Can't get in after software update

I did a software update on my Ipad2 & now I have a picture of a cord & ITunes on my screen & I can't do anything. I tried updating on iTunes but it doesn't work

My wife's iPad Air has the exact same problem. She was plugged into iTunes with the USB cable and did the system update to 8.1.3 When the iPad restarted all it displays now is the screen that wants you to connect to iTunes just as Carol describes. Attempts to connect to iTunes does nothing.

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I bought my imac in 2007 2.4 ghz core 2 duo. Can I get 10.8 software update on it or do I need a new imac? thanks

I bought my imac in 2007 2.4 ghz core 2 duo. Can I get 10.8 software update on it or do I need a new imac? thanks

Visit > Apple - Upgrade your Mac to OS X Mountain Lion.

Can't Boot Up After Software Update -- Advice Appreciated.

Hi all,
I've experienced what seems to be a relatively common problem -- after installing the latest Tiger software update, my machine can't boot up. If I try to log in, it just freezes on the blue background screen. Holding 'shift' to enter Safe Mode just makes the computer shut down. I've tried the advice from Apple listed here:
http://support.apple.com/kb/TS1417
I just got a variety of messages, all of which say effectively the same thing: 'Macintosh HD cannot be repaired.'
What can I do from here, bearing in mind I don't have an install disk. Is there anything I can do without it?
If I were to borrow a friend's Install Disk (they have Leopard), could I delete everything on my computer and re-install Leopard, and have it work? Or will the problems with my iMac carry over to a new installation?
(I suspected something was wrong the morning before my iMac was able to boot -- I was getting 'page in/page out' errors when I tried to extract .rar files, or move large files to an external HD, so thankfully I took the chance to make back-ups of everything).
Any hints or ideas would be unbelievably appreciated -- I'd hate to have to buy a new iMac (for the expense, not because I don't want a new one).

You can erase everything and start over, but you should Zero the Disk first, but also you need an Install Disc, you can buy Sno/10.6 online, for Leo/10.5 you have to call Apple, who may also supply you with a replacement disk for the original if you have your Serial# handy.
For other sources of Tiger/10.4, See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=9755670&#9755670
You might try this a few times to see if you can fix your Disk...
Tough without a Tiger Disk, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
(space between fsck and -fy important)
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found: ** The volume (nameofvolume) appears to be OK  If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED ***   Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214

Can't Restart Computer After Software Update Download.

I have a PowerBook G4 which I had upgraded back in December to Leopard. After downloading software updates a couple of days ago, I tried to restart my computer and all I got was the Apple logo and the spinning gear. I brought my computer into the local Apple Store and the tech tried to archive and install from an external drive and the computer said there wasn't enough memory to install Leopard though the tech said I had enough RAM installed but that the computer wasn't reading the memory available correctly and that I needed a new memory board at a cost of $350.
I had a similar thing happen in December 2007 after I downloaded software updates. I brought my computer into the Apple Store. It seemed there was a "kernal panic." Everytime the tech deleted something it kept coming back "to life" and taking up too much "space" though this was different than not having enough RAM (I'm not terrifically computer saavy). I left the computer there for them to look at and a few days later due to whatever they did it was working again.
When dealing with the current problem a few days ago the tech said it was purely coincidental that the computer stopped working immediately after I downloaded software updates on two different occasions, but I found that very difficult to believe. I put in the installation disc that came with the computer and was able to get through the first steps of installing Tiger without actually beginning to install it, and I saw that the hard drive only had 49mb free and the tech said I needed 51mb to install Leopard. I called an Apple Care tech on the phone and asked if I could reinstall Tiger so that I could at least access the internet and retrieve my emails until I could get the Leopard issue resolved. He said doing so would delete Leopard and all of the documents I had done on it.
I mentioned I used to have my computer set up so I could access both OS9 and OSX on my computer and asked if that was now possible with Tiger and Leopard. He said I would need to go into the Apple Store and have them hook up my computer via firewire to another computer and boot up in target mode so that I could possibly delete some of the files taking up the memory and have enough room to install Leopard, or failing that could at least partition the hard drive and install Tiger until I could get the Leopard issue resolved.
I tried the safe boot someone suggested in a previous thread on this topic, but the computer would not boot up. Does anyone have any other ideas to solve this problem without taking the computer into the Apple Store? And how can I prevent this from happening during software updates in the future? I did not have the option with this last software update to choose only one download at a time. Software Update just started downloading what seemed to be one large update.
Thanks in advance for any help or illumination anyone can provide.

Kristin,
I'm having similar problem after upgrade on my imac. Hangs with white screen after logging out. Have to press/hold pwr button to shut off, then press to turn on.
I have a LaCie porsche ext hard drive attached by usb. Should I unplug this and try reinstalling mavericks? I didn't remove ext hd during the upgrade, was I supposed too?
Thanks,
chris

Can't launch Safari after Software Update

I can't start Safari anymore and I don't know what to do. In short, click on the dock and no bounce. Double-click on the icon within Applications and it doesn't launch either. These problems, I'm guessing are a result of the combination of objects delivered by Software Update yesterday. Based on the log below, I installed the following:
2006-05-29 22:05:53 -0700: Installed "Pages Update" (1.0.2)
2006-05-29 22:05:58 -0700: Installed "Apple Intermediate Codec" (1.0.1)
2006-05-29 22:06:12 -0700: Installed "Keynote Update" (2.0.2)
2006-05-29 22:06:52 -0700: Installed "GarageBand Update" (2.0.2)
2006-05-29 22:07:42 -0700: Installed "iPhoto Update" (5.0.4)
2006-05-29 22:08:04 -0700: Installed "Java 1.3.1 and 1.4.2 Release 2" (2.0)
2006-05-29 22:09:01 -0700: Installed "QuickTime" (7.1)
2006-05-29 22:09:43 -0700: Installed "iTunes" (6.0.4)
2006-05-29 22:10:02 -0700: Installed "iPod Updater 2006-03-23" ( )
Additional problematic behavior includes:
(1) other applications saying OS X is not 10.3.8 or higher
(2) can't launch Software Update from the Apple menu or from the "About This Mac" window
(3) can't see the system version in "About This Mac" (shows the serial number instead)
(4) can't run a bunch of other apps (Dashboard, iMovie, iChat, Sims 2 University)
Any clues? Am I in the right forum?
iBook G4 Mac OS X (10.4.2)

