Can't get firefox to connect / IE (yuk) can: no proxy setting

family community pc...firefox was working fine and preferred browser by 3 of 5 home pc users...stopped being able to connect to web w/mozilla...
Troubleshooting steps:
1. Removed mozilla from programs
2. Searched and deleted all mozilla folders (found an iphones mozilla plugins folder - deleted)
3. Re-downloaded/installed 4.0
4. Set "No Proxy"
5. still can't connect
6. ran malware (House Call) - nothing found
7. repeated above - still can't connect
does not make any sense

Let's try this. You said you are trying to start Firefox 8 on the problem machine? Can you try downloading Firefox 11 from [http://www.getfirefox.com www.getfirefox.com], install that, restart your computer, then see if it still acts up?
If it does, try running Firefox in [[Safe mode|Safe mode]].

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