave Version: 1.33.0 Local Storage: 5 Remote Storage: 5
1406995024962 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
1406995024962 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1406995024962 Sync.Service INFO Testing info/collections: {"passwords":1406679822.79,"tabs":1406959263.08,"clients":1406991311.66,"crypto":1400889147.85,"forms":1406919932.16,"meta":1406753141.68,"prefs":1406941219.82,"bookmarks":1406943828.39,"addons":1405605432.73,"history":1406959259.3}
1406995024962 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1400889147.85
1406995024962 Sync.Synchronizer DEBUG Refreshing client list.
1406995024962 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
1406995024963 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406995024963 Sync.Synchronizer INFO Updating enabled engines: 5 clients.
1406995024964 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
1406995024966 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406995024968 Sync.Engine.Forms INFO 1014 outgoing items pre-reconciliation
1406995024969 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406995025069 Sync.Engine.Forms INFO Uploading 0 - 100 out of 1014 records
1406995025070 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406995025071 Sync.Collection DEBUG POST Length: 31377
1406995025962 Sync.Tracker.Clients DEBUG Saving changed IDs to clients
1406995025965 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks
1406995025969 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
1406995077964 Sync.Collection DEBUG mesg: POST success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
1406995077964 Sync.Collection DEBUG POST success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
1406995077966 Sync.Engine.Forms DEBUG Records that will be uploaded again because the server couldn't store them: //4yZ8+hR2m5FUn2, 4zRZHcCeRQSgH16b, 03UOnjQ4SkyvSmgS, 0HUXqKGKTN+4b6vF, 4FVIbVBfSqC1qsa5, MgChmWlxSIa09hwD, 3f9lpaGRTEuYf6cy, +ABhlezKSE+j+uJr, 4deaq4JkQ5ud47e8, 0V9lOgTORfyvdiJt, 4XvNvoYPRzW4/2e/, 1s8vxO+tTr2bq8/P, /+g3EMa3S/mSAlvo, 2NtX4Gm+ShWOD5NC, 0l9rds5qR4SbyL8R, 1PN+T8DjQDCpDGhl, /1/hJGT0R3Cj0mzP, /2+PCZy9RI+eRZBr, 3SPERRclTnGDn1PL, /Mjy6oSGTeW7UYJK, 1qln/NiDSKGKOgN7, 4rVDaUhiRbacUl27, 2+r9VeXaTMecwJd+, /GriRh0TSkWmeHiq, 0qV1uMUlQlG4LN8T, +4fjmx4dQhm6VwQv, 4cB4ryoPSRWfH+Qt, 4DJ+IX2ST/SRoLTa, 4YzJwQdZQ8ynnboy, /eynWaG4Rtu3U2U6, 47/LnHr/TneMFAHH, +oVAE3yjS9So5B3z, 3AQ/vOiuTXeXGlig, 02xY2NuZR+GD52DC, +iXlos4JRbKjO/S9, 01O4Blh4TBKgvBLM, 0+GAnz6gSNeM0QcN, 2ax7qTuxQDKpq54z, 4I2QjBjLQvypQBF3, 3KT8pEjURZGjU6Zn, 3v1hOdfQTQihb3GK, 0g4MK5j6QbagTkTJ, 1PlfQQ4qTUWtOAqs, 2Qs2EafzQlqOG/97, +aJ/PthjQ/S76zPh, 1Wq8M46FS5KOonuP, 3fwhSxk1S5iNe9Ha, +BOteTdOSjC4QyCp, 2wvozoD1Qdye/LB6, 2X2+f6OXTxiRinaz, 2Cq880NsSh6CvdVb, +pbxXlgjRVGHqW7j, 2gVGKZnbSeWrwKXC, +x8Ae1XaRTmXHWpG, 255jiEbNQuyxli5f, 2DAcVXt4RAu7g4mM, /2bCG09BRfa6VN6q, 2plQjM3oRU+JQEVS, 4jLDG4PGQ/2rzson, 3a79Ok5KSquQ0VGX, 4SACO1RKStWA0wzn, 11vQVHt4R4CadxeO, 4B5+WJ7lQdychnKw, +XPvYCJXRA+FY9hN, 0vbw108kQ7WqKJRj, 1y5E33wrQfSYX+Fs, 3NPkENrPQp605yH0, 23UYDtZNQXm7tOeB, /ZduIWWjRxO1PTyr, 0LZFHnOaQLKkHk15, +q2rC2TvSnyfneCa, 4AacDMKFSuepaY8H, 0eG6qHROT4Cmr6E/, /pvJVU44Qc2Jte4U, 2VWAkKY1SjOBqhje, +DEy7cWpQE22keJ3, /HzWXi7jTDio8xjn, /ts2mZa9R/ySkqUz, 2KedijgXTXyWysKb, 0+8mpy7NS9GOa4DP, 1RpTsXzrRGWwXFex, /LLiMvmDRWqOxOGL, 1gNEMSPrTY+Ych2C, 4FxceLkfSF2p0PZK, 0hOh+sM+Sgej7ty7, 1ALlPTOSS+CX5UfH, +ccsMCYVS0ejOAvK, /WYNKiH3RRGGzG1T, 2BFOZ7fSRm6wDwbJ, +AsyelCyQsybj081, 22bOOxGwQ5qPXVNd, 4j0AbX/3TKyVr1c5, 0C1y6IzOTeWuuPtP, 4MvA7k/lTyeDk7mD, 2PTUlG/KR9i+jCV2, 1MMVnmjgSTqypJKz, /F/+1EY9TM+c3qO2, /23/2VoaSuW/HKps, 4JnZbzPXRjm9iK67, 2QMRhT7RQY6Op701
1406995078105 Sync.Engine.Forms INFO Uploading 100 - 200 out of 1014 records
1406995078105 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406995078108 Sync.Collection DEBUG POST Length: 31437
1406995138212 Sync.Collection DEBUG mesg: POST fail 504 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
1406995138212 Sync.Collection DEBUG POST fail 504 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
1406995138213 Sync.Engine.Forms DEBUG Uploading records failed: <html>
<head><title>504 Gateway Time-out</title></head>
<body bgcolor="white">
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx/1.6.0</center>
</body>
</html>
1406995138247 Sync.Status DEBUG Status for engine forms: error.engine.reason.record_upload_fail
1406995138247 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
1406995138247 Sync.ErrorHandler DEBUG forms failed: <html>
<head><title>504 Gateway Time-out</title></head>
<body bgcolor="white">
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx/1.6.0</center>
</body>
</html>
No traceback available
1406995138247 Sync.Synchronizer INFO Aborting sync for failure in forms
1406995138247 Sync.Synchronizer INFO Sync completed at 2014-08-02 11:58:58 after 117.28 secs.
1406995138248 Sync.Declined DEBUG Handling remote declined: ["greasemonkey"]
1406995138248 Sync.Declined DEBUG Handling local declined: ["greasemonkey"]
1406995138248 Sync.Declined DEBUG Declined changed? false
1406995138249 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
1406995138249 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 6289555 ms.
1406995138249 Sync.SyncScheduler DEBUG Next sync in 6289555 ms.
1406995138249 Sync.ErrorHandler DEBUG Some engines did not sync correctly.There have been some issues reported with Sync.
See:
*[https://bugzilla.mozilla.org/show_bug.cgi?id=1045691 bug 1045691] - Firefox sync fails with "unknown error" graybar message and 502s
<i>Please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i> -
I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit
Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you.
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