(3) in About This Mac click on the serial number and it should cycle through the Mac OS version, build, and serial number. Run Repair Disk Permissions then run Software update again. There might be other updates available. After each update run Repair Disk Permissions.

OS gets corrupted after software updates

Hello everyone,
My Macbook Pro has been having difficulties recently (eg. keyboard input changing to random symbols, Trackpad not fully functioning, Internet links not opening). I sent it to the Apple service centre. They informed that there was nothing wrong with my laptop's hardware but, a software update had corrupted my OS. Hence, they reloaded my OS and my mbp worked again. However, yesterday, when I installed the new Mountain Lion update, the same problems have resurfaced. Any idea why that might be happening?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Can we get a new software update ASAP post 7.02!?

i can't erase VMs, or they reappear, freezes/stalls daily, my apps are running slower now, can't see screen for 5 sec after answering a call, and randomly cant make calls/send texts-i have to reboot throughout the week and it only gets worse withe time. what is going on? I am looking into getting a different phone now, this hasn't been fixed yet and I have several friends with the same problem. If it's not fixed soon, IE a couple of weeks, I'm getting a new phone. I've talked to plenty of people who don't have iphones that have better interface abilities and not as many problems!

Well, iOS 7.0.3 is available, it is the latest iOS. Is a reset the only thing that you have done as far as troubleshooting is concerned? There are two more steps in the user troubleshooting group for users. I don't understand how now seeing the screen after answering a call is a problem. When you bring the phone up to your ear after answering a call, the screen is supposed to turn off. While it sounds as if you have a number of problems, not everyone is experiencing this some behavior. To successfully troubleshoot, you need to follow all of the steps.

What is the best way to "upgrade" a powerbook g4 with a powerpc chip? it seems that many things don't work or aren't supported these days. can't update my iphone, download video, etc. can i get the latest software? thanks.Ask your question.

what is the best way to "upgrade" a powerbook g4 with a powerpc chip? it seems that many things are not supported these days. can't download software, update my iphone, download video, etc. can i get the latest software? thanks for the help!

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
 Cheers, Tom

Can I revert back after upgrading to Mavericks operating system? Can't get my Adobe software to run properly.

Can I revert back to a previous operating system after upgrading to Mavericks? Since installing Mavericks I can't get my Adobe software to run properly.

Thanks, for your replies. I've got a late 2012 iMac (2.7 GHz Intel Core i5). I was previously running Snow Leopard - Not sure exactly what version but it was right up to date.
The Adobe software I'm using is the Creative Cloud. Specifically InDesign cc. Whenever I try to browse folders through the InDesign software the browser window closes before I can do what I need to do. So I cant place images into my InDesign document or save documents properly.
On the Adobe website it says that they worked with apple to fix any bugs before the Mavericks release but there's lots of complaints on the forums. I've left a bug notification with Adobe but I don't expect that they will be offering any solutions or software updates any time soon.
I really just want to revert back without too much trouble.

HT4623 I can not get my Ipad to update the latest software rendering my Ipad useless. It keeps saying software update unavailable.

I can not get my IPAD to update the latest software the update says it is unavailable at this time try later I have been trying for 5 hours any suggestions as this renders my IPAD useless

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

Thin white line acroos the top of my screen after software update. Can NPRAM reset help to solve this or is it a permanent pixel problem?

Sudden thin white line acroos the top of my screen after software update. Can NPRAM reset help to solve or is it permanent pixel problem?

Try PRAM reset.
Reset PRAM: http://support.apple.com/kb/PH14222
Best.

After software update, I can see the songs on iPod nano in iTunes, but I cannot play/move the songs from iTunes.

After software update, I can see the songs on iPod nano in iTunes, but I cannot play/move the songs from iTunes.

Is the "software update" for iTunes 12? Or something you did to the iPod?

After software update I can't drag from iTunes directly into Garageband timeline, always could before, how can I fix this?

After software update I can't drag songs from iTunes directly into Garageband timeline, always could before, how can I fix this?

Same problem here but figured it out: Drag the song from the Media Browser tab (after selecting iTunes at the top) at the bottom right when you open a new GarageBand project. Hope this helps you -- working perfectly for me!

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional.

I'm running Lion on a Late 2008 MacBook Air. With no other applications running, I can no longer Check for Software Updates. It gets abut half way through the checking process and then freezes. The MBA passes Disk Utility. Thoughts?

I'm running Lion on a Late 2008 MacBook Air.
With no other applications running, I can no longer Check for Software Updates. It gets about half way through the checking process and then freezes.
The MBA passes Disk Utility. Thoughts?
Thanks
Jim Taylor

How long do you leave it?
Mine can sometimes sit for quite a while (maybe 10 minutes??) before it finally finishes.
You could look at the relevant logs via Console (Utilities folder) to see if Software Update is complaining about anything.
charlie

Can't get in after software update

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