Can't get HP309a wireless scanner to work

I recently upgraded to Lion, and now I find my HP309a series wireless all-in-one won't scan, either by using the buttons on the scanner itself, or by using Preview or Print/Scan on my Mac. The best I can get is "no document loaded" although of course there is.
The print function works just fine.
I've tried uninstalling all HP software and reloading new software from HP. Same results. I've tried all the solutions suggested on the HP site and none of them work. Of course, I've deleted and added the printer several times but that does nothing either.
Any suggestions?

Barbara B. wrote:
You must go into Applications>PSE 10>optional plug-ins>ImportModules, and move the TWAIN plugin into Plug-ins>Import Modules before you can scan with any scanner. However, if you must have rosetta to scan, you will not be able to scan into PSE 8,9, or 10, no matter whether Rosetta is installed on your mac or not. There is no longer any support for Rosetta in PSE since PSE 8 came out. In that case, you can either use Scan Gear or get a newer scanner, if there's no intel-native plugin on canon's download page for your model.
Thank you for answering me so quickly, Barbara B.
It is interesting to note that there is no longer any support for Rosetta in PSE since PSE 8. That really explains the problem. The optics of my scanner are really good and the scanner really does work well in the "right' software.
I did as you instructed: moved the TWAIN plugin from Optional plug-in>ImportModules to Plug-ins>ImportModules, and restarted the computer. Then I rebooted PSE 10. The TWAIN import did not load... does not even show up in as there but unloaded.
Any ideas? Could this be because I am using a trial version?

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Barbara B. wrote:
You must go into Applications>PSE 10>optional plug-ins>ImportModules, and move the TWAIN plugin into Plug-ins>Import Modules before you can scan with any scanner. However, if you must have rosetta to scan, you will not be able to scan into PSE 8,9, or 10, no matter whether Rosetta is installed on your mac or not. There is no longer any support for Rosetta in PSE since PSE 8 came out. In that case, you can either use Scan Gear or get a newer scanner, if there's no intel-native plugin on canon's download page for your model.
Thank you for answering me so quickly, Barbara B.
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How can I get my web cam to work in Adobe Connect ?

This is actually an end user's question that I am having trouble answering to...
We use Adobe Connect to give online language classes, the end user is one of the students.
I cannot find the right Support answer to give him.
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Check to see if you have Google Voice installed. If so, remove it and see
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MosesJOI <[email protected]>
10/13/11 12:08 PM
Please respond to
[email protected]
To
jsb152 <[email protected]>
cc
Subject
How can I get my web cam to work in Adobe Connect ?
Re: How can I get my web cam to work in Adobe Connect ?
created by MosesJOI in General Discussion - View the full discussion
Thanks a lot Heyward for the swift reply !
I sent the advice out to the end user, but unfortunately this wasn't the
solution.
His reply is below :-
The default resolution of my new camera is already set at 640x360, but I
went ahead and tried several lower resolutions (e.g. 424x240; 320x240; and
160x120) but none worked in the room - camera still showed up as black
blank screen. Also, as far as I can tell, I don’t have the option of
adjusting the frame rate.
I started playing around with my Internet Security Settings to see if they
might be playing a role. So far, all to no avail.
Hmm...quite a tricky one - webcams always are - maybe if he can find a way
to adjust the frame rate (?).
He's going to fiddle about with the settings a bit more and see if
something does the trick.
If anyone has had a similar problem and found an ingenious solution,
please jot on a note on this thread.
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either
reply to this email or visit the message page: [
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Can't get HP309a wireless scanner to work

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