Can't get group messages from iphone user

I use to be able to get group messages from an iPhone user when I was using my Razr Maxx but switched to an iPhone for a couple months, then back to the Razr Maxx and now I can't get group messages from my iPhone users. I'm using the same text message service I was using before trying an iPhone so I don't know why I now can't get group messages.

http://support.apple.com/kb/TS5185

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Hi Kessler,
Congrats on your new device! Text messages are an important feature, so lets get this fixed. Please make sure that your previous iPhone device is no longer registered http://bit.ly/1eec6Qc to receive iMessages. Once completed, please remove/add the sim card to your new device http://vz.to/1t3TnMR .
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TS5185 Hello I bought a different phone and no longer have th iPhone, but I can not receive text messages from iPhone users what can I do, since I don't have the phone

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Deactivating iMessage

My Wife and I share an apple ID, I recently changed to an android device but can no longer recieve messages from iphone users.

I've unregistered my device online but left hers on there. I'm afraid if I delete the account she will lose all her apps. I'm at a loss now, I've talked to apple support and they assured me it would be taken care of and told me to wait 24 hours. It has been 48 and nothing has changed.

If you go into messages then press SEND AND RECEIVE you can delete the accounts there that you don't want to receive stuff from and still share Apple ID.
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Hi, I have had this issue for weeks. I have been trying to find a solution through t-mobile but so far I still can't receive text messages from Iphone users. It is across the board. I know about 5 people with Iphones and I can't get text messages from any of them. Does anyone know why? By the way, they all can receive my text msgs, no problem, but I can't receive theirs. Is it because I don't have internet service on my blackberry? But my friend who has an old Nokia phone with no internet capability receives texts from Iphone users, no problem?? Please help.
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Sounds like you are on the right track. But dealing with carriers is, well, frustrating at best. And inconsistent. If you get a CSR that says they can do nothing. Hang up and call back...until you get someone who can really help.
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Occam's Razor nearly always applies when troubleshooting technology issues!
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I cant receive text messages from iPhone users to my android phone

I recently purchased a Samsung Galaxy S5 after owning an iPhone 4s. All my contacts transferred but now I can't receive text messages from iPhone users to my android device. I read that I have to make sure that my Apple id is totally deleted. How do I do that?

See this from Apple Deactivating iMessage - Apple Support

Got a new Samsung galaxy s3 and can't get messages from iphone users now. Don't have the old iphone to change the settings ! please help . need to know how I can get messages on my galaxy

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Read here under no longer have device:
http://support.apple.com/kb/ht5661
Be aware, changing your Apple ID password doesn't always work, & can take up to 45 days to work.
It's either that, or you call AppleCare & have them fix.

Still can't receive messages from Iphone Users

Greetings,
I know there are many topics asking similar questions if it's googled, and I think I have read through almost all of them to no prevail. I know veterans of these boards probably get tired of seeing the same topics, but im desperate and will try to keep it quick. I really appreciate any help.
I recently upgraded from a 4S to a Galaxy S5 and have not been able to receive messages from Iphone users since. I still have my old Iphone. Here are the steps I've tried:
1) Ensure "IMessage" is disabled in my old phone
2) Unregistered my phone number with my Apple ID. I currently have no phone numbers registered with them
3) Changed my Apple ID Password
4) Unregistered my Iphone with my ITunes Account.
5) I also have a Macbook Air and a 2010 model IMac. I have also ensured I am signed out on those devices and my phone number isn't linked in anyway I could find.
6) I called Apple 3 Days ago and the representitive was very nice and professional but ultimately was incorrect. He advised me that the new IoS7 is more advanced and should check about every 12 hours to see if the user on the other end has an active IMessage account. He said to wait 24 hours just to be safe. He also advised people running older IOS systems could take up to 3-4 days to contact me correctly. Furthermore he said if after that time frame their phones still sent me IMessages instead of SMS then THEY were having problems and should call Apple. I just really doubt that is the case.
I have tested it out with 5 Iphones now with help from some friends, all running IOS7 and still no luck 3 days after the phone call to Apple.
7) I tried logging back into IMessage today on my Macbook and it worked, I was still able to send and receive texts from Iphone users. This seems like it should not be possible since it is not linked to my phone number anymore. It is logged into the same Email that I used to have linked to my phone number.
Now as others have said, If I have them hold down the bubble and send as text message 3 times their phone will remember and keep sending my texts, however that is unreasonable to ask everyone to do. There should just be a way to completely delete your Apple ID. Is there anything I'm possibly overlooking? I really appreciate any help.

