Can't get Illustrator to finish updating after 50% complete

I keep getting a message from Creative Cloud that there is an update for Illustrator. A few weeks ago, I started the update but I had Illustrator running. The update at that time completed to 50% and then said the update failed and asked if I wanted to retry. Since that day, almost every day, before starting Illustrator, I try to resume the update. It loads and shows 50% complete and then again, displays that the update failed and asks if I want to retry. I click on retry, same thing happens. What do I do from here? Where are the update files downloaded to so maybe I can delete them and restart the update as I am feeling this may be the only solution. It takes so long starting over. Any suggestions? Thanks.

Quick Signs,
You may try to delete the preferences by pressing Ctrl/Cmd+Alt/Option+Shift during startup, or try the more thorough procedure, following the instructions in the Move the folder hint here: http://www.bugge.com/Family-and-friends/Illy/illy.html

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