Can't get help or information about a non-warranty repair. Desperate in Dap

I purchased a zen micro photo on 4/3/06. The very next day, to my horror, I dropped it on a hard floor. Popped right out of the ****ed soft pouch. My old zen micro has been dropped before but I guess that hard case they used to supply did it the power of good! The micro photo is kaput. It powers up but stays on the creative screen and makes a whirring sound for a little while. I have tried the recovery options and none of them work - just hang.
Since Monday 6th of March, I have been trying to get someone at Creative to tell me how I can get this repaired, how much it will cost etc. I had the same problem as the last guy with a shocking phone line to Singapore. Couldn't hear the menu options, chose one that hung up on me. Chose the other and couldn't talk to the operator because of the huge lag. We were just speaking over each other. I have now made a couple more phone calls and tried, in vain I think, to read out my long e-mail address to various operators. My job is to deal with people from other countries so it's not as if I can't understand a singaporean accent - it's just that the phone line is so unbelievably bad. As well as the phone calls, I have sent 3 e-mails. I waited a week each time and have as yet received no response.
I even sent a fax to the Creative Labs in Sydney and it was, of course, ignored. When talking to the person who answers the phone there, I have tried to stress to them that I need the help of someone in Australia (to perhaps get someone in Singapore to address this) but they have not been the least bit interested in helping me.
I'm posting here as a last ditch effort to attract some advice!

Your problem might be that the arm that reads the hard disc is stuck because you dropped it and knocked it out of place and thats why it freezes on the Creative Screen. My player also froze on the Creative screen, but it you give your player a good hard shake while gripped tightly in your hand, also banged against stuff will dislodge the stuck harddri've arm and get it back into place and then your player should say "Rebuilding Library".
I found out this solution on these forums, so try it, it might work.

Similar Messages

  • How can I get/Catch the information about Trigger firing?

    How can I get/Catch the information about Trigger firing?

    I am running one application (backend is Oracle) and have written one trigger, which will insert one row in two tables depending on user event (After Update Trigger).
    I want know last fired Trigger Information.
    Thanks

  • I bought ilife 11 but cant update it. Is there any e-mail address which can i get help about ilife 11

    i bought ilife 11 but cant update it. Is there any e-mail address which can i get help about ilife 11?
    i bought it from Turkey website. apple.com.tr and i paid the price bu i cant update it and there are nothing i can do? i called the turkey's apple but they said i should mail this to apple.com. So, i didnt find any e-mail support address for ilife 11.
    what should i do? apple support center is really bad for unplanned situations.

    Apple doesn't have an e-mail address. Unfortunately you'll have to resort to snail mail, for anything that can't be answered by phone or the website. 
    iLife '11 has had no updates issued so far:
    http://support.apple.com/downloads/#ilife
    If it should ever get an update, it would likely be at that link.

  • How to get real time information about how many user are logged in and thei

    I use tomcat as my server platform in Ubuntu for a war file.
    I know in order to get real time information about how many user are logged in, we can count how many active sessions exist by a SessionCounter code. However, I have to permit HttpSessionListener in web.xml of tomcat. From other users' experiences, the configuration is complexed and has some errors.
    Here's the link:http://www.stardeveloper.com/article...1112001&page=1
    In order to get users' ip, in jsp, use request.getremotehost() or
    request.getremoteaddress() by editing the jsp file.
    I wonder if there's some open source software to use for these two purposes.
    Thank you!

    That url is missing a few bits. The ... in the middle doesn't help.
    we can count how many active sessions exist by a SessionCounter code.
    However, I have to permit HttpSessionListener in web.xml of tomcat.
    From other users' experiences, the configuration is complexed and has some errors.And have you tried it? The configuration isn't that complex.
    What errors do you mean? Errors in tracking people, variance in the count? Probably related to internet issues and nothing you can do will alleviate them.

  • HT204380 How can I get a contact information if I deleted it on Accident?

    How can I get a contact information if I deleted it on. Accident from my iPod touch 5g

    That was Great. Can't thank you enough.
    I'm new to the apple world, and I was having a real hard time getting  tis to work.  Your solution worked perfectly!!
    How about one more question.... Can't get my Iphone or Ipad to connect using Bluetooth, I get a message on the iphone/ipad saying they are not compatible with the Macbook Pro???? any suggestions?
    Thank for the help on the contacts..
    Cleve298..

  • If I can't get help quick, Adobe CC will no longer be an option. I'm currently trialing and only have 10 days until my discount offer expires.

    If I can't get help quick, Adobe CC will no longer be an option. I'm currently trialing and only have about 10 days until my discount offer expires. After that, I will no longer consider CC a valid option as it is almost twice the price.
    Premiere Pro audio slips out of sync, though it does not occur in Sony Vegas or in Lightworks with the same footage. Strangely, this is not only with the audio from within the video (.mts) file, but also from the audio I record separately and sync up in post. The frame rate and everything is, according to the sequence settings, accurately detected.
    Running my file through Handbrake is a workaround that I'm not willing to use. I've set my workflow (capture) so that this should be unnecessary, and indeed it is unnecessary . . . except for within Premiere Pro. Using Media Encoder to output an intermediate file doesn't work either; the audio still slips out of sync.
    Yes, I've already posted in the Premiere Pro forum, with no replies, but this is a bigger CC issue because the only way I'll give CC a try is with my 1 year $29.~ offer (as a CS user), which expires on the 30th. After that, I'll never give Adobe another look.