I am right there with you. This describes my problem to a T. Only other issue I am having is group texts. Iphone users who include me in a group text still send as imessages as well, so even if I text them first and they reply, it send as an imessage. Get it together apple.

Is there anyway to disable iMessage without completely wiping the phone clean? i switched to android and can not receive messages from iPhone users.

i switched to android and the phone company disabled my iMessage. but about a week ago i logged into a mac with my user id and now i can no longer receive text messages from iPhone users. it gets sent to the iMessage on my mac. how can i disable it completely without wiping the phone

See this support document for help. Can’t receive text messages on a non-Apple phone

LG Revolution not receiving text messages from iphone user

I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
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MikeS_VZW
Follow us on Twitter @VZWSupport

Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

Can’t get text messages from an iPhone - Apple Support

Galaxy s5 not receiving messages from iphone users

Ok so sorry about the long question but I just bought a galaxy s5 to replace my iphone 4s and im having trouble getting messages from iphone users. I tried turning off imessage, turned off find my iphone, resetting the device completely, and even created a new apple id but nothing has worked in the past 6 hours. The only thing I have left is to contact apple support but I really dont want to spend $20 to talk to someone if I dont have to... Any help at this point will be apprectiated. Thanks

At the risk of repeating some information, I'm leaving a full message here because I found many of the suggestions above to be vague and confusing. This is a step by step of the call that I just put in to Apple to fix this issue with Samsung S5 Galaxies not getting text messages from iPhones. This process should only be necessary if you no longer have possession of your iPhone; if you do, it seems from messages above you can go into your iPhone's settings and turn off iMessage yourself.
NOTE: According to Victoria, the Apple rep who was familiar with the problem and (supposedly, within the next half hour to 24 hours) fixed the problem, iPhone users who have updated to IOS 7.1.1 --not just 7.1, but the 7.1.1 specifically -- will not have this issue, as 7.1.1 fixed the issue causing this disconnect. However, any iPhone user operating under 7.1 or previous systems will not be able to send an S5 Galaxy user a text without an elaborate and individualized process to remove the former iPhone user's iMessage link. So, here's what I did:
1. Called Apple Support at 800-694-7466 (I could not find the section headings/descriptions mentioned by FoxFifth above on the website listed; the sections did not match anything on the page linked to that supplied url)
2. Followed the prompts, which involved giving my phone number (the one now linked to my Galaxy S5 but formerly to my iPhone 4s) and verbally requesting a representative at the appropriate time after the appropriate prompt. NOTE: disregard the warning about a $19 one-time service charge; it will not apply once you speak to someone.
3. Wait for a rep.
4. When the rep answers, say, "I just upgraded from my iPhone (4, 4s, 5, etc.) to a Samsung Galaxy S5 and can no longer receive texts from other iPhone users. I found online that this is because my iMessage is still turned on and I need you to deactivate my iMessage that automatically sends other iPhone users' messages to that old phone, which I no longer have."
5. The rep, who -- if they are anything like Victoria, who said she's done this "quite a lot today, actually" -- will recognize your issue. The rep will send you a text message to your new device, which contains an alphanumeric code that you must read back to the rep to authenticate it. At that time, the rep will put in your iMessage deactivation request; it should (here's fingers crossed) become active within 24 (some users here say 48, so be patient) hours, at which time the problem should disappear.
I hope this is detailed enough to help everyone else out there. Based on the Apple rep's familiarity with my problem, I'm hopeful the process will work as promised. I will update when I know for sure after a day or two that it is (or isn't) working.

Can't get group messages from iphone user

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