Can't get green gems in clash of clans

Whenever I try to buy those green gems; It won't let me and says that I needed to go to apple/support. I would also like to add, that I kept trying to use my debit card quite a bit. But, it didn't work, so I tried to use a different debit card and it did the same thing. Please respond back, I've been on this web site for days!

I started a chat with iTunes. Then, the operator told me it was going to take up to fifteen minutes or more. So, I hung up the phone. In addition, they called me back in the next thirty minutes. I talked to one of the workers and he had to talk to one of their bosses and they fixed it. I just had to wait an hour. Also, to answer your question: yes I iTunes did work just not the in game app. Thanks though; all I recommend  is to set up a scheduled call and in the mean time wait for their call. Because, emailing them will take up to 48 hours.

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