    Since you have quite a number of technical issue which needs expert guidance from the qualified technicians, please contact Adobe Support via chat or phone.
    Regarding the change in price after renewals, you can check it under "plan change" in your adobe.com if different pricing can be applied.
    Manage your membership and payments | Creative Cloud
    Regards,
    Rajshree

  • I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one. it is less than a year that I purchased this cell.

    I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

    I would like to know the answer to that one.  I realized this was happening just after upgradeing my iOS to 6.  Then when I looked up my purchase date, I was about 5 days past my one year warranty.  So I'm dead in the water.  Apple will replace the battery, but it will be about $80+.  I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok.  I'm debating getting a battery for a more reasonable price off of ebay.  But if it's the iOS thats draining the battery, then I'm not going to be able to help it.  I wish I knew a better way to tell if its the battery, the phone, or the iOS.

  • How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

    How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

    Same answer as last times you asked the same question:
    iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

  • Where can I get HELP in German for PSE 8 ?

    I have bought Adobe Photoshop Elemnts 8 & Adobe Prem
    iere Elements 8 and registered it. Now I can´t find Support in german?! The Website and Help ist just confusing me. Where can I get help about a question I have concerning the file-dates after updating from Adobe Photoshop Elements 5 to PSE 8: All my files now have a new Date!
    Thanks for giving me a link to a german support-page for PSE 8!

    > Sometimes the Organizer will silently lose the date/time of a file that you’ve set with Edit > Adjust Date And Time.
    I just importet my files into the organizer
    >  This can happen when you invoke the full Editor, Edit > Update Thumbnail,
    In the help-file in the German PSE8 it was recommended to update thumbnails! Perhaps this is the reason. But how can I be sure?
    I have registered online Photoshop Elements 8 and Premiere Elements 8 but I don´t know how to get advice directly from Adobe in Germany or at least in german language. Does someone know where I could get help from an Adobe employee?
    Thanks!
    Jean-Paul

  • HT201699 where can i get the APN information?

    i have ipad2, and i cannot connect to the net using my 3G, where can i get the APN information? please help?

    Every Carrier around the world has different APN Settings so the best place it to actually ask your Carrier what the settings are.

  • Can i get help on how I can successfully install the new google voice video chat software. I keep having an install error. My google voice phone always worked until a week ago when suddenly google would not let me call out from any browser

    Can i get help on how I can successfully install the new google voice video chat software. I keep having an install error. My google voice phone always worked until a week ago when suddenly google would not let me call out from any browser until I installed their new google voice and video chat (made by vidyo) software. I was told by genius bar to install Yosemite, which I did. But that did not solve the problem. I removed macKeeper, as well, since a techie friend told me that could be the cause. Nothing so far has worked.  When the problem first happened, it seemed to only happen in Chrome. Google voice calling out worked fine in safari, for about a day or so. Now I cannot call out from any browser. I can, however receive calls, and make calls within the video hangout.
    I can be contacted directly if questions at gary at couplewise dot followed by the usual extensin

    You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

  • Can't get audio cd information keep getting a server error

    Can't get audio cd information keep getting a server error.  Tried uninstalling and reinstalliong itunes and it didn't seem to help.

    Well that is informative.
    Try TS1490: iTunes for Windows can't access the Internet if proxy settings are incorrect.
    tt2

  • How can I get more detail information ( Sales Order ) of Reduction of PIR??

    Hi Experts,
    In our company,our customer want to see more information about the reduction process for the planned independent requirements.
    That means for example:
    First we create 150 pc planned independent requirement for material "ABC".Then we create a sales order for material "ABC" for 20 pc.After that we do the delivery for this sales order,post the goods issue. So after the outbound delivery, the  planned independent requirement for material "ABC" will reduced to 130 pc.
    Although in TCODE:OMP4,we have active history is updated when planned independent requirements are reduced by a goods movement. So in MD73 we can see the withdrawal quantity 20 pc for this planned independent requirements.And in md63 we also can see the withdrawal quantity (20 pc) for this schedule lines.
    But we can not see the detail information about the withdrawal quantity!!
    We can not directly know this withdrawal quantity is caused by which sales order???The sales order number???
    So I want to ask how can I directly see the detail information about the reduction of planned independent requirements??
    That means how can I directly know  this withdrawal quantity is caused by which sales order???The sales order number???
    Thanks for any reply!!!

    Dear Liu,
    check the material document posted in T Code MB51 for 601 movement.
    Here you can get the details regarding the customer,and check for the same material,customer combination in T Code VA05.
    Check and revert back.
    Regards
    Mangalraj.S

  • Can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

    can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I just pressed the wrong button to erase of my IMac, how can I get back all information from my computer ?

    I just pressed the wrong button to erase of my iMac, how can i get back all information ?

    Possibly through a data rescue service (can cost a four-figure amount) if you didn't have an external backup.
    But you must stop using that Mac immediately, or your data will be over-written.

Maybe you are looking for